490 Reviews of Big Star Hyundai - Service Center
Everything is fine until they didn’t put the oil change sticker from this year sticker from this year More
Never answer the phone or call you back… always say something is wrong with your car😩when it was Ron Carter it was much better something is wrong with your car😩when it was Ron Carter it was much better More
My vehicle has been there since May 9, 2024. Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return my phone calls. No ever Mr. Young! They have said I will take their loaner car out of the state. They have tried to get me to pick my car up without finishing the repairs. To bring it back when it's convenient for me. I just want my car repaired and they will never see me again. I've had to escalate this to Hyundai corporation. The management at this dealership need to be replaced with people that care about it's customers. More
He was very nice. The team all helped out when answering questions. Good job guys The team all helped out when answering questions. Good job guys More
Shady dealership gave my car back with 2 miles when it had a full tank had a full tank More
they are very friendly and it is apparent that they are all hard workers. They maintain great communication and are always very helpful. all hard workers. They maintain great communication and are always very helpful. More
Great customer service, they kept up communication with me and kept me updated on my car. Very efficient me and kept me updated on my car. Very efficient More
Did a great job with aranging the warrenty work I needed. Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive (needed part did not affect the drivablity). Parts arrived much sooner then expected. Took the car back and it was ready before noon. More
Location is great. Employees are knowledgeable, friendly and understanding about your needs. Overall great customer service! Employees are knowledgeable, friendly and understanding about your needs. Overall great customer service! More