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Big Star Hyundai

Friendswood, TX

Overview
Employees
Reviews
4.2
6,899 Reviews
We are Big Star Hyundai. You might expect a car company’s top priority to be cars, but not at Big Star Hyundai. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,899 reviews

August 07, 2024

The service intake was excellent! I had a minimal wait time and everything was explained in detail about the service More

by rrowe1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKaleb zzChadwell
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Aug 07, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 06, 2024

I went for my first service on a new vehicle. They were shorthanded. Did a great job. More

by chkernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Big Star Hyundai responded

Thank you for your business and your review! Sorry for the wait, we are truly humbled by your kind words.

August 06, 2024

Bryan Malave is, hands down, one of the dopest staff members there! Super friendly & helpful, as well as patient too! More

by jass.badu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Malave - 5 STARS
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Aug 06, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 05, 2024

Bryan Malave was awesome. Kept me updated. Explained everything to me. Answered all of my questions. More

by SONORA.LANDRY
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bryan Malave
Print
Aug 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 04, 2024

Great customer service! ! The recall of my car was done very fast. Thank you Bill More

by sbondy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
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Aug 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 03, 2024

Great service! The staff was super friendly and attentive. I needed to be at work at a certain time and they accommodated to my schedule and made sure I got to work More

by LOCHALEXA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 03, 2024

I went in to have my horn looked at. They fixed the problem and got me on my way in the time they said. More

by nana.schlemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kohl Young, Madison Hartung, zzKaleb zzChadwell, zzBilly zzWilliams
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Aug 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 03, 2024

The quality of service was excellent. Arin is a dynamic salesperson. Thank you for allowing us to purchase a vehicle from your dealership. More

by inieto0001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 05, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 02, 2024

Arin was so helpful and accommodating. Made the purchase such an easy task. Thanks Arin. More

by sheilamsame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
Print
Aug 02, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 01, 2024

Nice friendly clean knowledgeable caring great customer service. Always helpful wish they would detail car more by vacuuming inside. More

by xuanwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
Print
Aug 02, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with a great experience.

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