Big Star Hyundai

Every time I go in they treat me really well and if I need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service need a ride back to Galveston they give me an Uber or rideshare and come back and pick me up when my vehicle is ready. Supreme service More

Would not honor a factory warranty work after replacing the driver side seat cover twice already. The car is 2020 and only has 35000 miles. Very disappointed the driver side seat cover twice already. The car is 2020 and only has 35000 miles. Very disappointed More

Very fast, great customer service. Very informative. Helpful. Good communication. Good feedback. Very nice people. Very informative. Helpful. Good communication. Good feedback. Very nice people. More

Friendly, polite and knowledgeable. Listens to my worries and/or concerns. Explain what service I require and why. Listens to my worries and/or concerns. Explain what service I require and why. More

My question about my car were answered and demonstrated, appointment time was prompt. Everyone was polite and had a good attitude. appointment time was prompt. Everyone was polite and had a good attitude. More

I recently had my car serviced at Big Star Hyundai and I couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and couldn’t be more impressed. From the moment I arrived, I was greeted with professionalism and a warm welcome. The service team was knowledgeable and took the time to explain everything in detail, making sure I understood what my vehicle needed. The work was done quickly and efficiently, and they kept me informed throughout the entire process. I really appreciated the transparent communication and the care they took with my car. Plus, the waiting area was clean and comfortable, making the experience even better. My car is running smoothly now, and I’m extremely satisfied with the service I received. I highly recommend it to anyone looking for a reliable and trustworthy place to service their vehicle. I’ll definitely be returning for all my future car needs. More

Arin was very helpful she answered every question I asked her and she was straight forward good service asked her and she was straight forward good service More

Very clean and easy to do business with. Worked hard to get the best deal for us. Worked hard to get the best deal for us. More

Bought my second car from Brandon. He takes excellent care of his customers and I would recommend him to all my family and friends. Go see him if your looking for a vehicle! He takes excellent care of his customers and I would recommend him to all my family and friends. Go see him if your looking for a vehicle! More

I feel the past couple times I've been in there the people in the service dept are just super rude. I stood there for more then 2 to 3 min waiting for someone to even acknowledge me while one worker wa people in the service dept are just super rude. I stood there for more then 2 to 3 min waiting for someone to even acknowledge me while one worker was helping another they just let me stand there without saying anything all I needed was my key since I paid online I thought that was to make it faster. I seriously will never by from here again and will only go there if something is covered under warranty which also doesn't matter since I am charged $200 for you to tell me something is covered. More