Big Star Hyundai

I felt very comfortable and not pressured. Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase. Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase. More

Really don’t like to leave negative comments, but here goes. My salesman (not the manager) was very nice. 2 major problems with this dealership. First, don’t advertise a vehicle for $83K when you have goes. My salesman (not the manager) was very nice. 2 major problems with this dealership. First, don’t advertise a vehicle for $83K when you have $3K of undisclosed add-ons that cannot be removed (removal not an option) from the vehicle; meaning the sale price is in reality $86K “NOT” $83K. That is deceptive! Second, the extended warrant sell-job was really hard. I repeatedly declined, but the salesman would not take “no” for an answer. I didn’t buy the warranty, but I resented being worked over. I will not do business with them again. Hope the constructive criticism spares other customers. Be honest with your customers, don’t install anti-theft packages that cannot be removed from a vehicle, without disclosing the upcharge in the sales price. Finally, don’t try to bully your customers into buying an extended warranty package. When they indicate they are not interested, let it go. Coercion is poor business. More

Excellent service and customer support Kept updated on timing of service!! I will return for service at this location!!! timing of service!! I will return for service at this location!!! More

It was great! I was addressed immediately when I walked into the dealership, and Billy listened to my concerns and everything I needed was addressed. I was addressed immediately when I walked into the dealership, and Billy listened to my concerns and everything I needed was addressed. More

While the sales experience was okay, getting a vehicle inspection took multiple phone calls and picking up the vehicle even when we gave them most of the da to get it ready for us, took almost two hours. inspection took multiple phone calls and picking up the vehicle even when we gave them most of the da to get it ready for us, took almost two hours. More

Very happy with service. Adrian Chapa always takes good care of my vehicle and clearly explains everything. Adrian Chapa always takes good care of my vehicle and clearly explains everything. More

Good customer servise. Got exactly what we wanted. Roser was excellent sales person. Thank you Got exactly what we wanted. Roser was excellent sales person. Thank you More

He explained everything to me where I could understand, and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 More

Very friendly and were willing to work in getting me a car. Super sweet sales rep too car. Super sweet sales rep too More

Best Dealership I went to, took their time and no rushing they weren't just about Making a sell. They listen and care they weren't just about Making a sell. They listen and care More