Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,681 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,681 reviews
March 11, 2012
I bought a used car and in two days the car started giving lot of problems. I took it back to them to request that they look into it since it was in conceivable for the car to not properly work in only giving lot of problems. I took it back to them to request that they look into it since it was in conceivable for the car to not properly work in only two days. The manager told me that they cannot do anything about it since it is a used car and it bound to have problems but problems such as belt replacement and worn out brakes not enough to even pass safety inspection. How is this even possible ? Anyways, our experience was very bad at this dealership. More
by sb11
Employees Worked With
charles
February 18, 2012
They were horrible. They promised us 2 cars and all of a sudden they were sold out from underneath them. They took My money and did the deal and produced nothing but a headache. They did even have the decen sudden they were sold out from underneath them. They took My money and did the deal and produced nothing but a headache. They did even have the decency to calle I had to keep calling them. The kicker is because I was upset they said they could no longer deal with me becuause they were under strict orders not to do business with upset customers because they would get bad surveys. They are a horrible dealership! More
by Kerijobotkin
Employees Worked With
Tony and Anthony
February 06, 2012
They did not do much right. Features of new vehicle were either not explained or not explained correctly. We had to setup our phones and bluelink without any help and had to contact bluelink directly to un either not explained or not explained correctly. We had to setup our phones and bluelink without any help and had to contact bluelink directly to understand the features and services. The cost of bluelink was not represented correctly. This was the most unpleasant experience with buying a vehicle, new or used, that I ever had. I would not recommend Ron Carter as a dealer. More
by cv456b
Employees Worked With
Todd Wielichowski
February 01, 2012
This dealership is very friendly and efficient. Tyler was extremely knowledgeable and very efficient and helpful. Went out of his way to help me and was not pushy at all! extremely knowledgeable and very efficient and helpful. Went out of his way to help me and was not pushy at all! More
by cljohnston58
Employees Worked With
Tyler Heman
January 06, 2012
Being from out of state and needing a new vehicle,(visiting family in Houston who took us to Ron Carter Dealership), Scott was the best, answering all questions, timely; offering more than I vehicle,(visiting family in Houston who took us to Ron Carter Dealership), Scott was the best, answering all questions, timely; offering more than I would find locally, he is superior, knowledgeable and friendly - hope to see Scott for future vehicle needs at Ron Carter again! More
by Welters
Employees Worked With
Scott Sanders
December 16, 2011
Although they advertise on their website that they will beat any deal by $500 and even commit to this by phone, they do not honor this promise when you arrive. Sales guy was good, but the sales manager wa beat any deal by $500 and even commit to this by phone, they do not honor this promise when you arrive. Sales guy was good, but the sales manager was not pleasant (high pressure, negative about other dealership). I went to another dealership to make the purchase at substantial saving ($1500). Also, watch out for their Dealer added option of life time nitrogen in your tires for $250. Fill your tires at Discount Tire, the service is free and they use nitrogen. More
by dtmarkusa
Employees Worked With
?
November 11, 2011
Patrick and Nickolas are the only 2 people really care about the customers. They always deliver what they promised. Service work has been good except for the price. Over all the car has been a total d about the customers. They always deliver what they promised. Service work has been good except for the price. Over all the car has been a total disappointment in many ways We are not happy with it at all. The Veracruz is a beautiful car and that is completely all that it is. We rode in a Chevy and it is completely a much better car in every way except the looks. We are litterly emberassed when someone rides in our car. Also the radio is a total disgrace totally worthless in the AM. More
by Al Stryk
Employees Worked With
patrick mcclandan
November 04, 2011
Christian was fantastic to work with. I am very detail oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. More
by texjohnsen
October 29, 2011
I've brought my sonata in to Ron carter for service many times and every single time the service center guys have made every visit convenient. I get treated like a friend and that's always a comfortable env times and every single time the service center guys have made every visit convenient. I get treated like a friend and that's always a comfortable environment to return to. Nick is there almost everytime I've brought my car in and he's on top if his game with info and politeness. I plan on trading in for a new sonata soon so I'm pkeased to know ill get to keep going back for help if I need it. Overall an outstanding group of employees!!! Thank you! More
by Ade0216
Employees Worked With
Nick (service center)
