Big Star Hyundai

Perfect Seller. Nice Person and very professional...The quality is excellent and you can choose to many cars....I like this dealership..The will explain you everthing...Good prices quality is excellent and you can choose to many cars....I like this dealership..The will explain you everthing...Good prices More

I flew from Knoxville, TN to buy a car from this dealership. I tried to deal with dealerships in my area, but they just wouldnt come work with me. That was the best experence that I have ever had dealership. I tried to deal with dealerships in my area, but they just wouldnt come work with me. That was the best experence that I have ever had buying a new car. The staff was very friendly and helpful. That was the quickest time ever in a finance office. Thanks to my sales lady Veronica, your the best..Thanks Missy More

I had brought my car in for it's 60K service. Whenever it is service like that I try to always use Ron Carter Hyundai; I can not always use them for just oil changes because of the distance that I work from is service like that I try to always use Ron Carter Hyundai; I can not always use them for just oil changes because of the distance that I work from Clear Lake and my hours so I will use Ron Carter Alvin for that. From the time I brought in my car till I picked it up, I feel Patrick McClellan always had my best interest in mind and that is something I really appreciate. The problem with the A/C had been an issue for several weeks; however, due to several personal issues I could not get it in for the repair and it had just gone out of warranty (When you drive 98 miles a day to and from work the miles climb quickly). He went to Hyundai on my behalf to see what they could offer which was a blessing. Also because it was going to be several hours he was able to give me a loaner car so I could get to work on time. Once it was determined the problem with the a/c and the door opener, there was going to be a delay in picking up my vehicle due to the fact that parts had to be ordered. So instead of having me drive all the way back to the dealership return the loaner, pick up my car and then when the parts came in have to return to the dealership for the repair work, he arranged for me to be able to keep the loaner and then when the car was completely ready I returned to the dealership. I feel he has always shown true customer service which is sometimes very unusual in this day and age, but it is very much appreciated. Thank you again More

chris was a very good sales person and gave us a great deal with no hassle and no hidden charges. i told him what i wanted and he had it in stock right down to the ipod hook ups and even a complementary h deal with no hassle and no hidden charges. i told him what i wanted and he had it in stock right down to the ipod hook ups and even a complementary hyundai hat. highly recomned chris and the dealership to everyone More

Chris was very informative and treated me like a customer not a sale. I really felt like he was giving me good information regarding the features of the model I had chosen. He took the time to make sure I wa not a sale. I really felt like he was giving me good information regarding the features of the model I had chosen. He took the time to make sure I was comfortable with the transaction and did not rush me to make a decision. More

Oh my goodness! I can't say enough about Ron Carter Clear Lake Hyundai. My experience with them has been phenomenal! They are so professional, so friendly and accomodating. I am SOLD on Hyundai. I've bee Lake Hyundai. My experience with them has been phenomenal! They are so professional, so friendly and accomodating. I am SOLD on Hyundai. I've been a Nissan fan for years...NOT ANYMORE! I will continue to purchase vehicles from Clear Lake Hyundai. Im not going anywhere else. They truly are the best! More

First, when I called the service department with some questions about the types of oil you use, the man on the line gave me very specific information. My question had to do with the types of oil another questions about the types of oil you use, the man on the line gave me very specific information. My question had to do with the types of oil another dealership's service department advised me about. Their website showed two different types of synthetic oil in addition to the standard API petroleum oil. They could not answer if one of the options was a blend of petroleum oil AND synthetic. I have never heard about any blends of oil such as that. So when I called your dealership's service department, the man who answered advised me that Hyundai does NOT recommend synthetic oil (straight or blended) for ANY of its cars. This made sense to me. So that is why I chose your service department for a standard petroleum oil change for my Sants Fe 4 cylinder car. The answer option selections I have made prior to writing this review reflect my satisfaction with your service departments application to my choice of using your services. wordex ALL RIGHT NOW! I've complied with your questions and have entered a suitable review. I am getting tired of this rating site bouncing me back to correct something I have already entered o register the first time around. This is enough. If it does not go through this time, you can just forget it. wordex More

I get all my maintenance done at this dealer. All staff is friendly, and they understand that I work a lot and they always manage to squeeze me in on the Saturday I need my service done. You cannot beat th is friendly, and they understand that I work a lot and they always manage to squeeze me in on the Saturday I need my service done. You cannot beat the price for the dealer parts they use, the factory trained techs that work on your car, and the complimentary wash and vacuum they perform. I would never even think of taking my Hyundai anywhere else for service. More

I felt the sameway with danman281: APPROACH WITH CAUTION: I was originally interested in going to Ron Carter based off of their internet prices and was willing to make the 45 mile hike to get a goo CAUTION: I was originally interested in going to Ron Carter based off of their internet prices and was willing to make the 45 mile hike to get a good deal on a great car. However, it’s all just a scam to get you through the door. In order to get their internet (ePrice) you need to qualify for EVERY single rebate possible including what the manufacturer may be offering. So unless you’re a military person turned to police officer/firefighter and also are a teacher and have partaken in graduating from somewhere, you can forget the majority of the savings. Mr. Chapman was very helpful,I would give him a 5,but the dealer way of doing business is not straight forward,just don't believe what their promotions on the Website. We went to another dealer on the same day and bought the same Huyndai model for a lot less(3K). More

Approach with Caution: I was originally interested in Approach with Caution: I was originally interested in going to Ron Carter based off of their internet prices and was willing to make the 45 mile hike Approach with Caution: I was originally interested in going to Ron Carter based off of their internet prices and was willing to make the 45 mile hike to get a good deal on a great car. However, it’s all just a scam to get you through the door. In order to get their internet (ePrice) you need to qualify for EVERY single rebate possible including what the manufacturer may be offering. So unless you’re a military person turned to police officer/firefighter and also are a teacher and have partaken in graduating from somewhere, you can forget the majority of the savings. Also on their website, they mention the Ron Carter Hyundai Value Package that includes paint & fabric protection for 6 years, nitrogen filled tires, and lifetime protected solar tint. This is not an optional package and it will add $1000-1500 to your sticker price. So if you’re interested in these types of products then you’ll probably be ok with it. I didn’t mind the package too much. Financing was not the greatest experience, but it wasn’t necessarily the worst either. I still felt like an “inconvenience” and that I was just another stack a papers that needed to get moved off the desk an on to the next. Although I did appreciate not being bombarded or pushed with extras like extended warranties, and various types of protection policies that would only “increase my monthly payment by $5”. However, the ONLY reason I would consider dealing with Ron Carter again is my sales representative, Christian Karamitsos. This guy told the guy that wrote the book on customer service what was wrong with it and rewrote it for him. I believe he knew more about the cars than the engineers that designed the vehicles. Depending on your age, he would either be your favorite son, brother, or uncle after spending a few minutes with him. He was extremely patient, always looked out for my best interest, and did everything in HIS power to make me a happy customer. Since I purchased the vehicle by myself and didn’t have a trade in, he actually made the 40+ mile trek himself to drop of my car at my house so I could drive my new one home. AMAZED! I didn’t feel like I was dealing with a “Car Sales” guy, rather he felt like a member of the family. Overall, do I feel like I got a decent deal on my car compared to the other dealers in the Houston area…probably so. Would I sacrifice driving 40+ miles to get the deal I got…probably not (If I have to deal with someone besides Christian…definitely not). More