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Big Star Hyundai
Friendswood, TX
6,620 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,620 reviews
February 27, 2013
I have to say this was the best car buying experience. Veronica did a awesome job and made me feel comfortable. I was looking for 5 months and decided to go to Ron Carter, It was the best choice I made, I Veronica did a awesome job and made me feel comfortable. I was looking for 5 months and decided to go to Ron Carter, It was the best choice I made, I went to a few other places and they were trying to jerk me around and screw me over. Veronica and the finance department did an outstanding job. When I plan on purchasing again, I will be calling Veronica at Ron Carter. Thank you again!!! More
by barbee23
Employees Worked With
zzVeronica zzHewitt
February 27, 2013
Very professional and friendly dealearship.My experience with my salesperson was very outstanding and would recommend him to anyone. The dealearship was very professional and curtous.We took the test drive with my salesperson was very outstanding and would recommend him to anyone. The dealearship was very professional and curtous.We took the test drive and was very satisfied with the quality of the car. Christian Karamitsos was my salesperson and just as soon as I did my online experience was in touch with him on the phone almost afterwards. More
by polar58
Employees Worked With
February 26, 2013
Christian made the car buying experience an enjoyable one. We have visited and shopped numerous dealerships, and this is the first one where our salesperson went above and beyond the call of duty. We d one. We have visited and shopped numerous dealerships, and this is the first one where our salesperson went above and beyond the call of duty. We definitely will recommend him and his dealership to our family and friends, and when we buy another vehicle, we will be going to Christian. More
by wg00020
Employees Worked With
February 26, 2013
DON'T GO TO THIS DEALER!!! BAIT AND SWITCH and HOSTILE. My review is for a new car purchase. They brought me in the dealership with a promise of $500 lower than a competitor dealer. I was cle HOSTILE. My review is for a new car purchase. They brought me in the dealership with a promise of $500 lower than a competitor dealer. I was clear on the phone with them before I went in and they promised me to beat it by 500 bucks if I showed them the paperwork from another dealer. I told them I have the paperwork but want to work out all of the numbers and get the "Out the Door price" agreed to avoid problems later. We went back and forth a few times until I finally asked for the sales manager who was "on the phone" and only came 30-45 minutes later. The sales manager finally came after I asked for the 3rd time and the sales manager was just rude and unprofessional and didn't even greet me or shake hands and walked up and said "what's up" as if I was taking away his time from playing online games. He would still not give me Out of the Door price and finally after debating for some time, they did which was 2,000 dollars higher and were charging me for options and dealer fees of 600. I told them that 600 dollars in dealer fees is ridiculous and most charge 125 and they are lowering the sale price but then making it back in the dealer fees and playing games. The sales manager than pulled the paper off the table and would not discuss the price anymore. I asked for the GM and was told that he was the most senior person and I was “stuck” with him and I can call back to the dealership on Monday. I saw one other customer as the dealership and I told them of what they are doing with dealer docs fees and told them to beware- that's when things got interesting and they wanted me to leave immediately. I almost got into a fight with the sales person (Ralph Mendoza) and was very tense. Even after I was out of the dealership Ralph Mendoza was verbally assaulting me, cursing at me, and wanting to fight with me and edging me on. I had to use every ounce of my energy and self-control not to punch him out and get into a fight to avoid the hassle and police coming- which I kind of regret now and wish I would have knocked him down since I was outside of the dealership and he was cursing at me and being hostile. I called back the next few days to complain to the GM and also left a voicemail but the GM never even returned by calls or took interest in the matter. These people lie, deceive, will waste your time, and are unprofessional and hostile. I URGE EVERYONE NOT TO GO TO THIS DEALER!!! They will try to get you in the door with a lower price attraction but they are not to be trusted and will play games and only end up wasting 2 hours of your precious time. And if you try to warn other customers then be ready to defend yourself or have a lawyer present and be ready for a lawsuit. More
by KPSS
Employees Worked With
Ralph Mendoza
February 26, 2013
salesmen were wonderful, so helpful . Explained everything to me about the car, before, during, and after test drive. Love the Tucson. Did not have to play games with price, told me up front what everything to me about the car, before, during, and after test drive. Love the Tucson. Did not have to play games with price, told me up front what was included in price, no hidden fees. More
by sherry606
February 25, 2013
friendly,honest,prompt service...genuine! the entire process was very satisfying ..james and sosa di an excellent job of meeting my needs and explaining process. process was very satisfying ..james and sosa di an excellent job of meeting my needs and explaining process. More
by kl69marsh
Employees Worked With
Sosa L., zzJames zzTeng
February 25, 2013
He was very knowledgable of his product and was willing to spend the time with us. He made the buying process very pleasant. We will definitely be back for our future needs and recommend Mike Ogaz to famil to spend the time with us. He made the buying process very pleasant. We will definitely be back for our future needs and recommend Mike Ogaz to family and friends! GREAT JOB! More
by Lilahj85
Employees Worked With
zzMike zzOgaz
February 24, 2013
TYLER helped me out on getting my 2011 dodge RAM. He will make sure that you will get your used car for a reasonable price and fits your budget! Make sure to look for TYLER WILLBANKS if you are going to purc make sure that you will get your used car for a reasonable price and fits your budget! Make sure to look for TYLER WILLBANKS if you are going to purchase a used vehicle in this dealership. More
by rainierfl
Employees Worked With
Tyler Willbanks
February 24, 2013
Kilan did a fantastic job! He was very personable and easy to talk to - I trusted him very quickly. He was honest about the cars and their available options. We were able to work with him on the price easy to talk to - I trusted him very quickly. He was honest about the cars and their available options. We were able to work with him on the price that we both felt was reasonable. He spent all afternoon with us, helping us to find the car that was right for me. More
by ShaunaLawlis
Employees Worked With
zzKilan zzAnderson
February 24, 2013
Gary Crow was very helpful in the new car process. He went out of his way to show me several different colors of the car I was interested in and was very helpful. He allowed me to take two different tes went out of his way to show me several different colors of the car I was interested in and was very helpful. He allowed me to take two different test drives and was very accommodating. I would recommend him when looking for a new Hyundai. More
by mashorn
