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Big Star Hyundai

Friendswood, TX

4.3
6,367 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,367 reviews

September 12, 2012

Tony Gomez was a great salesman! I left the dealership feeling confident that I found the best car for me. I felt comfortable and informed during the entire purchasing process. More

by lshellhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Gomez
September 06, 2012

I was very glad that Chris Olsen was the salesperson who took care of us. He did an awesome job in getting me a great deal on my 2012 Hyundai Genesis. I went to the dealership looking for two salespeople th More

by krcd40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen
September 04, 2012

My man Christian and his financing team made my first buying experience great. he was quick to let me test driving and he gave me his honest opinion which made me trust him. i told him what i could affor More

by Milton76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christian Karamitsos
September 03, 2012

This was by far the best new car buying experience I have ever had. Chris Olsen is the friendliest, most knowledgeable car salesperson I have ever dealt with. Keeping up with the auto industry is one of my More

by gryphoncub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen
September 01, 2012

Mr. Tony Gomez was very helpful in providing information about my new vehicle that i am now driving. He did everything possible to make sure that i did not settle for less when it came to picking a car out. More

by mary.a.mendoza.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony gomez
September 01, 2012

My wife just left. Drove all the way down there for a car listed on the site "reduced" for 19.3K. Got there, and it was 21.9K because the 19.3 was if you had EVERY discount you could use. Of course, ev More

by jon.bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 10, 2013 -

Big Star Hyundai responded

Ron Carter Hyundai is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have reached out to this customer to ensure to them that we value each customer that walks through our doors. We appreciate feedback and the opportunity to resolve any concerns and grow in our practices.

Mar 10, 2013 -

jon.bowers responded

What a joke. The online pricing is fraud as is stated in the "private" email I was sent: "Ron Carter Hyundai is the #1 Hyundai store in the Houston area. We do this by selling cars to several hundred happy and satisfied customers each month. All of our online ePrices do include all available rebates as stated in the online disclosure on each of our listings. Additionally, if this was not quickly & properly disclosed to you, we apologize. Thank you for your feedback. We hope you found a vehicle that suits your needs." A small type disclaimer is not good business practice. Nor is quoting that fake price over the phone. I paid more for the same car at another dealership because they didn't play games and waste my time. Ron Carter is so committed to customers, it took six months to get a form letter response. Sketchy business at best. Fraud at worst.

August 31, 2012

Ok so lets talk REALITY...Buying a car is as tricky a job and painful as pulling a tooth. Here is the deal......You have to combine the right environment, people, and experience to be able to lessen the burd More

by adrian.briseno.94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen
August 30, 2012

Chris Olsen stayed very late & with a great attitude. Chris, Anthony, and Scott worked together as a team to put together the right deal for me. Chris also took time to show my daughter all of the feat More

by kellington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen
August 29, 2012

Chris is a really great sales person. He was very patient, kind and friendly with us and I really appreciate him for everything. The finance guy Mike and the other young man that wrapped everything More

by chrisdsimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Olsen
August 29, 2012

I recently purchased a new car from Tasos Karamitisos, and was very impressed by his customer service. He was able to help me get a great deal, and walked me through the process with great knowledge of th More

by briansklar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasos Karamitsos
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