Big Star Hyundai

Johnny Gomez was an excellent salesperson. He took time to show me a variety of their selection to help me choice a vehicle. I must commend him for his patience since it took me a while to choice one. to show me a variety of their selection to help me choice a vehicle. I must commend him for his patience since it took me a while to choice one. More

Christian answered all the questions we had and was very patient with us. He was knowledgeable about the cars when we weren't sure what we it was we really wanted. patient with us. He was knowledgeable about the cars when we weren't sure what we it was we really wanted. More

This was not my first time going to Ron Carter Hyundai. My grandmother recently purchased her second Hyundai, a 2012 Sonata Turbo, from Ron Carter. She received excellent service both during her car purcha My grandmother recently purchased her second Hyundai, a 2012 Sonata Turbo, from Ron Carter. She received excellent service both during her car purchase and during her subsequent visits to the service area. So once I'd decided that I wanted another Hyundai Elantra (my previous car was an Elantra), I knew exactly where to go. This was the first time I would be purchasing a car. As a first time buyer I was nervous and very unsure of the process. Charles Henderson was extremely patient and explained the process to me step by step. He also took the time to take me through their entire inventory to get me EXACTY what I wanted. He made what could have been a very long and difficult process fun. So much so that, my mother, who is planning to upgrade from her Sonata to a Genesis, is planning to make a special trip to Ron Carter to see Charles as well. I am extremely pleased with my purchase and the service I received from Charles. I definitely recommend him to anyone looking to buy a Hyundai and will be returning in the future! More

Scot and Christian helped me find exactly what I needed. They listened to my list of must haves and found me the best car to match that list. They showed great patience and thoughtfulness because I had no They listened to my list of must haves and found me the best car to match that list. They showed great patience and thoughtfulness because I had no idea exactly what I wanted. They showed me everything with the criteria I gave them. They found me the perfect match and I love my new car. More

Getting the car was easy and the sales staff was very friendly. The one thing i would do is stop all the phone calls asking someone to take the survey it is very annoying. That is not the sales person do friendly. The one thing i would do is stop all the phone calls asking someone to take the survey it is very annoying. That is not the sales person doing it it is the dealership. More

They worked with me and made trading in my lease easy. They were friendly without being pushy. I will go back to Ron Carter again. This was the best experience I have ever had buying a car. Thanks to John They were friendly without being pushy. I will go back to Ron Carter again. This was the best experience I have ever had buying a car. Thanks to Johnny Gomez our sales guy! More

The dealership and salesman where good, never really cared for the back and forth that most dealerships make you go through and they cut that down quit a bit, so I was very happy about that and they put cared for the back and forth that most dealerships make you go through and they cut that down quit a bit, so I was very happy about that and they put me in a car that I like for the price that I needed. Thank you Sosa! More

Recently, I ventured into Ron Carter Hyundai and purchased a 2013 Sonata. I was blown away by the great customer service and all around experience. Salesman, Jerry Muma, was awesome! His customer se purchased a 2013 Sonata. I was blown away by the great customer service and all around experience. Salesman, Jerry Muma, was awesome! His customer sevice skills and knowledge were second to none. He made my car buying experience a great one and I would recommend him and Ron Carter Hyundai to anyone seeking a great car buying experience. I give Jerry Muma and Ron Carter a perfect 10 out of 10 in total customer satisfaction. I will be back to Ron Carter to purchase my next vehicle. More

Sosa was very easy to work with and a pleasure to deal with! He appreciated that i knew what i wanted and helped me to obtain it. with! He appreciated that i knew what i wanted and helped me to obtain it. More

After my car was totaled, I was in the market for a new car. Initially, I was intending just to replace my totaled Honda Civic with a new one, but after browsing various dealers’ inventory throughout Houst car. Initially, I was intending just to replace my totaled Honda Civic with a new one, but after browsing various dealers’ inventory throughout Houston I saw a Hyundai Veloster Turbo in Ron Carter’s inventory. After doing some research on Hyundai and the Veloster compared to Honda and the Civics, I decided I could get more for my money and also get a better warranty through Hyundai. Subsequently, I requested and received an Internet price on the Veloster listed on Ron Carter’s online inventory and then went in the following day to purchase the vehicle. When I went to the dealership initially to purchase the vehicle, there was a misunderstanding between the pricing of the vehicle I had received online and I left frustrated and without the vehicle due to the higher price I received upon arriving versus what I received online prior to entering the dealership. I then contacted the General Sales Manager of Ron Carter, Mr. Anthony Hewitt, to let him know of my disappointment, as my family had purchased a Hyundai from Ron Carter a year prior with no issues whatsoever, which is why I chose Ron Carter to again purchase this vehicle. Mr. Hewitt promptly cleared up the discrepancies and corrected the misunderstanding, and the following day I went in and everything went perfectly smoothly as I drove out with my new car. Despite the initial hiccup, the car buying process went very smoothly, and the initial issues were quickly corrected. I was impressed with Mr. Hewitt’s, and his staff’s, professionalism and willingness to make sure their customers were satisfied. This is why I am a repeat customer of Ron Carter Hyundai, and if I purchase another Hyundai in the future, I will be there yet again. More