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Big Star Hyundai
Friendswood, TX
6,375 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,375 reviews
March 20, 2013
We were invited to the dealership by another salesperson who was ill and had to leave. Tyler decided to help us and he politely found the vehicles we wanted to view. He asked us what our budget was and then who was ill and had to leave. Tyler decided to help us and he politely found the vehicles we wanted to view. He asked us what our budget was and then he compared the models we wanted with our budget. Long story short we left with the vehicle we wanted and within our budget. More
by Jameslee
March 20, 2013
billandgayle 3/12/2013 12:09:04 PM Reason For Visit: billandgayle 3/12/2013 12:09:04 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Marcus Austin Customer billandgayle 3/12/2013 12:09:04 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Marcus Austin Customer Service:5 Quality of Work:5 Friendliness:5 Overall Experience:5 Pricing:5 Overall Score:5.0 My Review Of Ron Carter Hyundai: My Review Of Ron Carter Saab: I experienced car trouble with my 2010 Hyundai Elantra that is covered under warranty. I called my former dealership in which I bought the car from and was told they could not see the car until Monday morning at 7:30a.m.(this was Friday),I was O.K. with that ,but inquired about a loaner car, in which I was told, I could not get until 11:30a.m. if they could not fix my problem. That for me was a problem, as I had to get to work on Monday morning.I contacted Ron Carter and spoke with Lisa, she said immediately "no problem, our dealership can't look at your car until Monday either, but call Hyundai Assurance for a tow, ride with them and we will give you a loaner car today."When I spoke to my husband and told him they had given me a 2013 Hyundai Sonata as a loaner, he was excited. He came home from work and "checked out" the loaner. I received the loaner approximately at 3p.m. Friday and went back to Ron Carter with intentions of looking at (not Buying) Saturday by 1 p.m..We were in contact with Jim Holsen over the computer, so when we went in and ask for him he was busy with another customer. He put us in the hands of Marcus Austin who listened to our expectations of what we wanted and what we were willing to pay.He did his best and got the numbers close enough that my husband and I said o.k....We ended up buying a 2013 Hyundai Sonata in less than 24hrs. of a loaner. I would also like to say that Roberto Muller was our finance guy, he made the experience painless with his patience. Ron Carter Clear Lake has some amazing people working for them, and for that I would like to say "THANK YOU!".....Our experience with Ron Carter Hyundai was exceptional and I would recommend them to anyone looking to buy a Hyundai! More
by billandgayle
March 20, 2013
My wide and I went there to inquire about purchasing a new car. They recommeneded leasing the vihicle because our monthly payment would be much lower. My wife automatically didn't want to do it. We lef new car. They recommeneded leasing the vihicle because our monthly payment would be much lower. My wife automatically didn't want to do it. We left the dealership. We had more questions about leasing due to we have never done that before. I called and talked to Marcus and Philip and thy explained everything I needed to know. I explained everything to my wife and she decided tom come back and talk a little more. We decided this was a great deal and purchased the car under a lease. More
by Lucas4js
Employees Worked With
and Philip Lam
March 19, 2013
Anthony Merchant is the best salesman I have dealt with. He explained everything and even helped after making the sale. Great asset to Ron Carter!!!! I will recommend my family or friends to see him for t He explained everything and even helped after making the sale. Great asset to Ron Carter!!!! I will recommend my family or friends to see him for their next purchase. More
by cemundy
Employees Worked With
zzAnthony zzMerchant
March 19, 2013
Had a wonderful experience with Johnny, to this day he remembers my full name. He was there to answer any question I had, even after I had purchased the vehicle. He worked well with my budget & I was even remembers my full name. He was there to answer any question I had, even after I had purchased the vehicle. He worked well with my budget & I was even able to get the 2013 Elantra fully loaded for a great deal. Had some issues with a previous salesman who was incredibly rude, so glad I chose Johnny very courteous & I hope this review helps you choose him to be your salesmen, I would've loved to have saved myself the trouble of going to an inadequate salesperson. Johnny definitely made my first new car purchase a great one! More
by denisev
Employees Worked With
zzJohnny zzGomez
March 19, 2013
Me and my daughter went in to the dealership from near Lake Charles on the eprice for the Elantra Limited. We were welcomed by the sales team at Ron Carter and they brought us to James Tengs desk. James w Lake Charles on the eprice for the Elantra Limited. We were welcomed by the sales team at Ron Carter and they brought us to James Tengs desk. James was our guy and I couldn't believed how nice and how professional he was. He not only ask what we are looking for in a vehicle but he took the time to get to know us, not many sales people do that!! the whole deal was finished in about 2 -3 hours, which was hard to believed when there was so many customer there at the dealership...my daughter took the delivery of the Elantra from James and she was so happy with the new car, she couldn't stop talking about it on the way home. Thank you Ron Carter and James for the great experience!!! More
by superdad88
Employees Worked With
zzJames zzTeng
March 19, 2013
Great customer Service, my husband got 2013 Hyundai Accent. He is very picky about cars and dealers but he is 100% satisfied. Thanks Kilan Anderson Accent. He is very picky about cars and dealers but he is 100% satisfied. Thanks Kilan Anderson More
by violina
Employees Worked With
zzKilan zzAnderson
March 18, 2013
Checked other dealerships and they had the best prices. Everyone there was exceptionally nice. Great experience. Marcus was very knowledgeable about the car and explained all it's features to me. Got a g Everyone there was exceptionally nice. Great experience. Marcus was very knowledgeable about the car and explained all it's features to me. Got a great price for my trade in also. Love my new car. More
by DebbieInc
