Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,377 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,377 reviews
April 30, 2013
Excellent customer service. The process was short and sweet. My total visit was 2 hours at the most. In and out with keys to my 2013 Sonata in hand. I would recommend this dealership to all of my frie sweet. My total visit was 2 hours at the most. In and out with keys to my 2013 Sonata in hand. I would recommend this dealership to all of my friends and family. I first learned about them when my mom purchased her Cadillac back in January 2012. I loved the service she was given, I knew right then I would come for my new car. Veronica was the best!! More
by gbogan
Employees Worked With
zzVeronica zzHewitt, zzRalph zzMendoza
April 30, 2013
Reviews are generally what most people rely on to make a good decision when it comes to renting a hotel, seeing a movie, choosing a dentist, or buying a car. I hope that this review is recognized by people good decision when it comes to renting a hotel, seeing a movie, choosing a dentist, or buying a car. I hope that this review is recognized by people and accepts this as "truth". Recently, my husband and I were in a situation where we were out to possibly buy a new car. Christian Karamitsos was the sales rep that we were put in contact with, and boy were we lucky! This man was a true gentleman!!!! We had visited a different dealership in the area only to become disregarded once a deal was pended! Feeling very poor about how we had been treated we decided to see what else was available to us. Christain took the time to hear our needs, discuss our concerns and worked very hard to obtain the loan we desired. Christain allowed us to take as much of his time as we needed to make a decision. Everything one can hope for in a salesperson was demonstrated by Christian and his fellow staff. Ron Carter's franchise is lucky to have an employee like Christian. I can assure you that when the time presents itself to make a car purchase it will be from Christian. Christian we can't thank you enough for all you did for us and you better believe that we will tell everyone we know who is in the market for a new car to come see you!!! J&D Austin More
by jada121606
April 30, 2013
Great customer service, just looking on Saturday and wanted to test drive other cars, did not feel pressured that we had to "buy" then. Came back Monday to purchase - quick delivery. wanted to test drive other cars, did not feel pressured that we had to "buy" then. Came back Monday to purchase - quick delivery. More
by lklemann
Employees Worked With
zzMike zzOgaz, zzIsrael zzSalazar
April 28, 2013
Isreal did an excellent job very friendly answered all My questions. He had to move several cars to get vehicle I selected just a very good job overall. questions. He had to move several cars to get vehicle I selected just a very good job overall. More
by corwindavis
Employees Worked With
zzIsrael zzSalazar
April 28, 2013
After talking with Christian via email, we drove to Ron Carter to see if his deal was as good as he said it would be - and it was! Against the warnings of other dealerships in the area that it would be a w Carter to see if his deal was as good as he said it would be - and it was! Against the warnings of other dealerships in the area that it would be a waste of time, it was not. Christian was very prompt for our meeting time and had our selected car ready for a test drive. He was extremely knowledgeable of the Santa Fe and quickly gave us a great overview of the vehicle. Our negotiation was almost painless and we were very pleased with the financing. Frank in the finance department was terrific! Very efficient in his paperwork. Overall Christian made the car buying experience more tolerable and he is a very knowledgeable salesperson - We would buy again from him. More
by jsbennett123
Employees Worked With
April 28, 2013
Gary Crow was awesome to work with. He treated us like family and made the entire buying process a little less painful. He answered all our questions and was very knowledgeable. The show room was comforta family and made the entire buying process a little less painful. He answered all our questions and was very knowledgeable. The show room was comfortable. It was definitely worth the 33 mile drive and we are loving our new Genesis. More
by avishightower
April 28, 2013
My wife and I purchased a 2013 Elantra limited. We looked online and found several models we liked. Zaman listened to what we had in mind and showed us the car we wanted. He went over the car in detail and w online and found several models we liked. Zaman listened to what we had in mind and showed us the car we wanted. He went over the car in detail and we were very happy with the test drive. He took us over some back roads that werent the smoothest but the car handled it very well. We got a good feal for the car. He worked up the deal we were happy with. There was no pressure. Mike worked with us on the dreaded closing. Again no pressure trying to get us to buy something we did not want. The buying experience went very smoothly. The car was detailed and ready to roll. We are finding so many features in the car that we really like in a value packed car. More
by GregHorton
Employees Worked With
zzMike zzOgaz
April 27, 2013
Taylor stuck me as being an exceptional person. She is very honest and extremely professional. She listened to what we wanted and went out of her way to find the cars for us to test drive. If we buy a S very honest and extremely professional. She listened to what we wanted and went out of her way to find the cars for us to test drive. If we buy a Sonata, we will only buy from her. We are completely sold on her abilities and expertise. The only negative is that we took in a gas card for $25 and we left without getting it. Is there a way to have that sent to us? Gail Bracy and David Gandal More
by rubysandwich
April 27, 2013
I was extremely pleased with my service. I have purchaced from McRee and Cook Ford and they do not compare to the customer service I received with you guys. Jim was always upfront with me and never purchaced from McRee and Cook Ford and they do not compare to the customer service I received with you guys. Jim was always upfront with me and never once did I feel like I was receiving that "car salesman" pitch. I will recommend my family and friends!! More
by srhayes22
April 27, 2013
Everyone at the Dealership from management to sales to finance was courteous and helpful. I thought I knew what I wanted when I went to the Dealership but once I test drove the vehicle that I initially we finance was courteous and helpful. I thought I knew what I wanted when I went to the Dealership but once I test drove the vehicle that I initially went there to get I was unsure. James took the time to let me view and test drive whatever I wanted and discussed the options of each vehicle so that I could make a decision. He also worked diligently with me to get the price and payments that I required. If you are in the market for a new car I highly recommend this dealership and James Teng. I bought a new red Sonata and couldn't be happier. More
by mariegrem
Employees Worked With
zzJames zzTeng
