Big Star Hyundai

I would rate this dealership solely on the assistance of Christian Karamitsos. I visited the dealership the previous Saturday and was not impressed with the level of customer service (ie. I had to "pull" i Christian Karamitsos. I visited the dealership the previous Saturday and was not impressed with the level of customer service (ie. I had to "pull" information out of the representative that was with me during my test drive). This rep, in fact, never mentioned the other car that was like what I wanted, and which I later found on the Internet. Once I called and talked with Christian, my experience changed. He went out of his way to make sure I came by to look at the other car and was MOST helpful in not only answering my questions, but giving me needed information about the car without me even having to ask. As I teach management and finance at the university level, I understand the importance of customer service. It was obvious to me, that Christian Karamitsos does also! Thanks, Erin Alexander More

The overall experience with both Scott and Christian were great, we were very hesitant about buying from a big dealership like Ron Carter bc of the terrible experiences we have had in the past but we were wi great, we were very hesitant about buying from a big dealership like Ron Carter bc of the terrible experiences we have had in the past but we were willing to just "look around" The prices couldn't be beat and what sold us really was the great customer service we received from both Scott and Christian. Scott always answered his phone or returned my calls right away and Christian was always so helpful and knowledgeable. I wont be buying from Ron Carter in a long time but ONLY because we just purchased a 2013 Sonata that I love so much! We'd definitely recommend Ron Carter again, and thanks for the welcoming cookie gift we received at home,definitely something we wouldn't expect from a dealership! More

Christian and Tasos were helping and understanding in my recent search for a new vehicle. they very patient and friendly as they knew I was shopping at several dealerships while I was trying to find the rig recent search for a new vehicle. they very patient and friendly as they knew I was shopping at several dealerships while I was trying to find the right vehicle for me. They made they overall experience essy and uncomplicated. More

We had a good experience. Christian was very informative and helpful. We would come back or refer friends. We appreciate Christian's time and help. and helpful. We would come back or refer friends. We appreciate Christian's time and help. More

I came here to look around at different cars o see what I liked because this was going to be my first car-buying experience. Christian Karamitsos was my salesman. He kindly greeted me when I walked in and as liked because this was going to be my first car-buying experience. Christian Karamitsos was my salesman. He kindly greeted me when I walked in and asked if I wanted any water, coffee, etc. After getting to know my price range and generally what I wanted he showed me a couple cars that I really liked. Since I told him I was new at this he told me several things I should look out for in the car so that I wasn't getting ripped off. He was very honest and I did not feel pressured at all. He did not take down any of my information because he didn't want me to feel pressured into something as big as buying a car. After my first visit i tried going to other dealerships and they all tried to pressure me into purchasing a car that day. I had to leave. Ron Carter Hyundai at Clear Lake was definately the place I wanted to do business at. I ended up buying the first car he showed me. It was love at first sight. He must be an amazing salesman for picking the perfect vehicle to show me. If anybody were to ask me about this dealership or Christian K, I would definately have nothing but wonderful words for them. When I was there I didn't feel like they were just trying to sell me a car, I felt like they had my best interest in mind and they were friends helping me find my very first car! Thank you Rona Carter Hyundai at Clear Lake But an extremely special thank you to Christian Karamitsos. I appreciate everything you did for me!!! -Serayah R. More

He was very accommodating and helped us get the price we could afford for a great brand new sonata. He was very thorough with making sure we got everything we wanted. could afford for a great brand new sonata. He was very thorough with making sure we got everything we wanted. More

What started out on a good note surprisingly turned into a great experience. When I initially visited the dealership for a test drive, my salesman, Dave Ward, made me feel at ease with his knowledge and la a great experience. When I initially visited the dealership for a test drive, my salesman, Dave Ward, made me feel at ease with his knowledge and lack of high pressure sales. He didn't guide me to any particular vehicle - he just said to find the car I wanted. I left the dealership with an idea of the exact vehicle I would purchase. I was contacted by the internet manager, Chris Premont, who worked with us on the features and price we needed to get to. We even got personalized service from the GM, Anthony Hewitt, which was a very pleasant surprise. I mean, how many GM's actually take the time to speak to potential buyers of a $20,000 car? But he was very personable and addressed any and all concerns. To top off the experience, Philip Lam, the finance manager, completed the quickest and most painless document-signing experience I have ever had in purchasing a vehicle. The 4 gentlemen listed above were extremely professional and courteous, and turned what, to me, is typically a torturous experience into one that was pleasant and very worthwhile. I have brothers-in-law that will be looking to buy my nieces some new vehicles, and I won't hesitate to send them Ron Carter, and these 4 gentlemen in particular. More

The best car buying experience ever! Christian and Scott were great to deal with. They were very helpful and did not give you the regular run around that is very common when purchasing a vehicle. Great serv were great to deal with. They were very helpful and did not give you the regular run around that is very common when purchasing a vehicle. Great service from all areas of the dealership. More

This was the first new car that we had purchased in 10 years, and Christian made the experience so easy. He was very knowledgeable and friendly, with no high pressure sales pitch. Usually we would take d years, and Christian made the experience so easy. He was very knowledgeable and friendly, with no high pressure sales pitch. Usually we would take days and go to several dealers before purchasing a car, but we were impressed by the warranty and the quality of the car. More

Chris was very helpful and followed up after the sale. I was referred to Chris by the service advisor at the Cadillac portion of the dealership. I was buying a 2011 Certified Preowned Cadillac DTS. I trad was referred to Chris by the service advisor at the Cadillac portion of the dealership. I was buying a 2011 Certified Preowned Cadillac DTS. I traded in a 2002 Cadillac DHS with 166,000 miles plus. I have a long term relationship with the Cadillac part of the dealership in the service area. Getting a good deal is important and Chris has followed up with emails and phone calls, even though I bought a Cadillac and not a Hyundai. More