Big Star Hyundai

I was a first time buyer with no credit history at all and Johnny was able to get me in a car I love and could afford! and Johnny was able to get me in a car I love and could afford! More

I actually drove down from Little Rock Arkansas, becuase no one locally could compete with the price. I delt with two sales consultants, Christian and Ralph, who were very quick to respond to my questions, no one locally could compete with the price. I delt with two sales consultants, Christian and Ralph, who were very quick to respond to my questions, even though I knew they had many customers to care for. Christian had all of the paperwork ready for me when I walked into the dealership and although the exact car I wanted was not on the lot when I arrived, he arranged for a driver to travel to a nearby dealership and secure the exact car I wanted. While I waited, I could see how busy th dealership was (it was packed!) and even though Christian had lots of folks tugging at him for attention, he came by very often to update me and then when the car arrived, he assured that it wa deatailed and ready for me right away. I have not had one moment of second-guessing on this deal. Much cheaper than my local area and I felt like the customer service was superb. Highly recommend this dealership. Thank you Ralph and Christian for taking the "scary" out of driving so far to pick up a new car! Ben in Little Rock, AR More

Isreal did an outstanding job helping me find the car I wanted. He had great customer service standards answering all my questions and helping me with any concerns I had with my purchase. Financing was q wanted. He had great customer service standards answering all my questions and helping me with any concerns I had with my purchase. Financing was quick and friendly, not like the headache that I have experienced in the past purchasing a new car. Thanks, working with Ron Carter Hyundai was a great experience! More

I was a first time buyer and I arrived at the Ron Carter dealership for my 7 P.M. appointment and was met by Mr. Anderson, unfortunately he had booked a few appointments around the same appointment window. dealership for my 7 P.M. appointment and was met by Mr. Anderson, unfortunately he had booked a few appointments around the same appointment window. I waited patiently, while he serviced other people. As it started to become 8 P.M; however, I became a little discouraged as to whether Ron Carter Hyundai really wanted my business. When Mr. Anderson finally did assist me, he encouraged me to buy a two-seater Elantra and a Genesis which I informed him I was interested in the Sonata 4 doors only over the phone. Basically, he showed me every car except the one I wanted. I also, said I was interested in a Hyundai Sonata Hybrid being advertised on internet sales. He told me the car was being loaned out and would return on Saturday. He set me up an appointment for Saturday morning when it was to return so that I could test drive it. Next thing I know I received a phone call from Mr. Anderson saying the appointment needed to be canceled. I informed him that I was ready to make a decision soon, so I wanted to test drive that or similar vehicles, including used Toyota Camrys and Corollas. Instead of helping me find a possible used Toyota Camry at Ron Carter, Mr. Anderson said "well go test drive a Toyota Camrys and Corollas and let me know how that compares to our Hyundais." So that's exactly what I did and ended up purchasing a brand new Toyota Corolla S from Fred Haas Toyota World because I found 110% better customer service than I had experienced at Ron Carter. I received a text message and not even a phone call today checking on the status of my car shopping. When I informed Mr. Anderson of my buy and the reasons why I chose to purchase from somewhere else, his words were "I figured you would do something like that" And "Congrats" But, my experience at Fred Haas redeemed my view of salesmen at dealerships. There are some good dealerships and honest salespersons out there. Fred Haas Toyota World I know is one of them. More

I was very impressed by the customer service Christian showed me .. I am not the easiest person to persuade yet Christian made my car buying experience feel effortless . I would highly recommend him to a showed me .. I am not the easiest person to persuade yet Christian made my car buying experience feel effortless . I would highly recommend him to anyone looking for a car he is knowledgable and has the friendliest attitude !!! Overall experience was fantastic thanks to him and Scott !!! More

The dealership was great working out the price of my new vehicle and for the old car I traded in. I appreciate them making the deal happen vehicle and for the old car I traded in. I appreciate them making the deal happen More

We were invited to the dealership by another salesperson who was ill and had to leave. Tyler decided to help us and he politely found the vehicles we wanted to view. He asked us what our budget was and then who was ill and had to leave. Tyler decided to help us and he politely found the vehicles we wanted to view. He asked us what our budget was and then he compared the models we wanted with our budget. Long story short we left with the vehicle we wanted and within our budget. More

I was very pleased with my new car purchase at Ron Carter Hyundai in Clearlake & my salesman..thumbs up to all off the staff too. Hyundai in Clearlake & my salesman..thumbs up to all off the staff too. More

billandgayle 3/12/2013 12:09:04 PM Reason For Visit: billandgayle 3/12/2013 12:09:04 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Marcus Austin Customer billandgayle 3/12/2013 12:09:04 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Marcus Austin Customer Service:5 Quality of Work:5 Friendliness:5 Overall Experience:5 Pricing:5 Overall Score:5.0 My Review Of Ron Carter Hyundai: My Review Of Ron Carter Saab: I experienced car trouble with my 2010 Hyundai Elantra that is covered under warranty. I called my former dealership in which I bought the car from and was told they could not see the car until Monday morning at 7:30a.m.(this was Friday),I was O.K. with that ,but inquired about a loaner car, in which I was told, I could not get until 11:30a.m. if they could not fix my problem. That for me was a problem, as I had to get to work on Monday morning.I contacted Ron Carter and spoke with Lisa, she said immediately "no problem, our dealership can't look at your car until Monday either, but call Hyundai Assurance for a tow, ride with them and we will give you a loaner car today."When I spoke to my husband and told him they had given me a 2013 Hyundai Sonata as a loaner, he was excited. He came home from work and "checked out" the loaner. I received the loaner approximately at 3p.m. Friday and went back to Ron Carter with intentions of looking at (not Buying) Saturday by 1 p.m..We were in contact with Jim Holsen over the computer, so when we went in and ask for him he was busy with another customer. He put us in the hands of Marcus Austin who listened to our expectations of what we wanted and what we were willing to pay.He did his best and got the numbers close enough that my husband and I said o.k....We ended up buying a 2013 Hyundai Sonata in less than 24hrs. of a loaner. I would also like to say that Roberto Muller was our finance guy, he made the experience painless with his patience. Ron Carter Clear Lake has some amazing people working for them, and for that I would like to say "THANK YOU!".....Our experience with Ron Carter Hyundai was exceptional and I would recommend them to anyone looking to buy a Hyundai! More

My wide and I went there to inquire about purchasing a new car. They recommeneded leasing the vihicle because our monthly payment would be much lower. My wife automatically didn't want to do it. We lef new car. They recommeneded leasing the vihicle because our monthly payment would be much lower. My wife automatically didn't want to do it. We left the dealership. We had more questions about leasing due to we have never done that before. I called and talked to Marcus and Philip and thy explained everything I needed to know. I explained everything to my wife and she decided tom come back and talk a little more. We decided this was a great deal and purchased the car under a lease. More