Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,382 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,382 reviews
July 04, 2013
Great customer service. Everyone was very friendly. They will work with you to meet your needs and help you get the car you need. Make sure to have them explain the rebates on the e price listed. Some stuff will work with you to meet your needs and help you get the car you need. Make sure to have them explain the rebates on the e price listed. Some stuff may not apply. Overall would recommend it! More
by LPG7550
Employees Worked With
zzVeronica zzHewitt, zzArmando zzDe Los Santos
July 03, 2013
We recently visited Ron Carter Hyundai in Clear Lake to look at cars for our daughter. I chose Ron Carter because of research I had done on the internet. The minute we drove onto the lot, Kilan Anderson gr look at cars for our daughter. I chose Ron Carter because of research I had done on the internet. The minute we drove onto the lot, Kilan Anderson greeted us and made us feel welcome. He was able to answer all the questions we had about the hyundai elantra and took us out for a test drive right away. We had been looking at this car for quite some time and thinking about purchasing one. Kilan made us feel like we were totally making the right decision and made everything easy and fun for us. I would definitely recommend the dealership and Kilan Anderson to anyone that is looking to purchase a new vehicle. More
by kkminter
Employees Worked With
zzKilan zzAnderson
July 02, 2013
The Discount Price is a Scam! What a bunch of con-artists! They focus on the quantity of their sales, definitely not the quality. I drove 200+ miles to Ron Carter because Veronica told me that con-artists! They focus on the quantity of their sales, definitely not the quality. I drove 200+ miles to Ron Carter because Veronica told me that I would receive the "Online Discount Price," just over $13K, and never mentioned any conditions on that price. When I got to the dealership, Veronica pawned my sale off onto Anthony, who eventually informed me that the great "Discount Price" is actually a laundry list of about 10 conditional rebates! It is virtually impossible for anyone to qualify for them all. Because I wasn't in the military, hadn't recently received my Bachelors Degree, wasn't paying with an obscure credit card, wasn't making disability modifications to the vehicle, etc...he told me I could not receive the "Discount Price" & would be charged the standard price - nearly $19K! After they got done adding on fees, my drive-out price would have been over $24K! Getting the final price from these people was like pulling teeth, and at various points, Anthony belittled my concerns about the cost and insulted my wife. My trip to Houston would have been wasted had I not secured a fair price from a more ethical Hyundai dealership in the area. Take my advice - do not trust this place! More
by RCubed
July 02, 2013
I have purchased many cars in my lifetime, but this was by far the most satisfying. Armando is the most kind and polite salesman I have ever met. His knowledge of the cars helped answer all my questions. by far the most satisfying. Armando is the most kind and polite salesman I have ever met. His knowledge of the cars helped answer all my questions. The dealership itself is outstanding in every way. The entire crew went out of their way to make me comfortable. I give the entire experience a 10+. Thank you again Ron Carter, and especially Armando. More
by RaymondSa
Employees Worked With
zzArmando zzDe Los Santos
July 02, 2013
I have bought my last 4 vehicles from Ron Carter Hyundai. 3 Santa Fes , and my newest, a Sonata. Everytime I would have to take me Santa Fe to be serviced I would be provided with a Sonata. I would say my ne 3 Santa Fes , and my newest, a Sonata. Everytime I would have to take me Santa Fe to be serviced I would be provided with a Sonata. I would say my next car is going to be a Sonata. I went in just to look and see what we could make happen. My saleperson, Armondo De Los Santos, was excellant. Very freindly and courteous. Needless to say I walked out with a new 2013 Sonata that I love. I would recommend Ron Carter Hyundai to all my friends and family. Thanks Armondo!!!!!!!! More
by xforce70
Employees Worked With
zzArmando zzDe Los Santos
July 02, 2013
We went into the dealership to do a trade-in for our daughter's first vehicle. After talking to Clarence, we drove a couple of vehicles. We were impressed with the selections to choose from. In the e daughter's first vehicle. After talking to Clarence, we drove a couple of vehicles. We were impressed with the selections to choose from. In the end, we let her choose the color and started to make the deal. Once we agreed upon the price, we signed the papers. Easy transition and quick. Thank you for making this a pleasant experience. More
by toniemann
Employees Worked With
zzClarence zzFarmer
July 02, 2013
I went to Ron Carter Hyundai looking for a new car. Within 5 minutes of getting there I was greeted by Armando who was very friendly and helpful. He showed me my options and let me test drive a couple Within 5 minutes of getting there I was greeted by Armando who was very friendly and helpful. He showed me my options and let me test drive a couple of the cars, one of which I ended up buying! Overall it was a pleasant experience and if I ever need another Hyundai i'll be headed back! More
by audiavena
Employees Worked With
zzArmando zzDe Los Santos
July 02, 2013
Armando was so friendly! He had great customer service, he knew details and always was on top of things. I would highly recommend him as the sales man! Awesome experience. he knew details and always was on top of things. I would highly recommend him as the sales man! Awesome experience. More
by Marceyl
Employees Worked With
zzArmando zzDe Los Santos
July 02, 2013
I went online and researched the prices for the Hyundai Sonata and looked at the different dealer’s web pages to see what was being advertised for the end of the quarter in June. Ron Carter Hyundai had th Sonata and looked at the different dealer’s web pages to see what was being advertised for the end of the quarter in June. Ron Carter Hyundai had the best prices of any of the other dealerships in the surrounding area. I stopped by during the week for about 15 minutes and was met by Stephen Payne who is one of the sales representatives. Steve knew the Sonata inside and out as well as the competition. I told Steve I would be back that weekend with my car title and see if we could make a deal. When I arrived Saturday, Steve remembered me and my name. Steve is a great sales person and he worked hard to get my business. I also worked with the Sales Manager and was very impressed with him and his attitude to see this deal through to the end to my satisfaction. Steve was there to work with me and my wife to get the best deal possible. I did buy the Sonata and I am very glad I did buy from Ron Carter. There were a lot of little things that Steve did to make me feel welcome and that my business and my time were important. I had a great experience with no pressure, thanks Steve. More
by 1dallascowboys
Employees Worked With
Stephen Payne, Stephen Payne
