Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,313 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,313 reviews
July 10, 2013
Armando was our salesman and he was great! Not only was he patient, he was enthusiastic during the countless test drives we drug him out on. He got us through the process quickly and he never made us feel he patient, he was enthusiastic during the countless test drives we drug him out on. He got us through the process quickly and he never made us feel pressured. More
by nrgarcia7
Employees Worked With
zzArmando zzDe Los Santos
July 10, 2013
This was the best buying experience I've ever had in the last 22 years. The staff was fantastic, friendly, knowledgeable, and understood my goals with buying a new vehicle. Mike & Veronica made the buyi the last 22 years. The staff was fantastic, friendly, knowledgeable, and understood my goals with buying a new vehicle. Mike & Veronica made the buying process amazingly easy, I would personally refer business directly to them at Ron Carter. Also I will buy another vehicle from Hyundai because of their excellent customer service. Houston, Texas Dana T. More
by DanaTaylor
Employees Worked With
zzVeronica zzHewitt, zzMike zzOgaz
July 10, 2013
Eric helped me get the car I wanted at the price I wanted. If you are shopping for a new Hyundai it's probably worth your time to visit. I'm glad I made the drive across town. wanted. If you are shopping for a new Hyundai it's probably worth your time to visit. I'm glad I made the drive across town. More
by ddt972
Employees Worked With
Eric Gomez, zzEric zzGomez
July 09, 2013
Great customer service from the beginning to the end. Called in the morning about looking at a car and walked out that afternoon with a 2011 SRX Cadillac. Loved it! Called in the morning about looking at a car and walked out that afternoon with a 2011 SRX Cadillac. Loved it! More
by lhamm37
July 09, 2013
Treon was very friendly and helpful. We had hoped to get a better deal for our trade-in, but overall we're happy with the new car. Also, the process took over 5 hrs and we still had to drive an hour to get a better deal for our trade-in, but overall we're happy with the new car. Also, the process took over 5 hrs and we still had to drive an hour to get home. More
by amyluvu2
Employees Worked With
Treon Simmons, zzTreon zzSimmons
July 08, 2013
I had a good experience at Ron Carter Hyundai working with Christian. I enjoyed test driving the vehicles and glad I was given different options that would keep me in my price range. with Christian. I enjoyed test driving the vehicles and glad I was given different options that would keep me in my price range. More
by EricaDominguez
Employees Worked With
July 07, 2013
GOING INTO THE DEALER WE WENT LOOKING; AND RAFAEL MENDOZA COME OUT TO SHOW US AROUND. WITHIN 15 MINUTES WE WENT ON A TEST DRIVE. LOVED THE SANTA FE SO MUCH THAT NIGHT WE CAME HOME IN OUR NEW VEHICLE. GRE COME OUT TO SHOW US AROUND. WITHIN 15 MINUTES WE WENT ON A TEST DRIVE. LOVED THE SANTA FE SO MUCH THAT NIGHT WE CAME HOME IN OUR NEW VEHICLE. GREAT DEAL AND THE PRICE WE WERE ASKING FOR! More
by guzman115
Employees Worked With
zzRalph zzMendoza
July 06, 2013
Sales/finance was extremely courteous, professional, helpful, answered all my questions, and gave me as much of their time as I needed. My only complaint so far ... the dealership posted some of the helpful, answered all my questions, and gave me as much of their time as I needed. My only complaint so far ... the dealership posted some of the best prices on-line, but after running numbers with the salesman found out that they automatically add a ~3 yr interior/exterior cosmetic warranty package that ran around $2300. For moral/legal purposes they should have to post this information along with their prices. I did make the purchase, with the additional bumper-to-bumper warranty, spending ~$6k more than expected. I left with the car, but without paperwork which makes me uncomfortable. With luck, hopefully any issues with the car will be taken care of while under warranty. More
by LCRich1
Employees Worked With
Jeremy contacted me 2-3 times on phone in response to email
July 06, 2013
THESE GUYS ARE THE GREATEST. I WILL RETURN FOR MY NEXT PURCHASE. THEY WILL GO OUT OF THERE WAY TO MAKE YOU HAPPY !!! CHRISTIAN MADE SURE MY WIFE AND I WERE COMFORTABLE BY OFFERING US BEVERAGES AND SNACKS. PURCHASE. THEY WILL GO OUT OF THERE WAY TO MAKE YOU HAPPY !!! CHRISTIAN MADE SURE MY WIFE AND I WERE COMFORTABLE BY OFFERING US BEVERAGES AND SNACKS. HE EXPLAINED EVERY STEP OF THE PROCESS CHRISTIAN WAS VERY MULTI-TASKED HE WAS GETTING MY VEHICLE READY WHILE DOING PAPER WORK !!! AMAZING !!! AND A FIRST FOR ME !!! NO MATTER WHAT EMPLOYEE WAS IN THE HALL OR AROUND YOU THEY GREETED YOU WITH A SMILE AND MADE SURE THAT YOU WERE HAPPY AT THE DEALERSHIP. ANSWERED ANY AND ALLMY QUESTIONS. THE DEALERSHIP WAS VERY CLEAN AND TIDY. More
by PMALDON
July 06, 2013
Israel was very helpful in finding the right vehicle for me. I didn't have any intention on purchasing the veloster that evening, but did so cause I didn't feel pressured, how you often times can feel when me. I didn't have any intention on purchasing the veloster that evening, but did so cause I didn't feel pressured, how you often times can feel when looking. after purchasing the vehicle I received a call from Israel asking about how I liked the car, which I thought was very nice. I would recommend that if you're looking for a vehicle don't hesitate to visit Ron Carter and ask for Israel to help. More
by beemer12
Employees Worked With
zzIsrael zzSalazar
