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Big Star Hyundai
Friendswood, TX
6,177 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,177 reviews
August 01, 2013
Just wanted to say that Kilan went out of his way on his day off and came by the house to help us with a problem we had on the car, It showed us that u do have people that really care about there customers! day off and came by the house to help us with a problem we had on the car, It showed us that u do have people that really care about there customers! thank you again for taking time on your day off for coming by, Thank you again Robert and Monika pierce. More
by littlepit25
Employees Worked With
zzKilan zzAnderson
July 31, 2013
Our experience at Ron Carter Hyundai has been top notch every step of the way. Our Sales Representative, Charles Henderson, proved himself to be very knowledgeable about all facets of the Hyundai prod every step of the way. Our Sales Representative, Charles Henderson, proved himself to be very knowledgeable about all facets of the Hyundai product line. He cheerfully responded to each of our requests to come in and view yet another exterior/interior color combination as we tried to decide. Equally as important, he never exerted any pressure at all on us to come to a decision. After we finally agreed on a deal, Michael Ogaz, the Finance Manager we worked with, entered the picture. Although we only interacted with him for a little over an hour he also proved himself a consummate professional. At every point in the closing process where we had questions, he took whatever time was required to explain things to our satisfaction. Our buying experience at Ron Carter could not have gone better. More
by OurHouse
Employees Worked With
zzCharles zzHenderson, zzMike zzOgaz
July 31, 2013
We visited Ron Carter Clear Lake a couple of weeks ago and we had great experience. Gary Crow helped us through the whole process of buying our new Hyundai Santa Fe 2013, which I drive every day now and a and we had great experience. Gary Crow helped us through the whole process of buying our new Hyundai Santa Fe 2013, which I drive every day now and absolutely love it. Gary was very friendly, had a good knowledge about the car and and explained everything about it, took us for the test drive and answered all our questions. Overall, he and the rest of the employees at the dealer were very friendly and made us feel welcomed and comfortable all the time. More
by TPro
Employees Worked With
zzGary zzCrow
July 31, 2013
Mr. Gomez was very friendly and worked out a great deal. Loved the challenger I got and he was a great people's person. He was very familiar with us because of prior purchases! Would definitely refer him to Loved the challenger I got and he was a great people's person. He was very familiar with us because of prior purchases! Would definitely refer him to anyone. More
by kcarroll2
Employees Worked With
zzJohnny zzGomez
July 31, 2013
My new Hyundai Azera is a lovely, luxury car. I had purchased a different car which did not suit my needs and Daniel Schatte and his team helped me upgrade to the Azera with no pain. I sincerely appre purchased a different car which did not suit my needs and Daniel Schatte and his team helped me upgrade to the Azera with no pain. I sincerely appreciate Ron Carter's and Daniels effort to achieve customer satisfaction. I would highly recommend him and Ron Carter. More
by jkaz
Employees Worked With
, zzMike zzOgaz, zzRalph zzMendoza, zzDaniel zzSchatte
July 29, 2013
Stephen was awesome to work with. He did everything he could to get us the best deal possilbe. Between him and the dealership my husband and I have now become Hyundai customers. Thank you again for taking could to get us the best deal possilbe. Between him and the dealership my husband and I have now become Hyundai customers. Thank you again for taking such good care of us. Sherri and Matthew Jones, Texas City More
by sherri13
Employees Worked With
Stephen Payne
July 29, 2013
Daniel was very friendly, concerned, honest, and straight forward with us. We were able to get the type of vehicle we were looking for and around about the cost we wanted. We really appreciate all his help. forward with us. We were able to get the type of vehicle we were looking for and around about the cost we wanted. We really appreciate all his help. My brother was very excited to get his truck.! More
by sjenkins81
Employees Worked With
zzDaniel zzSchatte
July 29, 2013
Charles Henderson is a wonderful salesman. He's very informative and concerned about meeting the customers needs. I had a wonderful car buying experience. He is excellent!!!! informative and concerned about meeting the customers needs. I had a wonderful car buying experience. He is excellent!!!! More
by shewannathomas
Employees Worked With
zzCharles zzHenderson
July 26, 2013
We recently purchased a car from Ron Carter Hyundai. Armando was our sales person and he was great. He was very easy to work with and went above and beyond to accommodate our needs. He is a genuine gu Armando was our sales person and he was great. He was very easy to work with and went above and beyond to accommodate our needs. He is a genuine guy with a caring and positive attitude. We had a great experience and would recommend Armando and Ron Carter Hyundai to any of our friends and family. More
by coverman
Employees Worked With
zzArmando zzDe Los Santos
July 26, 2013
This has to have been the worst experience I have had with a car dealership. I received a letter in the mail advertising a "Buy Back Event" with an offer on my 2011 Elantra that was "prepared specifical with a car dealership. I received a letter in the mail advertising a "Buy Back Event" with an offer on my 2011 Elantra that was "prepared specifically for us" based on market values and demand for our vehicle. It advertised getting us into a new car for the same or cheaper payment than we currently pay. I filled out the online form indicating an interest in a vehicle advertised on their website. I received a response from both Mandy and Kilan. I scanned a copy of the letter and explained to them my desires and intentions and and insured them I had no intention of wasting their time, would they please not waste my time (especially since it was a 2 hour drive to the dealership). I explained exactly what I was looking for, what my current payment, my financial status, and exactly what I wanted. I was assured by both of them that they could "definitely" work a deal on this and even that "9 out 10 people who had responded to the Buy Back offer had walked out happy customers". I told them I looked forward to working with them and scheduled an appointment for 7/25 at 10:00 am. When I arrived that morning I was greeted by Tasos and explained to him that I was looking for Mandy or Kilan. He told he did not think they were there and in fact was able to confirm that they were not. Strike #1. He told me that he would be glad to help. I have to say that Mr. Tasos was very polite and helpful. I gave him the stock # to the Elantra we were interested in and he came back and said that vehicle had already been sold. I gave him a second stock # and that one had also already been sold, and a third......needless to say all of these cars showed to be in inventory on the website. He finally found a couple of cars like the one we were interested in. He gathered all the information and took it to the Sales Manager and after about 15 mins came back with a payment that was $150 MORE that what we are currently paying, and apparently the offer amount on the letter to Buy Back our vehicle was no where near what they were now offering. Strike #3. The car salesman "double talk" started at that point with mention about how the letter was for a top of the line vehicle, not our specific vehicle, and that the e-prices on the Internet were not lease sales prices, and so on and so on. I currently own 3 Hyundais and had every intention of purchasing a vehicle that day, but as the old saying goes, "if it sounds too good to be true, it usually is". The only good that came of it is they at least honored their $25 gas card just for test driving a vehicle so at least I wasn't out any gas, just 6 hours of my time. More
by Theosters
Employees Worked With
Mandy Galloway
