Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This was such an easy experience. As a first time buyer, I did not know what I was going into and Scott was able to get me the best deal as a first time buyer, with not only the graduate program but a 1500 I did not know what I was going into and Scott was able to get me the best deal as a first time buyer, with not only the graduate program but a 1500 rebate! I was even able to drive my car home that same day! Great experience and if you go to Ron Carter (you should) then ask for Scott. He definitely had my best interest in mind, and I never felt pressured into buying something I didn't want. More
We had a great experience purchasing a new car, never felt pressured or anything. The dealership office was clean, they offered drinks and even food (hotdogs). The people were friendly especially the s felt pressured or anything. The dealership office was clean, they offered drinks and even food (hotdogs). The people were friendly especially the salesperson assisting us, Mr. Johnny Gomez. He was very helpful. The negotiating process didn't take long. Overall, the experience was good. We'll definitely go back and recommend the dealership and Mr. Johnny Go to our friends. More
We bought 2 vehicles from Ron Carter Hyundai on 8/1/13. The entire process was made very easy by Tasos and the whole Hyundai team. Everyone at the dealership is very friendly and the dealership has plenty The entire process was made very easy by Tasos and the whole Hyundai team. Everyone at the dealership is very friendly and the dealership has plenty to make you comfortable with free popcorn, hotdogs, water, tv, and even video games for the kids. They have a great selection of cars. The 2011 Camaro we bought had some scratches on a couple of wheels and it needed window tint. The manager Kyle Snow told us he will take care of it. We dropped it off for a day and around 6pm the same day they told us we can pick it up. They really came through, the wheels and tint look great. Thanks Tasos, Kyle, and the Ron Carter Hyundai team. More
Came in to take a look at some Hyundais and spoke with Tasos. They were very busy but Tasos took time to answer all of our questions. We ended up buying a 2013 Hyundai Elantra and have been happy with i Tasos. They were very busy but Tasos took time to answer all of our questions. We ended up buying a 2013 Hyundai Elantra and have been happy with it. Everyone we spoke to was friendly. Over all was a good experience. More
Working with Israel was great. We had met a couple of times to drive various cars. He always had the cars available for me to drive and was very informative covering all of the feature the car came with. times to drive various cars. He always had the cars available for me to drive and was very informative covering all of the feature the car came with. More
Excellent sales staff and a remarkably competative OTD price. My sales associate worked hard at getting a deal I was comforatable with and has not forgotten about me after the sale. I was very impressed price. My sales associate worked hard at getting a deal I was comforatable with and has not forgotten about me after the sale. I was very impressed with Armondo's attentiveness and ethics. I have purchased several vehicles from this family of dealerships and this ranked at the top of my experiences. More
i love this dealership,they are wonderful in customer service.my husband sugar was getting low. and mr, henderson fix him something to eat and got him something cold to drink.that meant the world to me h service.my husband sugar was getting low. and mr, henderson fix him something to eat and got him something cold to drink.that meant the world to me how fast he responded to the emergency of my husbands needs.thank you mr henderson,and ron carter for hiring such a wonderful employee. geary and carla godfrey. More
I went dealership Saturday from Austin, and I was I went dealership Saturday from Austin, and I was extremely disappointed in the dealership's service (and frankly, funny math). After emailing Danie I went dealership Saturday from Austin, and I was extremely disappointed in the dealership's service (and frankly, funny math). After emailing Daniel Schatte last week about a Genesis Coupe that was advertised online for $21,824 (see link below), he and the sales manager refused to honor that price. That is a deceptive trade practice and fraudulent. http://www.roncarterhyun… I am an attorney and CPA so I understand how numbers work, and the numbers Daniel showed me yesterday just didn't add up. Before I left Austin, I emailed Daniel and told him what I wanted on a trade-in, and I emailed him pictures of the Toyota Highlander I own. I also told him that if I wasn't in the ballpark on trade-in, I wouldn't be coming to Houston. He and Ryan both saw the pictures of the Toyota, which does have a dent in the back bumper, but this was disclosed prior to Ryan sending me a trade-in quote of $9,778. Again, Daniel and the sales manager refused to honor the quote, and it was in writing. Daniel also didn't offer the tax savings from the trade-in. It's very simple math. I told Daniel I would write a check for $13,000, and he told me that I needed to write a check for $21,000. I don't know how he came up with his numbers. They don't make sense. See my calculations below. Internet price 21,824.00 Trade-in -9,778.00 Tax 752.88 Title & License 555.00 Total amount due 13,353.88 I am forwarding my complaint to the consumer affairs division of the Texas Attorney General's office because I am confident this dealership is engaged in deceptive trade practices. The numbers speak for themselves (as does their advertisement). This dealership truly epitomizes why car salesmen have bad reputations. More
I had a great new car buying experience at Ron Carter Hyundai. My sales consultant was Anthony Merchant, he was SUPER, definitely knew his stuff. He made my 2013 Hyundai Elantra a reality in just a few s Hyundai. My sales consultant was Anthony Merchant, he was SUPER, definitely knew his stuff. He made my 2013 Hyundai Elantra a reality in just a few short hours. I got the amenities that I wanted including sunroof and leather seating in the color I wanted. I got a low interest rate and the price I wanted with affordable payments. We test drove more than one kind of car before making our decision and we never felt pressured. Anthony was even able to get our car cleaned and detailed the same night we bought it. I would definitely recommend Anthony and Ron Carter to anyone wanting a good deal and no hassles. More
I was welcomed immediately as I came to the sales area and was told that there were several cars that had been picked out for me to look at. I was taken to a Hyundai Accent (2013) to test drive and I real and was told that there were several cars that had been picked out for me to look at. I was taken to a Hyundai Accent (2013) to test drive and I really loved the car and the way it handled. I was then given a choice of colors and was given the color I liked most. The car only had 9 miles on it and still had the plastic on the seats ! The paperwork began and the car was sent to be cleaned up and fueled. While the paperwork was being handled I was offered refreshments and settled into a very nice lounge area. After I had eaten the snacks I went to my car and cleaned out all of my belongings, The paperwork was then presented and I signed all the papers. I was ready to go and handed the keys when I was called back into the office to re-sign the paperwork. Why? Because my payments had been lowered !! I got my new car with the 100,000 mile/ 10 year all round warranty for less than I had been paying for my other car that I had turned in !!!! The whole experience was painless and very easy and I was treated with the utmost care. I would recommend the RON CARTER dealership to anyone as I had the best car buying experience I have ever had. More