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Big Star Hyundai

Friendswood, TX

4.3
6,179 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,179 reviews

September 03, 2013

came in on internet pricing- was told specifically we would get that price.was also told of special services available only from ron carter for ~2300$, when asked if that was in addition or included in p More

by drmcinnis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no picture
Sep 18, 2013 -

Big Star Hyundai responded

Ron Carter Hyundai is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have reached out to this customer to assure them that we value each and every customer that we interact with before, during and after the sale. We appreciate feedback and the opportunity to resolve any concerns and aiding us in continuous improvement.

Sep 19, 2013 -

drmcinnis responded

Ron Carter is committed to high volume sales, and they do not care how they get them. Their response to complaints is canned. No one has attempted to contact me or apologize for their behavior. I have written to the better business bureau and to the attorney general's office. This should be a relief to Ron Carter's since they told me numerous times that the attorney general's office personally ok's all of their ads.

September 03, 2013

As soon as I arrived I was met by Alex and from that time until 6 hours later I had his full attention. He answered all my questions, we drove several of the vehicles I was interested in and he was very hel More

by bacassel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Dela Rosa, zzAlex zzDeLaRosa
September 03, 2013

I received a brochure in the mail that read: "We want your RAV4! How does $24,054 sound?" I have a 2-year old RAV4, and it just so happened I was looking to buy a larger SUV. Husband called and made More

by yanksdu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasos Karamitsos
September 03, 2013

the three people who looked after us are 100&100 in atention and are excel enter by people thanksfor the good attentions gracias amigos por atenciones More

by alberto1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : zzMike zzOgaz
September 02, 2013

They pulled the old bait and switch routine. They advertised a low internet price to get us in the door and then gave us a price that was $10,000 more! REALLY?! It was ridiculous. There was anothe More

by pissedoff13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Sep 18, 2013 -

Big Star Hyundai responded

Ron Carter Hyundai is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have reached out to this customer to assure them that we value each and every customer that we interact with before, during and after the sale. We appreciate feedback and the opportunity to resolve any concerns and aiding us in continuous improvement.

September 02, 2013

Fantastic atmosphere. Christopher and Taso Karamitsos were just great. We got the Genesis Coupe at the right price. the service and buying experience was outstanding, no pressure. Everything was explain More

by vina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tasos Karamitsos
September 01, 2013

Great experience, would definitely recommend this dealership and salesman to friends and family. Enjoyed the tailgating party that was going on, and the free incentives (shirts and gas card) added t More

by psalli1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : zzRalph zzMendoza
September 01, 2013

Christian was very glad to help me and patient as well. I asked a LOT of questions and he worked very hard to get me into a new car today! Scott worked with him on some details, but I drove away feeling com More

by NancyT0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 01, 2013

I recommend Ron Carter Hyundai for the lowest price and super service to purchase a car. Ask for Kilan Anderson, he is the best salesman we've ever come across. Mr. Anderson was patient, personable and d More

by Leno1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzKilan zzAnderson
September 01, 2013

My husband and I went to the dealership thinking that we were going to get a used car but instead we walked out with a brand new car for a way better price and better coverage! He was very professional and More

by patriciaagol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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