Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,179 reviews
came in on internet pricing- was told specifically we would get that price.was also told of special services available only from ron carter for ~2300$, when asked if that was in addition or included in p would get that price.was also told of special services available only from ron carter for ~2300$, when asked if that was in addition or included in price, was told included after much run around. Four hours later ( after keys not being available, etc.), we were quoted a price that was not only the internet price but 5000$ above MSRP- including a trade in!was then told we should have read the fine print about incentives. went back and looked- nothing there. however I have looked on competitors internet since and they DO list incentives only. was told by salesman and manager to take price or leave and they would call police! Not a good way to get clients. More
As soon as I arrived I was met by Alex and from that time until 6 hours later I had his full attention. He answered all my questions, we drove several of the vehicles I was interested in and he was very hel until 6 hours later I had his full attention. He answered all my questions, we drove several of the vehicles I was interested in and he was very helpful in every aspect. When I decided which vehicle I wanted he worked with me and everything that I requested was done. I will go back to them every time I need a car from now on out. No pressure or pushiness. He was very professional. The atmosphere there is awesome! More
I received a brochure in the mail that read: "We want your RAV4! How does $24,054 sound?" I have a 2-year old RAV4, and it just so happened I was looking to buy a larger SUV. Husband called and made want your RAV4! How does $24,054 sound?" I have a 2-year old RAV4, and it just so happened I was looking to buy a larger SUV. Husband called and made sure he asked every possible question before we made the hour-long drive to the dealership. We test drove a new Hyundai and were serious about selling my RAV (with sales tax savings) for $24,054 and buying a new Hyundai. Unfortunately at that point, we were told my RAV trade-in price was only $18,000. We left. I filed a complaint against the dealership with the BBB. The manager emailed and called and told me he wanted to resolve my complaint. We agreed on a trade in price (in writing over the internet) that was very close to what was on the brochure that had been mailed to me. Husband and I again made the hour-long drive to Ron Carter Hyundai. The manager met with us and introduced us to a very professional salesman named Tasos Karamitsos. We did not think we could come to an agreement on the sale of a new Hyundai, so we asked for a check for the sale of my RAV4. We were told that as it was Saturday, and since Monday was Labor Day, a check would be mailed to us the following Tuesday. We intended on purchasing a car THAT DAY...if not at Ron Carter...SOMEWHERE. While we were not happy with this "surprise," we still sold the car to Ron Carter Hyundai. Tasos asked us what we were looking for, and I told him "a larger SUV." He had a 2012 pre-owned GMC Acadia that he told me I might be interested in. We test drove it, and we agreed on the sales price. We left in our Acadia, and I am happy to say I closed the case with the BBB as "resolved to my satisfaction" today. I will add, however, that when we went to settle up in the finance guy's office, he added $300 to the "extra charges" for "vehicle etching." I told him if he did not take the $300 off of the contract, the deal was off. He checked with the manager who agreed to take the $300 "add on" off of the contract. I told Tasos I would give him a "thumbs up" online. If you go to Ron Carter, ask for Tasos." More
the three people who looked after us are 100&100 in atention and are excel enter by people thanksfor the good attentions gracias amigos por atenciones atention and are excel enter by people thanksfor the good attentions gracias amigos por atenciones More
They pulled the old bait and switch routine. They advertised a low internet price to get us in the door and then gave us a price that was $10,000 more! REALLY?! It was ridiculous. There was anothe advertised a low internet price to get us in the door and then gave us a price that was $10,000 more! REALLY?! It was ridiculous. There was another customer there who experienced the exact same thing. We compared stories before leaving and they were exactly the same. The salesman was a jerk also. He was rude when we questioned his ethics and did not want to get a manager when I requested to speak to one. It was a horrible experience and we will NEVER go back there. I will tell everyone I know not to do business there. What a joke. More
Fantastic atmosphere. Christopher and Taso Karamitsos were just great. We got the Genesis Coupe at the right price. the service and buying experience was outstanding, no pressure. Everything was explain were just great. We got the Genesis Coupe at the right price. the service and buying experience was outstanding, no pressure. Everything was explained in a sit down with Taso after the sale and Christopher was hands on. explaining the operation of the Genesis, setting up my Bluetooth. Even the financing was not that painful. More
Great experience, would definitely recommend this dealership and salesman to friends and family. Enjoyed the tailgating party that was going on, and the free incentives (shirts and gas card) added t dealership and salesman to friends and family. Enjoyed the tailgating party that was going on, and the free incentives (shirts and gas card) added to the positive experience. More
Christian was very glad to help me and patient as well. I asked a LOT of questions and he worked very hard to get me into a new car today! Scott worked with him on some details, but I drove away feeling com asked a LOT of questions and he worked very hard to get me into a new car today! Scott worked with him on some details, but I drove away feeling comfortable. A friend asked me if I trusted what I was being told and I can say definitely Yes! I left my old vehicle parked on the Ron Carter lot and will go back on Monday with more questions, I'm sure. Christian stayed late (after closing) and made sure I was helped and happy. John Hewitt (?), finance manager, was also great to work with. Not only would I recommend a Hyundai to my friends, I'd say "Buy it at Ron Carter for the full No Worries experience." More
I recommend Ron Carter Hyundai for the lowest price and super service to purchase a car. Ask for Kilan Anderson, he is the best salesman we've ever come across. Mr. Anderson was patient, personable and d super service to purchase a car. Ask for Kilan Anderson, he is the best salesman we've ever come across. Mr. Anderson was patient, personable and downright enjoyable to work with. He will work with you and management to get the best car at the lowest price. I highly recommend Ron Carter Hyundai and Kilan Anderson! More
My husband and I went to the dealership thinking that we were going to get a used car but instead we walked out with a brand new car for a way better price and better coverage! He was very professional and were going to get a used car but instead we walked out with a brand new car for a way better price and better coverage! He was very professional and very helpful. We highly recommend Christian and his outstanding co-workers. Thanks! More