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Big Star Hyundai
Friendswood, TX
6,179 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,179 reviews
September 27, 2013
We went to Ron Carter to see the cars and the quality of the vehicles, the friendliness of our sales person and the speed that he handled all paperwork was impressive. Stephen quickly identified our need ba the vehicles, the friendliness of our sales person and the speed that he handled all paperwork was impressive. Stephen quickly identified our need based on what we told him and he brought an Elantra 2013 that we liked when we saw it. The silver color was just icing on the cake. Something that we noticed is that they really make an effort to earn your business. Trade in appraisal was conducted quickly and we got a good trade in value. If you are looking for a new Hyundai, this is the place to go and don't forget to ask for Stephen. More
by guillermocastillo
Employees Worked With
Stephen Payne
September 27, 2013
My purchase was an overall great experience. Sales person and finance person were both very personable. Would recommend both to anyone looking to purchase a Hyundai. person and finance person were both very personable. Would recommend both to anyone looking to purchase a Hyundai. More
by llamb
Employees Worked With
zzRoger zzJimenez, zzMatt zzMitchell
September 27, 2013
My salesman Eric Gomez was fantastic. I came in the dealership with the mindset of a new Hyundai, after further review of my credit and the payment I wanted, Eric showed me several cars that I could af dealership with the mindset of a new Hyundai, after further review of my credit and the payment I wanted, Eric showed me several cars that I could afford. He was very patient with me as I made my decision. He is very good at his job and in the end I was satisfied. The only negative I can say is that I felt I was not getting a fair trade in value but in the end, it all worked out and I drove away in a gently used Hyundai and I LOVE it! Eric Gomez is a definite asset to Ron Carter Hyundai and I would recommend him to any of my friends. Thanks for a job well done! More
by JLPENA2000
Employees Worked With
zzEric zzGomez
September 26, 2013
So, I saw a car on the internet via Autotrader.com. Called the dealership and confirmed the price. It was good. They were willing to give a ballpark trade-in value (with a floor minimum) over the pho Called the dealership and confirmed the price. It was good. They were willing to give a ballpark trade-in value (with a floor minimum) over the phone. That turned out good. So, I was willing to move forward. Then I test-drove the car at a local deal (Ron Carter is about 7 hours from my home). He was worried about the pricing. He said it didn't seem right and to ask what discounts had already been applied. I called Ron Carter and was told that it included a financing discount and that was it. If I wanted that price I had to finance the car. Not a big deal. I applied for financing. That was good. The worst part so far is how much work *I* had to put into it. They didn't return phone calls (at least not within 24 hours) and were very slow about the whole process. It took 3 days just to get through the things I mentioned above. Should have taken just a couple of hours. But, here's the worst part. I kept looking on the internet and found a lot of bad reviews about Ron Carter and bait/switch/lying. I began to get more nervous. They had already told me they couldn't give me a 100% firm price over the internet/phone, but had consistently said the price included no other discounts except the financing discount. This is something the negative reviews mentioned. They stated that when the customer arrived, they found more discounts included that they weren't eligible for, and the price went up. I didn't want to drive 7 hours to have that happen, so I requested a printed copy of the price, noting the starting price and all applied discounts. Silence. I requested this information via several sources. Silence. It seems that Ron Carter is not willing to be transparent and I can only assume that's because they have something to hide. I won't be making the trip to spend my money with them. More
by RGVBaptist
Employees Worked With
Vanessa Garcia; Chelsea
September 25, 2013
Stephen Payne was very helpful friendly and courteous, he worked with us and was able to make a sale based on our needs and price. we would highly recommend him to anyone who is interested in buying a Hy he worked with us and was able to make a sale based on our needs and price. we would highly recommend him to anyone who is interested in buying a Hyundai from Ron Carter. He explained all the features of the new car before we left and he offered to help with any questions we may have concerning our new car in the future. Very satisfied customer, Bernard J Covernale More
by bcovernale
Employees Worked With
Stephen Payne
September 25, 2013
Matt Mitchell was awesome! He really helped us out and made us feel comfortable & not pressured. Would definitely recommend Matt as your salesperson! Young go getter and motivated to do the right thing! made us feel comfortable & not pressured. Would definitely recommend Matt as your salesperson! Young go getter and motivated to do the right thing! More
by caputo123
Employees Worked With
zzMike zzOgaz, zzMatt zzMitchell
September 24, 2013
My husband and I had a pleasant experience buying our 16 year old daughter her first car. I will definitely recommend this dealership to everyone. (Oh--and Elvis was great entertainment! LOL!!) year old daughter her first car. I will definitely recommend this dealership to everyone. (Oh--and Elvis was great entertainment! LOL!!) More
by CheermomNHS
Employees Worked With
zzTreon zzSimmons
September 24, 2013
had a wonderful experience I have already referred someone to Eric Gomez hopefully she uses him. I would for sure go back and buy another car Tory someone to Eric Gomez hopefully she uses him. I would for sure go back and buy another car Tory More
by tory21
Employees Worked With
eric gomez, zzEric zzGomez
September 23, 2013
Daniel is very friendly and accommodating to his customers. He was not pushy and attempted to get me the best deal that he could, and so I bought the car and am very satisfied. I had reservations customers. He was not pushy and attempted to get me the best deal that he could, and so I bought the car and am very satisfied. I had reservations about trading in my Honda for a Hyundai, but Daniel allayed my fears and shared that both he and his wife are satisfied owners. I have been telling my friends about Ron Carter thanks to the Daniel's tremendous salemanship. Kim Alvarado More
by ksalvara
Employees Worked With
zzDaniel zzSchatte
September 23, 2013
MY FATHER AND ME BOUGHT A CAR WAS AMAZING SERVICE AND GORGEOUS FACILITY. DEFINITELY I WILL RECOMMEND RON CARTER TO MY FRIEND AND FAMILY. SEE YOU SOON TO BUY A NEW CAR FOR ANOTHER MEMBER IN MY FAMILY. GORGEOUS FACILITY. DEFINITELY I WILL RECOMMEND RON CARTER TO MY FRIEND AND FAMILY. SEE YOU SOON TO BUY A NEW CAR FOR ANOTHER MEMBER IN MY FAMILY. More
by jennleon8
Employees Worked With
zzJohnny zzGomez
