Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,190 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,190 reviews
December 31, 2013
From the moment my wife and I drove onto the dealership we felt very welcomed. We were greeted by Mr. John Hewitt who then appointed Mr. Mueen Shurafa as our salesman. We test drove a Sonata and were very we felt very welcomed. We were greeted by Mr. John Hewitt who then appointed Mr. Mueen Shurafa as our salesman. We test drove a Sonata and were very pleased with the vehicle. Mr. Surafa was very informative and very knowledgeable and answered all of our questions. More
by armandosm
December 31, 2013
This was my first car purchase in seven years. The process was still too long but not as long as I remember. Still, it was made nicer thanks to the great service from Rudi and Gary. They were patient process was still too long but not as long as I remember. Still, it was made nicer thanks to the great service from Rudi and Gary. They were patient despite the place hopping busy at the end of the year. They answered all our questions, some even in German (Rudy's fluent), allowing me to practice my rusty German. To the end they were attentive, moving my belongings, including the toddler seat, from the trade-in to the other car while I signed the loan paperwork. i bought the Sante Fe at the price point I wanted and am eager to drive it. More
by mkohlman
Employees Worked With
zzGary zzCrow, zzRudi zzGarcia
December 31, 2013
My husband and i have purchased many vehicles but we have never received the great customer service like we received here. James didn't act like a salesman, he treated us like we were friends who wanted to m never received the great customer service like we received here. James didn't act like a salesman, he treated us like we were friends who wanted to make sure we got what was best for us. I suggest you clone him and put him at every Hyundai dealership so everyone can enjoy him we did :) More
by 1blaxicanbeauty
Employees Worked With
zzJames zzTeng, Stephen Payne
December 31, 2013
The sales people were extremly nice and worked well with us to get the monthly payments where I wanted them to be. The manager was also very nice and helped out when we were ready to leave. It was a overall us to get the monthly payments where I wanted them to be. The manager was also very nice and helped out when we were ready to leave. It was a overall a very good experience. More
by Cdivine
Employees Worked With
zzEric zzGomez
December 31, 2013
Muy bien trabajo pot estos muchachos. Me consiguieron lo que buscava sin problemas. Definitivamente in grupo estelar de empiezo a el fin. Con certeza me ayudaron a lo maximo que buscava sin problemas. Definitivamente in grupo estelar de empiezo a el fin. Con certeza me ayudaron a lo maximo More
by SaldelMundo
Employees Worked With
zzRalph zzMendoza, zzDaniel zzSchatte
December 31, 2013
Our experience at Clear Lake Hyundai was very good. Ralph Mendoza contacted us by phone and invited us over, we had been looking for a car for two days. We were very pleased with the help and service w Ralph Mendoza contacted us by phone and invited us over, we had been looking for a car for two days. We were very pleased with the help and service we received during our visit with Ralph and all other employees we came in to contact with. More
by Ebarrier
Employees Worked With
zzRalph zzMendoza
December 31, 2013
We had a great experience at this dealership! My husband and I have been trying to get rid of a gas guzzler and get into something more economical and practical for our family and they made it happen! Eric and I have been trying to get rid of a gas guzzler and get into something more economical and practical for our family and they made it happen! Eric Gomez at Ron Carter Hyundai is the one to go to, he worked hard to get us into what we really needed/wanted/could afford and we thank him for going above and beyond for us! More
by hsepulveda
Employees Worked With
zzEric zzGomez
December 31, 2013
Had a pleasant experience buying from these guys. They were slammed but did not forget about me, quick and to the point. Got me exactly what I wanted for the price I wanted. Maybe an equus will be my next were slammed but did not forget about me, quick and to the point. Got me exactly what I wanted for the price I wanted. Maybe an equus will be my next purchase and it will be definitely from here. More
by cliving
Employees Worked With
zzRalph zzMendoza, zzDaniel zzSchatte
December 31, 2013
I went to the dealership not sure that I would be able to afford the car I wanted. The dealer worked with me to get the monthly payments down to something I could afford and i got a interest rate that was be afford the car I wanted. The dealer worked with me to get the monthly payments down to something I could afford and i got a interest rate that was better than I anticipated qualifying for. The customer service was quick in adjusting the price to meet my needs. Only reason I say price "good not great" is I let myself get talked into additional warranty which raised the price, but that's on me anyway. More
by JaredBivens
Employees Worked With
Stephen Payne
December 31, 2013
I was totally surprised at how smooth things went buying this car! Israel Salazar was easy to work with and very informative. I have no problems recommending this dealership and Israel. I feel like I got this car! Israel Salazar was easy to work with and very informative. I have no problems recommending this dealership and Israel. I feel like I got a great deal and plenty of extras that came standard on the car. All of the people I had contact with at this dealership were friendly and knowledgeable. More
by drichard95
Employees Worked With
zzIsrael zzSalazar
