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Big Star Hyundai
Friendswood, TX
6,194 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,194 reviews
January 05, 2014
The folks at Ron Carter Hyundai exceeded my expectations and had me in a new Sonata with great value on my trade-in. No pressure sales is definitely a positive experience. I would definitely recommend this and had me in a new Sonata with great value on my trade-in. No pressure sales is definitely a positive experience. I would definitely recommend this dealership to my friends and family. More
by Oajayi
Employees Worked With
zzMike zzOgaz, zzJon zzMiller, zzMiles zzWalker
January 05, 2014
Everything was great from the customer service to the finance department. I will recommend this dealership to my family and friends. Thanks to Sosa and Stephen. finance department. I will recommend this dealership to my family and friends. Thanks to Sosa and Stephen. More
by Henry12
Employees Worked With
Henry liceaga, Sosa L., Stephen Payne
January 05, 2014
Daniel Schatte and Ralph Mandoza, helped me select my new Hyundai Santa Fe Sport suv. This was my first experience with a dealer that made buying a car a pleasurable experience. Everyone at the dealership Hyundai Santa Fe Sport suv. This was my first experience with a dealer that made buying a car a pleasurable experience. Everyone at the dealership was very courteous, and Ralph and Daniel let me test drive several suv's before I decided on the selected model. They knew their cars and answered my questions about the suv's I tested plus offered more details about each suv's performance, specifications, and unique features. Unlike other dealers where there sales persons did not know their cars and could not answer specific question about the cars. After making a suv model selection, Daniel made me a very reasonable offer within the price range I expected and I for the first time closed the deal promptly with out any price haggling. Highly recommend this dealership, to anyone looking for a new car, and ask for Daniel and Ralph. More
by raymdtorres
Employees Worked With
zzRalph zzMendoza, zzDaniel zzSchatte
January 05, 2014
I travelled 100 miles one side to buy a new Hyundai Accent. I called twice before leaving to make sure that the vehicle was available (since I was buying during year end with discount on the model I wa Accent. I called twice before leaving to make sure that the vehicle was available (since I was buying during year end with discount on the model I was looking for). When I reached there, the salesman looked extremely disinterested in even talking to me. He told me that they are out of that model but they can arrange one from another dealership. I was relieved but that was the end of it. I had to wait for 30 minutes just to get a test drive on a used vehicle. After the test drive they told me that I would have to compromise on my color choice to which I agreed. Then started the price negotiations. They added ~2200 dollars worth of accessories to which I said no and offered a price. They agreed on the price but said that since the accessories are already there I would have to pay the cost ~1000 dollars if not the markup. The accessories WERE HARDLY WORTH $200 so I told them that I am not willing to pay for the accessories. The salesman went and came back with a different offer which was $1200 more. I was shocked. He said that they made a mistake and the initial price was calculated on base model. I asked how is that possible since from the instance I got here we have been talking about the premium model. He just shrugged and said that since I did not sign the previous invoice they can change the price and gave me some non sense about how in spite of giving my price I wanted to negotiate. (That it was all my mistake and I should have just signed the document without thinking about it and my thinking costed me $1200). I told him that I was not negotiating on the prices but on the useless accessories. He told me that the accessories' price are NON NEGOTIABLE and went in to his manager and got me a price $500 dollars lower (but still $700 dollars) more that the initial price and to my shock the discount was on the accessories (which were NON NEGOTIABLE). After 3 hours I felt cheated and wronged so I just left. I would not recommend this dealership to anyone ever (not even to my enemy). More
by Wanderer_08
January 04, 2014
I was looking to buy Hyundai Elantra GT. When I visited the dealership, the first sales person I met was Tasos Karamitsos. He explained every feature very patiently, answer all the questions I had and offe the dealership, the first sales person I met was Tasos Karamitsos. He explained every feature very patiently, answer all the questions I had and offered test ride. He is very friendly, professional, and knowledgeable who provided excellent customer service. I would definitely recommend Ron Carter Hyundai and Tasos Karamitsos in particular to my friends. More
by ndesai100
Employees Worked With
Tasos Karamitsos
January 04, 2014
The quality of work is impeccable. Ralph and staff were friendly and customer service was great. Ralph did all he could to meet my expectations. friendly and customer service was great. Ralph did all he could to meet my expectations. More
by ldees2003
Employees Worked With
zzRalph zzMendoza
January 04, 2014
Julian Carrillo worked for several days to get me the perfect deal for my new Hyundai. He was very knowledgeable of the cars he was selling. perfect deal for my new Hyundai. He was very knowledgeable of the cars he was selling. More
by jamtx00yahoocom
Employees Worked With
zzJulian zzCarrillo
January 04, 2014
Ron Carter was a big help in getting my first vehicle ever versus going to other dealerships that did not help get me over the hump by purchasing my first vehicle. Thanks to Anthony Merchant helped me o ever versus going to other dealerships that did not help get me over the hump by purchasing my first vehicle. Thanks to Anthony Merchant helped me over and beyond by staying past his usual time of his work day till he got me the vehicle that I wanted. Ron was a huge help and when others say NO Ron Carter will say yes. Appreciate the help Anthony Merchant More
by dgc87
Employees Worked With
zzAnthony zzMerchant
January 04, 2014
When I first got there he quickly came out to me and asked if I needed help and asked if he could put me in a new car with zero down and low payments and he told me he would do the best he could, then h asked if I needed help and asked if he could put me in a new car with zero down and low payments and he told me he would do the best he could, then he went to show me the cars that interested me, once I found the car I liked we went inside and did the paperwork, and finally he put me in the car with zero down and a decent monthly payment. He was very polite and honest. More
by armondoballesteros
Employees Worked With
Stephen Payne
January 04, 2014
Ron Carter and Veronica Hewitt were awesome to work with--- found the exact car I wanted for a great price! Highly recommend them for your next purchase. with--- found the exact car I wanted for a great price! Highly recommend them for your next purchase. More
by Cwooldridge18
Employees Worked With
Veronica Hewitt , zzVeronica zzHewitt
