Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,899 Reviews
We are Big Star Hyundai. You might expect a car company’s top priority to be cars, but not at Big Star Hyundai. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,899 reviews
January 23, 2026
Brett my salesman was very friendly and helpful, He was knowledgeable about the car and professional in his method of sales. After choosing my vehicle, I proceeded to Finance where Jimmy handled the proces knowledgeable about the car and professional in his method of sales. After choosing my vehicle, I proceeded to Finance where Jimmy handled the process of completing the necessary documents. Throughout the entire process Christian, the General Manager was very attentive and easy to work with. I felt valued as a customer and enjoyed the friendly atmosphere. More
by Masiekierski
January 23, 2026
Upon entering the dealership, I was met by Brett Muller who patiently showed me the Tucsons in inventory. He was knowledgeable and professional. After choosing my vehicle I met with Jimmy Kirby in Finance. who patiently showed me the Tucsons in inventory. He was knowledgeable and professional. After choosing my vehicle I met with Jimmy Kirby in Finance. We completed the documents required in a timely manner. He was thorough and kind throughout the process. Throughout the entire transaction Christian Karamitsos oversaw the transaction to be sure my needs were met and questions answered. More
by Masiekierski
Verified CustomerEmployees Worked With
Brett Mullet was the salesman, Jimmy Kirby - Finance and Christian K - General Manager
January 22, 2026
The atmosphere at Big Star is amazing. The people here are friendly and professional. My sales person, Rose Rodriguez is outstanding! The people here are friendly and professional. My sales person, Rose Rodriguez is outstanding! More
by colburndale
Employees Worked With
January 22, 2026
The sales people are nice and the finance manager is helpful. The only problem I have is they have a lot of click bate to get you in, then comes the bate and switch. Whatever number you planned on spe helpful. The only problem I have is they have a lot of click bate to get you in, then comes the bate and switch. Whatever number you planned on spending, add about another 150. I'm not mad at them, all dealerships do the same thing. Just be ready. More
by michael_bordelon1
Employees Worked With
Vicient Ram, Mo Shurafa, Brandon Sandoval
January 20, 2026
Tim was amazing ! Showed us several different versions of the vehicle not pushy at all! Showed us several different versions of the vehicle not pushy at all! More
by jerrywm
January 19, 2026
Bryan was very knowledgeable and answered all of my questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, Bryan! More
by Adrisolis347
January 19, 2026
I'm from upstate New York and was in Texas for almost four months for work. I'm so glad that I came to Big star hyundai and took the time to drive to Friendswood Texas to look and then purchase a new veh four months for work. I'm so glad that I came to Big star hyundai and took the time to drive to Friendswood Texas to look and then purchase a new vehicle well worth the drive. I don't remember the young salesman's name. Just his last name Ram. The younger brother of the two Ram brothers that work there. This young man was great. Not pushy. Very helpful. I had a company rental at the time and after the purchase he set up a few things on my car. My phone and other GPS stuff. He also took me to enterprise to return my rental. This dealership made buying a vehicle out of state so easy. The sales manager was great. Very nice Man. The sales manager made me very happy with this purchase and dealing with Big star. This was my best vehicle buying experience every thanks to the people at this dealership. Yes I love my new vehicle and the deal I made but extremely happy with the sales manager especially at this dealership. I just want to truly thank the sales manager. Even back in New York I'll never forget how good this dealership was with me. Thank you so much for your professionalism and friendly service. Very easy and timely deal. I can't express enough how happy I am with big star. Thanks again. More
by Graysmatthew
January 16, 2026
Nick Ram and this dealership was awesome! Friendly, fast and easy! Great atmosphere and everyone was very nice! Friendly, fast and easy! Great atmosphere and everyone was very nice! More
by odom_heather19
