Big Star Hyundai

This was probably one of the best car buying experiences that I have ever had. The people were very honest and friendly. I feel like I got a great deal. I plan to recommend them to my family and friends. Gr that I have ever had. The people were very honest and friendly. I feel like I got a great deal. I plan to recommend them to my family and friends. Great Job James and Christian More

Great place to buy a car, Israel Salazar is THE MAN when it came to getting me in the car I wanted, two weeks later on a Friday night I needed some work done on my car. The service team said it was a seriou it came to getting me in the car I wanted, two weeks later on a Friday night I needed some work done on my car. The service team said it was a serious problem and bring it in on Saturday even though all of the slots were full, and said they would work it in and low and behold 2 hours after I dropped it off I got a call saying it was fixed, as I work a lot and needed it Monday for work I was extremely satisfied on the speed at which my car was returned to me plus a free wash and vacuum! The warmth of this dealership was amazing free water whenever you needed it free food if you wanted it. I was greeted at my car Israel said which do you like? I said that one and he went and got the keys, he was eager to make the sale but was even more eager to show me the respect I feel I deserved. It really is a good place all the way around! More

I was pleased with the way that the sales team honored their commitment to beat their competitors pricing and the effort that they put in to meet my vehicle needs. their commitment to beat their competitors pricing and the effort that they put in to meet my vehicle needs. More

My husband and I researched and test drove many different cars before landing at Ron Carter Clear Lake. From the moment we arrived, we were warmly greeted by Jarred Howard who immediately helped us get into cars before landing at Ron Carter Clear Lake. From the moment we arrived, we were warmly greeted by Jarred Howard who immediately helped us get into the car we would ultimately buy! Jarred introduced us to Veronica Hewitt who was a joy to work with as well. Their combined knowledge and willingness to get us the best deal on the car we wanted, proved very helpful throughout our whole purchasing experience! Their service was professional, their demeanor was always welcoming and their ability to get us what we wanted, at the price we wanted, was unbelievable. We drove away happy customers in a 2014 Sonata Limited and still had money in our pockets because of the great price they got us. We came all the way from Beaumont, and we'd do it again in a heartbeat, because of the amazing customer service we received at Ron Carter! You cannot go wrong by choosing Ron Carter as your dealership! Definitely ask for Jarred and Veronica when you go! More

Ron Carter Hyundai delivered! They found the 2013 Ron Carter Hyundai delivered! They found the 2013 Electra GT, with all the packages, for me even though they went the distance of 250 miles. Ron Carter Hyundai delivered! They found the 2013 Electra GT, with all the packages, for me even though they went the distance of 250 miles. More

I received a mailer from Ron Carter with an estimated value on my old car and was invited to come to the dealer. This was my first visit. Tasos Karamitsos met me in the lobby and immediately made me re value on my old car and was invited to come to the dealer. This was my first visit. Tasos Karamitsos met me in the lobby and immediately made me relaxed. I told him I wanted the deal I had read about on line for a new 2013 Elantra. He was willing to negotiate a great price with me and the sales team to get me the model and the monthly payments I wanted.I was further impressed with finance manager Ralph Mendoza who gave me a really low interest rate. I had a very positive buying experience and with with my Elantra that got 38mpg on its first tank of gas. AL, Texas City. More

I did a lot of research online before arriving at Ron Carter, but I was still undecided on exactly what I wanted to get. Miles Walker spent a lot of time with me test driving and comparing several model Carter, but I was still undecided on exactly what I wanted to get. Miles Walker spent a lot of time with me test driving and comparing several models. He answered all my questions and went over all the different options to help me arrive at a decision that was going to be best for me. In the end I settled on a 2014 Sonata Limited. Richard Deemer was great in going over all the financial details. I am happy with my purchase and experience and would recommend them to my family and friends. More

I purchased my first car from Ron Carter Clear Lake. Moe Shurafa is there for the costumer. They helped me get my car at the right price and took care of everything. Shurafa is there for the costumer. They helped me get my car at the right price and took care of everything. More

I decided to visit Ron Carter Hyundai to consider purchasing a new 2013/2014 Hyundai Veloster turbo. Online, the cars are listed for 18k, so I had confidence in Ron Carter to find me the car I wanted purchasing a new 2013/2014 Hyundai Veloster turbo. Online, the cars are listed for 18k, so I had confidence in Ron Carter to find me the car I wanted at a decent price. I filled out an online request to value my trade on the Ron Carter website. I currently drive a 2009 Dodge Ram 1500 4x4 Laramie with all the bells and whistles. The black book trade in value shown on the Ron carter website valued my trade at 22-24k, which is just under fair market value compared to KBB.com and NADAGuides.com. I decided to give it a try anyways since my vehicle is in immaculate condition, and the website listed to give well over black book value on trades. Vanessa contacted my from the online sales department after filling out the form, and asked me to come test drive a new Veloster that same day. She informed me that I would get a $25 shell gas card for making a visit to the dealership and test driving a new car "no questions asked". I visited the dealership that afternoon, and asked for Vanessa by name. They referred me to Sosa, who I had talked to earlier in the day to describe what vehicle I was looking for. Sosa greeted me that afternoon by asking what I was looking for. It took over 20 minutes for him to find the vehicle and put gas in it, even though he told me earlier on the phone that he would have the vehicle ready for an appointment at 5:45. I was slightly annoyed, but I went for a test drive and fell in love with the car. The vehicle was a great blend of all my requirements (cheap, fast, great MPG, and large enough to fit my drum set). I told Sosa that I liked the car, and I was ready to talk finances. He took my keys so that him and the service manager could look over my truck. After 30 minutes of sitting unattended, Sosa came back with some numbers to offer me. He wanted to sell me the car for list price (over 23k), added on another 2300 for mandatory dealer add-ons that I didn't ask to be added to the vehicle, and Ron Carter only valued my trade at 17k. I told him that I would only consider buying the Veloster if they gave me the advertised price, and only if they gave me fair market trade in value for my vehicle. They refused, so I left the dealership. I felt very disrespected when I told them what the fair market value of my truck was, and they asked if anyone had appraised my vehicle "in person". They acted like my Dodge ram was in poor condition, but my Dodge is in immaculate shape. I had my Truck appraised by a different dealership the very next day for 24,000. Ron Carter never once offered the Shell gas card for my test drive, and I didn't push the issue. I tried to call Vanessa the next day to find out what i needed to do in order to receive my Shell gas card, but have gotten no response from the dealership. I would strongly recommend buying your new Hyundai car elsewhere. More

The staff and facility were very nice, Neither Daniel Schatte or Ralph Mendoza, the wo main salesmen I dealt with, were not pushy or pressuring. They were really informative and helpful. Good about break Schatte or Ralph Mendoza, the wo main salesmen I dealt with, were not pushy or pressuring. They were really informative and helpful. Good about breaking down the price in a way that is easily understood. More