Big Star Hyundai

When I first arrive, Anthony Merchant came and gave my family and I a great welcoming, made us feel comfortable and help us find the vehicle that was best for us. Once we found the vehicle Jim Holsen, a r family and I a great welcoming, made us feel comfortable and help us find the vehicle that was best for us. Once we found the vehicle Jim Holsen, a really great guy help us get situated with with the car, which was a beautiful century white brand new 2014 Hyundai Veloster, he and Scott Sanders helps get us into a budget that fit our family. They gave us a real great deal on the car. I promise you all the best deals and sales are at Ron Carter Hyundai. And finally good guy Tony Gomez help us with the finishing touches of our paper work for the car. Everything was great, fast, and fantastic. We were on our way home with a new car and couldn't even believe it. This is definitely the dealership to go to 10 out of 10 all the time. A Big Thank you To The Ron Carter Family! More

Great car buying experience Being my first car buying experience, it was a little overwhelming going to several dealerships and feeling like I was being pressured into buying th Being my first car buying experience, it was a little overwhelming going to several dealerships and feeling like I was being pressured into buying their product, however at Ron Carter Hyundai it was a whole different experience. The sales team work with me to find me the right car and at the right price. They offer me a great deal and without wasting too much time. The atmosphere was super friendly and fun. I would definitely recommend this dealership to my friends and family. More

Tasos and his son we're so awesome, I was just looking and was able to get me a 2014 Cadillac ATS used with 4,000 miles. They give the customers food all day, and Saturdays have lunch. You get to looking and was able to get me a 2014 Cadillac ATS used with 4,000 miles. They give the customers food all day, and Saturdays have lunch. You get to get in the money machine when you buy a car. And they have awesome deals. More

My First "Brand New" Car I had always bought pre-owned vehicles due to the set pricing and ease of purchasing, but the guys at Ron Carter Hyundai really impressed me with the I had always bought pre-owned vehicles due to the set pricing and ease of purchasing, but the guys at Ron Carter Hyundai really impressed me with the way they were able to suit the pricing and benefits to my budget/preference for this brand new vehicle. I definitely plan on buying my next Hyundai from Miles and the Ron Carter guys. Now I have the benefit of resting at ease for buying a new and not used vehicle, knowing that I won't have any mechanical issues due to previous owner abuse. The biggest benefit is the interest rate they were able to give me, they fought to get me the best rate, down payment, and rebates; not to mention I won $36 dollars in the cash booth, received $325 in gift cards, and 2 full tanks of gas! You guys made my day, and really set me on track to credit improvement. Thanks again Miles and Ron Carter Hyundai! John Dixon & Jessica Simon. 2014 Hyundai Sonata GLS More

We purchase a 2014 Hyundai Sonata on 03/28/2014 and Thank you all at Ron Carter for making this happen .I had the best time everyone was so nice and helpful. I would recommend this dealership to all I know. you all at Ron Carter for making this happen .I had the best time everyone was so nice and helpful. I would recommend this dealership to all I know. From the moment we walk in I had a very good feeling about this dealership, and I was right. We both left with big smiles on our faces, Thanks again Ron Cater Team. More

Everybody was very hospitable. My sales person worked very hard at every request I had. We are on a strict budget and he did his very best to help us. Thank you guys at Ron Carter! very hard at every request I had. We are on a strict budget and he did his very best to help us. Thank you guys at Ron Carter! More

Broken Promises We live about 50 miles away and tried to do as much research as we could before we visited this dealership. I called several times and was told I wou We live about 50 miles away and tried to do as much research as we could before we visited this dealership. I called several times and was told I would get a call back but did not. Then I called on Monday, March 31 and talked with Nicole Rose about the Elantra SE. She said we would be eligible for $5750 in rebates and discounts. When asked if there were any dealer add-ons or additional costs, she said that the only additional costs were tax of 6.25% and about $400 in document/title fees. The MSRP is listed on the website as is an e-price. Be aware that e-price only applies if you are eligible for ALL the rebates which very few people are. However, I clarified that with her and was told the ones I would be eligible for were $5750. Also be aware the MSRP does not include dealer add-ons. I told her we had a long way to drive and did not want to come over there and be told there were additional charges I was not aware of. She indicated there would not be. So, I grabbed my husband and we drove across Houston to the dealership. We had a nice salesman who said he would try to get the best price he could for us. I told him what we had been told and that was what we would pay. THEN...the lie began. Apparently, this dealership adds about $3000 worth of extra add-ons to all their cars. We told them we were told the price would be the MSRP and TTL. He brought out Phillip Lam, a manager, who said, first of all that two of the rebates we were told we were eligible for were an either/or situation and we couldn't use both (they were both $750). Then he said he could not take off the add-ons and the cost of the car went up $3750 right away over the price we had been told it would be. He was willing to take off the $750 but not the cost of the add-ons. We argued and told him that was not fair and he said "Read the fine print. It says on the website accessories are not included". He argued that the dealership was "transparent" and "open" which is so far from the truth. We pointed out that we talked to his Internet Manager and she said there were no additional costs and add-ons. The website, as well, does not mention these add-ons or explain what is added to the cars. We feel like this omission is on purpose to get buyers in the door and to then increase the price significantly. We will not ever go to this dealership again because we feel like they did not honor the promises we were given. We had an email from Nicole which we brought as proof and that did not matter. More

Best Car Buying Experience I purchased a brand new 2014 Hyundai Tuscon from Ron Carter Clear Lake on Monday, March 31, 2014. I would like to say thank you to Bryan Bittick, ou I purchased a brand new 2014 Hyundai Tuscon from Ron Carter Clear Lake on Monday, March 31, 2014. I would like to say thank you to Bryan Bittick, our sales person, and the whole Hyundai team that took care of me. I have to say, it was, by far, the best and most fun car buying experience I've ever had.... and I have purchased many cars over the past 20 years. I had visited a different dealership earlier in the day, and Ron Carter offered me $3,000 more for my trade AND beat the other dealership's price by nearly $5,000. Bryan was great at helping negotiate our terms.... SO, THANK YOU BRYAN!! Everyone knows that buying a car is not always the speediest of processes, however, we arrived at Ron Carter around 6:00 pm and I had a new car by 9:00 pm. To make the experience more pleasant, they provided great hospitality, offering us soft drinks, water, and/or coffee, and they even had hot dogs, popcorn, and other snacks if we were hungry! To sweeten the deal even more, I got a chance to get into the "CASH CAGE" and catch money as it flew around. I got $40!! I also received a $300 gift card to Wal-Mart (I got to choose from 3 major retail stores). The dealership's main manager came out and introduced himself to us and shook our hands, thanking us for doing business with them. I really felt they went above and beyond to make sure we were taken care of and I would HIGHLY recommend them to anyone needing to buy a vehicle! By the way...if you refer someone and they buy a car, the dealership will make your car payment for you for the month!! Not your every day average dealership!! Thanks again! More

Excelent Service I would definitely recommend Ron Carter Hyundai to anyone in the market for a new car! Both Paul and Mike went out of their way to help us get the pe I would definitely recommend Ron Carter Hyundai to anyone in the market for a new car! Both Paul and Mike went out of their way to help us get the perfect car. We love our 2014 Veloster r-spec!! More

Stephen Payne made buying my new Elantra very easy. He explained everything to me so that I understood the buying process and as a result, I was able to purchase my vehicle the same day I came to look at explained everything to me so that I understood the buying process and as a result, I was able to purchase my vehicle the same day I came to look at it and test drive it. I would recommend him to anyone looking to buy a new Hyundai! More