Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,212 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,212 reviews
May 18, 2014
excellent...we are so happy we are so happy...John Russ the sale person was so helpful in helping us find what we wanted. he was so nice and understanding and have good custo we are so happy...John Russ the sale person was so helpful in helping us find what we wanted. he was so nice and understanding and have good customer services...yes I will recommend him to my friend and family. More
by vasquez67
Employees Worked With
john russ
May 18, 2014
Positive experience. I bought a 2014 Hyundai Tuscon from Ron Carter. It was a positive experience. My sales representative was Jarred H. He explained every step of the I bought a 2014 Hyundai Tuscon from Ron Carter. It was a positive experience. My sales representative was Jarred H. He explained every step of the process and answered all my questions. The answer was never "no." These people know how to create loyal repeat customers. More
by WilliamMalpass
Employees Worked With
zzMike zzOgaz, zzJarred zzHoward
May 18, 2014
Ron Carter Hyundai Clear Lake I was at Ron Carter Hyundai on 5-17-2014,and it was a Great experience!!!! They greet you as soon as you step out of your car to direct you in the ri I was at Ron Carter Hyundai on 5-17-2014,and it was a Great experience!!!! They greet you as soon as you step out of your car to direct you in the right direction. I was there to see David Waters and he was ready to see me and he gave me great service. He was very good at finding the right car I wanted with all the things I wanted in a car including the price! He was very professional and honest. My biggest thing was the price I could afford and he worked very hard to get it. I drove away away in a 2014 Hyundai Accent with all I was looking for in a car and including the car, but the best of all at the budget I could live with!!!!!! David Waters is a Great Salesman and I will recommend him and RON Carter Hyundai Clear Lake to anyone looking for a car. Awesome job!!!!! Thanks, Debra Castillo More
by debracastillo95
Employees Worked With
zzDavid zzWaters
May 18, 2014
Super Service and Value I would definitely recommend to ask for Israel Salazar when searching for a vehicle from Ron Carter. Israel went above and beyond as he returned all p I would definitely recommend to ask for Israel Salazar when searching for a vehicle from Ron Carter. Israel went above and beyond as he returned all phone calls, answered emails and texts to make certain i was a satisfied client and not just a customer. Israel definitely represents excellent customer service and represents Ron Carter Hyundai with superb integrity and awesome professionalism. Thanks Israel for completely satisfying our new vehicle needs! More
by kjk78
Employees Worked With
Frank Luna, zzIsrael zzSalazar
May 17, 2014
Great selection Pleasantly, helpful and great customer service. Stephen Payne helped us make a great choice within our budget. Definitely recommended for anyone who i Pleasantly, helpful and great customer service. Stephen Payne helped us make a great choice within our budget. Definitely recommended for anyone who is looking to buy a first car or their last. More
by Cinallison
Employees Worked With
Stephen Payne
May 16, 2014
Great Dealership We worked with John Russ and David Waters to trade in both of our Hyundai Sonata's for Hyundai Tuscon's. We weren't sure if we would be able to trade We worked with John Russ and David Waters to trade in both of our Hyundai Sonata's for Hyundai Tuscon's. We weren't sure if we would be able to trade both because of how much my husband still owed on his. However, David and John hustled and made it happen to our benefit. They worked with us to make it a great deal for my husband and I. No other dealership would have given us the deal that Ron Carter did. That's why we have purchased (4) Hyundai's from them. We would highly recommend this dealership! More
by mcknightmike
Employees Worked With
John Russ, zzDavid zzWaters
May 16, 2014
AMAZING! I had an amazing experience with this dealership! Right when I pulled in i walked towards the car I have been looking at. Alexis came over and started I had an amazing experience with this dealership! Right when I pulled in i walked towards the car I have been looking at. Alexis came over and started asking me questions and what I wanted to do with my car and talked about how he loves fast cars. We took the car on a test drive and it was exactly how I imagined, smooth and steady and had the get up and go, that I could handle. The whole test drive there wasn't a moment of silence, he kept asking how I liked the car and talked about other cars. Then after all I had to wait until my fiancé got off work, they let me take the car home for 4 hours until he got off and we came back up there. Scott was the manager Alexis was dealing with and he was sweet, he genuinely cared for our business and said he will do the best he can. Just overall it was AWESOME! The finance manager, Kerry i believe, was a sweetheart and couldn't make us stop laughing! Y'all have a great team and great warranties! More
by hhoward05661
Employees Worked With
zzScott zzSanders, zzAlexis zzCamarillo
May 15, 2014
Great Sales Service Abel Hernandez did a great job assisting us in the purchase of our new car! He was very patient and made this experience very smooth for us. He work Abel Hernandez did a great job assisting us in the purchase of our new car! He was very patient and made this experience very smooth for us. He worked with the finance department to give us the best deal and a monthly payment we could work with. We had our 8 year old son with us and the dealership offered activities, plenty to eat and drink to keep him busy while we could focus on what we were there for! I would recommend the dealership to my friends and family. I am really enjoying and LOVE my new Santa Fe Sport!! More
by patricia32
Employees Worked With
Abel Hernandez
May 15, 2014
Bought Hyundai Santa Fe 2014 Salesman Stephen Payne did an amazing job in helping us choose the right car that we bought! He was very patient in giving details of the product and Salesman Stephen Payne did an amazing job in helping us choose the right car that we bought! He was very patient in giving details of the product and the transaction. More
by lda2528
Employees Worked With
Stephen Payne
May 14, 2014
Awesome sales service Anthony Merchant does a wonderful job, He is very patient and he listened to all my needs. This is my third purchase from Ron Carter. It is the best Anthony Merchant does a wonderful job, He is very patient and he listened to all my needs. This is my third purchase from Ron Carter. It is the best experience ever. More
by tmoham
Employees Worked With
Anthony Merchant, zzAnthony zzMerchant
