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Big Star Hyundai
Friendswood, TX
6,662 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,662 reviews
September 10, 2014
Great Experience This lot has a ton of cars to choose from with many great colors. Willing to make a deal and Jarred Howard was very helpful. This lot has a ton of cars to choose from with many great colors. Willing to make a deal and Jarred Howard was very helpful. More
by nsheen
Employees Worked With
zzJarred zzHoward
September 10, 2014
New car sales I was really looking into getting a hyundai vehicle until I drove one the sales people are very friendly I would recommend if your looking for a nice I was really looking into getting a hyundai vehicle until I drove one the sales people are very friendly I would recommend if your looking for a nice car and good people to help you with your purchase visit them More
by Noble21
Employees Worked With
kilan anderson
September 10, 2014
Great price Ron Carter Hyundai had the lowest price and gave the highest trade in value. You definitely should talk to them to buy a new car. Ron Carter Hyundai had the lowest price and gave the highest trade in value. You definitely should talk to them to buy a new car. More
by Buchhtn
Employees Worked With
zzEric zzGomez
September 10, 2014
We love our Sonata Hybrid! We walked in the door to learn more about the Sonata. Israel Salazar immediately came over and helped us find what we were looking for. He was patient We walked in the door to learn more about the Sonata. Israel Salazar immediately came over and helped us find what we were looking for. He was patient with us as we made decisions, and very informative and willing to show us any car we wanted to see. Next thing you know we're driving home in our new red Sonata Hybrid! I would definitely recommend Israel when you go car shopping. More
by gabeg76
Employees Worked With
zzIsrael zzSalazar
September 09, 2014
dealership with no integrity The reason we came to this dealership was the very attractive deal online of the hyundai elantra 2014 being priced for only 10-11K. I emailed somebody The reason we came to this dealership was the very attractive deal online of the hyundai elantra 2014 being priced for only 10-11K. I emailed somebody online and she said that it was available for test drive, did NOT mention the ridiculous incentives that you needed to qualify in order to get that price. (which by the way NOBODY would be even eligible for all those incentives - first time buyer, 2nd time buyer, retired, active military). Also, it stated online that they would give you $500 more for the trade in value of your car offered by autotrader, texas direct, etc etc. So, I wasted my time and went to autotrader.com and printed off their offer on my wonderful accident free low mileage jeep. We went to this dealership. First of all, that online price was of course not real. They gave me this 1 $1k incentive which I don't really know where it went because somehow, my total bill was $28k for a simple sedan. Second, they said that they DO NOT HONOR autotrader quotes because this company have not actually seen the trade in car. That was NOT the advertisement they said online. That should have warned me already to stop this buying process but we went on. Then because I was buying the car, the salesman, Jon let me sign a paper stating which gift card I wanted. It was a $300 gift card incentive between BEST BUY and Walmart. We chose Walmart, and he kept reiterating that I would only get the gift card if I give them all perfect ratings on the survey. Its been about 2 months now and I did not receive a gift card. So I had to follow up. I did the survey, and reluctantly gave a prefect score. I emailed him and he calls my husband back saying that I still need to do 3 more reviews and have it printed out, and it should be good reviews. And then, go to the store to get my gift card. When we bought that car, he did not mention anything about completing 3 more spectacular reviews. He is now saying that it was in the fine print. Of course it is. And that he never told me that the card was a prize for doing a good survey, but because of the good reviews. I do not appreciate the feeling of being blackmailed just to give their store an awesome review. SO, BEWARE OF ALL THESE GOOD REVIEWS HERE! They are all paid gift cards! This store has NO INTEGRITY whatsoever. A few years ago, we bought a hyundai santa fe in this dealership and back then, their staff was more honest. We referred family and friends to go buy hyundais from here too. Needless to say, we are not coming back to this dealership. STAY AWAY from here people!!! More
by rache_
Employees Worked With
.
September 09, 2014
Best Experience My husband and I were very pleased to have worked with David Garcia. He was very friendly and attentive, worked hard to meet our needs. Would definite My husband and I were very pleased to have worked with David Garcia. He was very friendly and attentive, worked hard to meet our needs. Would definitely come back to this dealership and look for him again. I would recommend this dealership and Mr. Garcia to my friends and family! More
by sieger08
Employees Worked With
David Garcia
September 09, 2014
2014 Genesis Coupe Went in with a couple of quotes from other dealerships and Ron Carter beat the best one! Excellent customer service and the vehicle is EXACTLY what I Went in with a couple of quotes from other dealerships and Ron Carter beat the best one! Excellent customer service and the vehicle is EXACTLY what I wanted.! I bought a 2014 Genesis Coupe 2.0T Premium. These guys would not let me leave without the car at MY price. EXCELLENT. More
by philip.milligan.7
Employees Worked With
Jake Blackledge
September 09, 2014
Great service before and after the sale Robert was great to work with. He wasn't high pressure. He allowed my wife and I to think about our decision and helped clear up any questions or co Robert was great to work with. He wasn't high pressure. He allowed my wife and I to think about our decision and helped clear up any questions or concerns. This is why this is the second car we have bought from from Ron Carter in the last two years. -Steven A. More
by ScubaSteven60
Employees Worked With
Robert Zamora
September 08, 2014
Awesome Experience Lupe Pena was a great salesman, he was friendly and pleasant to buy from. I gave them specifics of what I was looking for, what my budget was and he Lupe Pena was a great salesman, he was friendly and pleasant to buy from. I gave them specifics of what I was looking for, what my budget was and he met all my requirements. I was even qualified for several rebates! He was great!! More
by CCarroll60
Employees Worked With
Lupe Pena
September 08, 2014
Great Customer Service This is the first time I have come across a sales manager who really does care about his customers. David Waters did everything in his power and more This is the first time I have come across a sales manager who really does care about his customers. David Waters did everything in his power and more to help my family get the car we wanted. I am happy we chose to give our business to this dealership. More
by jnishinaka
Employees Worked With
A. Guerra , zzDavid zzWaters
