Big Star Hyundai

Nothign but the best I love Ron Carter, they are nice and helpful in every way!!! From sales all the way to finance I had a great team on my side. Thanks again Ron Carter! I love Ron Carter, they are nice and helpful in every way!!! From sales all the way to finance I had a great team on my side. Thanks again Ron Carter!!!! More

Great Customer Service Purchased a 2014 Hyundai Accent in September .. LOVE my new car...Great Customer Service Very nice staff at Ron Carter*****Best of all they pay refer Purchased a 2014 Hyundai Accent in September .. LOVE my new car...Great Customer Service Very nice staff at Ron Carter*****Best of all they pay referrals! More

Great purchase Ron Carter Hyundai had the exact car I was looking for and at a great deal. They also had a very friendly staff. The purchase went very smoothly. Ron Carter Hyundai had the exact car I was looking for and at a great deal. They also had a very friendly staff. The purchase went very smoothly. More

Great Dealership ,sales persons were all polite and professional. Daniel Schatte did an awesome job working out a deal that would fit my budget. Everything when smoo ,sales persons were all polite and professional. Daniel Schatte did an awesome job working out a deal that would fit my budget. Everything when smooth with no problems. Daniel had to leave before everything was done but Israel Salazar came in and finished the deal. More

Great customer service Went to Ron Carter simply to browse their selection but to my surprise I left with a brand new Hyundai Elantra. With great pricing and great service I Went to Ron Carter simply to browse their selection but to my surprise I left with a brand new Hyundai Elantra. With great pricing and great service I felt no need to go anywhere else. Israel Salazar was awesome throughout the process and very informative! More

The Worst Experience I called Ron Carter on 10/23/14 at 12:00pm about a 2013 hyundai veloster they had listed on their website for $11,950, the sales lady on the phone con I called Ron Carter on 10/23/14 at 12:00pm about a 2013 hyundai veloster they had listed on their website for $11,950, the sales lady on the phone confirmed the mileage as well as the PRICE of the vehicle. Which she said again was $11,950. About 10 minutes later another sales man named James called me to confirm my appointment to come see the car. I told him I live in Beuamont, which was 3 hours away, but I was very interested in the car, and I had cash in hand to put down on the car. James then CONFIRMED THE PRICE AND MILLAGE of the vehicle once again at $11,950. While I was on the way to the dealership, about and hour and a half away, I noticed the price of the car was changed on their website to $16,957? I called James back and asked him once again to verify the price of the car before i got there. He said he was with another customer and that a different salesman by the name of Steven would call me back in a few minutes with the verified price. An hour and a half went by and I was 10 minutes from the dealer when I got a call from James. He said there was a glitch in the price and that they wouldn't be able to change it. I asked to speak with his manager so I could find out if there was anything they could do since two seperate sales people confirmed the price of $11,950. Their manager Bryce Lindgren answered the phone, I explained to him the situation and he then went on to say he was NOT going to honor the price that was listed on THEIR WEBSITE. He was extremely rude to me when he denied the original price. I then asked to speak with his boss. At first he said his supervisor wasnt in, and that "I could find his number myself online." I told him I was coming to look at the car since I had already drove 3 hours. He then said he would give me a $50 gift card for the trouble of driving all the way to the dealership. When I arrived at the dealer. Bryce Lindgren met me on their showroom floor. I asked him if he could do anything on the price since I was told 2 seperate times of the price of the car at $11,950. He said he WAS NOT changing the price even though it was their mistake, and asked me to leave? At this time a man named Ryan Martin approached me introducedinf himself at Bryce's boss. Which I was informed of earlier that he was not in the office. Ryan Martin proceeded to tell me the he also was NOT going to honor the price as well, but he would look at the cost of the vehicle to maybe make a deal. I then waited for almost 30 minutes, watched him smoke a cigarette outside and then told me he would only take $1000 off the price of $16,957. No where near the original asking price. When I said I wasn't happy with that offer he told me I could leave and that he would not make a deal at all. Stunned of the way I was treated, I asked once again for a business card for a higher supervisor and was told by both Ryan and Bryce that they didn't have business cards and "I could look the numbers up myself." Another salesan was listening to the conversation I was having with Ryan and Bryce and almost immediately handed me a business card with both managers names on it, and a number for a supervisor. I never recieved the gas card for the trip I was promised, and was lied to by multiple team members. I am extremely dissatisfied with my visit to Ron Carter Hyundai. I question the integrity of their sales team and will NOT be visiting this dealership again. Also once I got home I found a 2012 hyundai veloster that they could have recommended but instead to tell me to leave. More

Thank You Ron Carter Our sales man currently left Ron Carter Hyundai, but when he sold us the car he went out of his way to help us out. He was adamant on us being happy a Our sales man currently left Ron Carter Hyundai, but when he sold us the car he went out of his way to help us out. He was adamant on us being happy and wanted the best for our price range. After wheeling and dealing he finally gave us a price that was acceptable to us. This is not the first time we have been to Ron Carter Hyundai. We are used to the excellent customer service in the service department however we did not expect sales to be just as exceptional. We are happy with the vehicle purchased, all thanks to Ron Carter Hyundai. More

Great Service I had taken my vehicle in for service and decided to see what options I had to trade my vehicle in for a new one. The service advisor introduced me to I had taken my vehicle in for service and decided to see what options I had to trade my vehicle in for a new one. The service advisor introduced me to Stephen Payne, who was very professional and made the entire process great. He partnered up with the Sales Manager who assisted us with other questions in regard to the trade-in value for my original vehicle that we had. The entire process did take a little longer than expected, but in the end the service was amazing. I am very happy with the choice I made and am excited to be driving a new vehicle. More

#1 in customer service for a reason In October 2014, my husband and I went to Ron Carter Hyundai to sell our truck and left with a 2014 Hyundai Elantra GT. Billy Salazar spent all the ti In October 2014, my husband and I went to Ron Carter Hyundai to sell our truck and left with a 2014 Hyundai Elantra GT. Billy Salazar spent all the time we needed combing through their inventory, test driving various cars and exploring every incentive available. He never rushed us and never once forced us to make a decision. I feel like Billy truly cared about our needs; he negotiated the best price for our truck (I went to five different dealers and Ron Carter Hyundai beat every one by $2K) and we were given a very fair price on our Elantra. I'm very impressed that Ron Carter shows you their invoice price right next to the MSRP! We did run into some trouble with another salesperson who tried to (let's call it what it is) bully us into buying a car we neither wanted nor could afford. Although Scott (the manager) diffused the situation fine, we would not have closed the deal if it weren't for Billy! Roger was our finance manager and he was very thorough and a pleasure to work with. He didn't even blink when we decided to change our terms last minute- he worked right through! Did I mention they have hot dogs? And cappuccino! The long and short of it is I'm extremely happy with the service and Ron Carter Hyundai, especially Billy Salazar! I will be referring everyone I know! More

JAKE BLACKLEDGE WAS GREAT THE WHOLE STAFF AT RON CARTER WAS EXTREMELY HELPFUL AND NICE. THEY WORKED AROUND MY WORK SCHEDULE AND STAYED LATE FOR ME AND GAVE ME A GREAT DEAL ON THE WHOLE STAFF AT RON CARTER WAS EXTREMELY HELPFUL AND NICE. THEY WORKED AROUND MY WORK SCHEDULE AND STAYED LATE FOR ME AND GAVE ME A GREAT DEAL ON A BRAND NEW GENESIS I HIGHLY RECOMMEND THIS DEALER TO EVERYONE MY WHOLE FAMILY HAS NOW PURCHASED CARS FROM HERE AND WE WONT GO ANYWHERE ELSE. More