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Big Star Hyundai
Friendswood, TX
6,225 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,225 reviews
July 29, 2014
Very Satisfied I love love love my buying experience at Ron Carter Hyundai. This is my 3rd purchase experience with this dealership and I will not buy a vehicle from I love love love my buying experience at Ron Carter Hyundai. This is my 3rd purchase experience with this dealership and I will not buy a vehicle from anywhere else. No matter how busy they were I always felt like the most important customer. My sales rep Tommy Alvarado was absolutely the best. He was very personable and helped me make a smart decision. It was not just about him selling a vehicle but rather making sure that I had what would make me happy. Did I mention that Mike Ogaz is the best finance manager ever. Go see either of these two and you won't regret it. More
by tgainey
Employees Worked With
Thomas Alvarado
July 29, 2014
Excellent The dealer is big that has lots selection. Friendly service and easy to talk to salesman. Finance people also very nice for our payment plan. After t The dealer is big that has lots selection. Friendly service and easy to talk to salesman. Finance people also very nice for our payment plan. After that salesman teach us everything about the car. Happy ending with our buying car experience! More
by sallyle88
Employees Worked With
zzJames zzTeng
July 29, 2014
Superb service, Great communicator, Knowledgeable; Having dealt with several other dealers prior to visiting with Josh Romines, Chris Russell,Christian and Tazas Karamitsos, I was pessimistic, at best, Having dealt with several other dealers prior to visiting with Josh Romines, Chris Russell,Christian and Tazas Karamitsos, I was pessimistic, at best, and sure that this was just another wasted visit and time- until I met Christian. Each of these men were welcoming, reassuring, and comforting that they would be able to be able to not only find us realistic financing options, but that our trade in with a negative equity was not going to prevent me from anyone helping. Each of these men were truly caring, compassionate and reassuring & made us feel like I was #1 and that our best interest was their main concern. As busy as they were, I always felt like part of the family and that they were looking out for ME and MY SON. This is the ONLY place I will ever buy another vehicle from now own. More
by vicki.andon
Employees Worked With
Other Employees :
John Romines, Chris Russell, Tasos Karamitsos
July 29, 2014
Amazing They helped me with everything I told them the road blocks I had faced with other places and they not only helped me through it but supported me the w They helped me with everything I told them the road blocks I had faced with other places and they not only helped me through it but supported me the whole way. More
by misty1311
July 29, 2014
excellent buying experience this buying experience took a little longer than I would have liked but Joshua Romines and Christian Karamitsos both did everything possible to get me this buying experience took a little longer than I would have liked but Joshua Romines and Christian Karamitsos both did everything possible to get me into the car that I wanted More
by suelon4u
July 28, 2014
As car buying goes, a fun process! James Teng, sales person was excellent as was Kerry in finance. Be patient, play the game and you will get a fair price for a great car. The level o James Teng, sales person was excellent as was Kerry in finance. Be patient, play the game and you will get a fair price for a great car. The level of customer service at this dealership is as good as it gets. The volume of cars they have in-stock is unbelievable! They had the exact color, options, etc. I wanted on a Veloster R-Spec Turbo. We came in on a Saturday at about 6:30 pm and the place was absolutely overrun with customers. I have NEVER seen a dealership this busy. We were immediately helped by James Teng. He was knowledgeable and courteous and a pleasure to work with. It took a few times back and forth with the Sales Manager (as with every dealership) but we did get a very fair price both for the car and my trade (got Kelly Blue Book trade-in value). The finance person Kerry, did exactly what the deal said, no funny business. He also did an excellent job of presenting the extended warranty but did NOT use any high pressure sales tactics. Very professional and courteous. I would definitely recommend Ron Carter Hyundai and in particular James Teng. More
by jph1812
Employees Worked With
zzJames zzTeng
July 28, 2014
Excellent salesperson! Reynol Rodriguez - "Ray" was an excellent salesperson! He was not high pressured and worked with us to find the right car for us! We love our new Tu Reynol Rodriguez - "Ray" was an excellent salesperson! He was not high pressured and worked with us to find the right car for us! We love our new Tucson, Hyundai! More
by dschweke
Employees Worked With
Reynol Rodriguez, Mr. Ogaz
July 28, 2014
My thoughts Customer service and atmosphere was great. I love my car and the purchasing experience was pleasant and hassle free. I was even in an accident with Customer service and atmosphere was great. I love my car and the purchasing experience was pleasant and hassle free. I was even in an accident with a loaner car as my new car was getting cleaned and they were GREAT about the entire situation. Byron Williams More
by JaylonW
Employees Worked With
Kerry, Stephen Payne
July 28, 2014
AWESOME Best experience purchasing a car ever. I have purchased numerous cars and this was by far the best experience. No pushy sales or financial staff. Best experience purchasing a car ever. I have purchased numerous cars and this was by far the best experience. No pushy sales or financial staff. More
by stephanie.cribbs.96
Employees Worked With
Cornelius
July 28, 2014
They don't get any better than this. I took my kids car shopping with me this time, Anthony Merchant & the entire Ron Carter staff made this a very easy process (free food, & games was a I took my kids car shopping with me this time, Anthony Merchant & the entire Ron Carter staff made this a very easy process (free food, & games was a welcome distraction for the kids). More
by Scott1977
Employees Worked With
zzAnthony zzMerchant
