Big Star Hyundai

They disconnected something on my camera so now I had to make another appointment to have it checked out. Another day waiting for something they messed up. UGH!!! make another appointment to have it checked out. Another day waiting for something they messed up. UGH!!! More

Bryan demonstrated exceptional professionalism, and the service he provided for me and my vehicle was outstanding. I sincerely appreciate the quality of his work. service he provided for me and my vehicle was outstanding. I sincerely appreciate the quality of his work. More

Great service was courteous and prompt with updates. She kept to the scheduled and was respectful when i said that we just do what was scheduled. Explained the things needed to be done for the car but u She kept to the scheduled and was respectful when i said that we just do what was scheduled. Explained the things needed to be done for the car but understood when i said i dknt have time for the other services. Overall great experience. More

Very professional, on time, diligent, I was pleasantly surprised. This was my first visit and I am vey impressed surprised. This was my first visit and I am vey impressed More

Everything took 2-3 times as long as necessary. Several times errors required redoing paperwork Bad experience all around Several times errors required redoing paperwork Bad experience all around More

Good but make a post some customer would know about discounts: veteran AAA Advantage Care discounts: veteran AAA Advantage Care More

Had car serviced did not go over invoice or discuss upcoming needs all was pay and go for the service upcoming needs all was pay and go for the service More

i never seen this kind of poor pathetic customer service ever in my life, i mean you guys just give me the key of the vehicle and threw me in desert to drive without any information . i have been waiting ever in my life, i mean you guys just give me the key of the vehicle and threw me in desert to drive without any information . i have been waiting on saturday until noon and sales person was keep saying he is busy with other customers what does it mean i am not customer he should have give me proper time and give demo of new vehicle but he never and all i have been going through alone whole weekend second he did not activate my blue link he said on saturday he is busy with other clients so he will activate on monday and still he did not activate third he did not provide me any information about home station level2 charger where can i get it which one i have to get i am asking my friends and they are laughing on me that you have hyundai and asking tesla customers for home stations, very embarassing. he only shared electrifying america for outside dc charge which is not useful for me. fourth he did not tell me 2 years 30 min free sessions for charging for new vehicle. fifth , he did not tell me any thing about hyundai financing app for lease and app for payment. overall he did not guide me anything as you said you will assigned one sales person to help me on overall process except making his commission to sell the car. i am stuck on his response, i called him even in the morning early morning and he was again with client , always he is with client , please assign me someone responsible person so i can work with him and finish all my stuck work related to new vehicle. More

Great experience! They all worked hard to get the best deal in my specific budget. I felt like I had a whole team fighting for me while I say back and drank my Dr. Pep They all worked hard to get the best deal in my specific budget. I felt like I had a whole team fighting for me while I say back and drank my Dr. Pepper! Walked away with my new ride very satisfied! More

The service was excellent with the highest level of customer service and professionalism beyond reproach customer service and professionalism beyond reproach More