
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Service department doesn't respond in a timely manner. Numerous calls go unanswered. Was never offered a loaner. Diagnostic test give no information and no one including the service technician have any id Numerous calls go unanswered. Was never offered a loaner. Diagnostic test give no information and no one including the service technician have any idea what is causing the issues. Picked up my vehicle after 6 days still no clue if it is actually fixed or not. Battery light comes on when I stop and park, engine goes into accessory mode, have to go through gears, restart, then turn off vehicle More
I had the easiest time buying a new car from Big Star Hyundai and DQ made the entire process easy and comfortable! Also big xxxxxxto Jimmy in finance for making the document signing process a breeze and Hyundai and DQ made the entire process easy and comfortable! Also big xxxxxxto Jimmy in finance for making the document signing process a breeze and he looks so much younger in person than his coworkers!! More
Bryan was awesome and the service that was requested was provided in a timely manner. I will be using you all for my needed services. provided in a timely manner. I will be using you all for my needed services. More
My car salesman Mo was quick to check if I needed help. He worked hard to show me multiple vehicles and see which one was for my liking. He tried to negotiate the best deal with his manager. He also took p He worked hard to show me multiple vehicles and see which one was for my liking. He tried to negotiate the best deal with his manager. He also took pictures of my daughters and I! More
Everyone I worked with was very nice and helpful. Buying a vehicle is a huge step and they made the purchase process easier. Buying a vehicle is a huge step and they made the purchase process easier. More
Everything good no issues professional and nice ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More
Very friendly and helpful sales people and general manager. They went to great lengths to find the Tuscon Hybrid I wanted. manager. They went to great lengths to find the Tuscon Hybrid I wanted. More
I came in for a fob. .waited 3.5 hrs to be told they dont have one...came back again and waited 2.5 hrs for a FOB!!?? .waited 3.5 hrs to be told they dont have one...came back again and waited 2.5 hrs for a FOB!!?? More
I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timely manner, and I appreciated the regular updates during the process. The waiting area was clean and comfortable, which made the short wait more enjoyable. Overall, I’m satisfied with the quality of service and professionalism. Thank you, Hyundai team, for your excellent customer care! More