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Big Star Hyundai
Friendswood, TX
6,470 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,470 reviews
December 18, 2024
Very friendly, customer focused, friendly atmosphere from all employees, clean, knowledgeable and able to answer questions promptly all employees, clean, knowledgeable and able to answer questions promptly More
by tpgonza3333
Verified Customer
December 18, 2024
Arin was a joy to work with. She listened to what we said and allowed it to be a quick transaction. She listened to what we said and allowed it to be a quick transaction. More
by Darlene
December 17, 2024
No lies or wasting your time I love this place. At first I thought I would have to do the walk of shame out the front door lol but instead I drove away A. STARKS At first I thought I would have to do the walk of shame out the front door lol but instead I drove away A. STARKS More
by goochllc
December 16, 2024
The service department is stretched too thin. On one scheduled appointment, I was asked to leave my car but was not given a loaner or a rental. I was not given a loaner when I returned for a seco On one scheduled appointment, I was asked to leave my car but was not given a loaner or a rental. I was not given a loaner when I returned for a second appointment until they already had my car for two days. I was called to pick up my car and there were parts of the engine (covers) that were in the trunk. Also, the inside of the back seat had grease marks and the car was not detailed. More
by pamatta
Employees Worked With
December 16, 2024
My wife had searched online for the vehicle we were looking for and also went through the process of looking up a term for a lease. We were contacted same day by a salesperson who confirmed they still looking for and also went through the process of looking up a term for a lease. We were contacted same day by a salesperson who confirmed they still had the car on the lot. We ended up making a trip to Friendswood, which is about 30 minutes for us and was greeted by the sales manager, who said that our salesperson was bringing the car out for us to look at, didn't love the Pearl white color so they brought out a moonlight cloud one for us. Since we had done the term on the Internet, they had the outline of the deal worked up already, but since it was a different car there was some haggling before we settled on a price. Finance guy was great very clear on all of our options. Overall, we had a great experience Thank you, Alex Jones. More
by frankie_247
December 15, 2024
Would like to know why oil on dip stick is always maybe a quart over full after an oil change. Is dip stick wrong are does it have a quart to much ? Also would like to have a phone call when car is ready to quart over full after an oil change. Is dip stick wrong are does it have a quart to much ? Also would like to have a phone call when car is ready to pick up, not a text. Other than dealership trying to sell over priced oil and gas products, service not to bad. More
by kliesing
Employees Worked With
Not listed service man
December 15, 2024
"As soon as I entered the dealership, I knew I was in the right place to find the perfect and safest car for my family, and I couldn’t be happier with my choice.” right place to find the perfect and safest car for my family, and I couldn’t be happier with my choice.” More
by robertogomesve737
Employees Worked With
December 15, 2024
Two and a half hours for an oil change. Every time I come from service it's at least this long or longer Every time I come from service it's at least this long or longer More
by grammydjo
Employees Worked With
December 15, 2024
The pricing was not clear. They didn't have the Manufacture sticker price information on any cars. I have never been to a dealership that didn't have the information about th They didn't have the Manufacture sticker price information on any cars. I have never been to a dealership that didn't have the information about the car on one of the windows. Instead of having the pricing clear on the discounts, taxes and etc.. It was back and forth from the salesman to the manager. The salesman (Nick Ram) became very mad and said, we wasted 5 hours of his time. The appointment was at 10:00 AM and it was 12:00 when he got upset. The manager came out to see if we could make a deal. We didn't like having a $3,000.00 charge added to the car. Also, was told we would get $3,000 off the vehicle if we financed it. We only wanted to pay cash which made the salesman more angry. I had already gone to the car and my husband was waiting for our Infiniti key to be returned. My husband came to the car and said, the manager would take off that added fee and we didn't have to finance the car. We had driven from Lake Jackson and was ready to go home. The salesman was with another customer so we continued to wait. Another person was trying to help us but, we still waited. My husband looked at the SUV which was suppose to be detailed. It had some kind of sticky stuff on it. Nick Ram cleaned it off but, was still angry with us. More
by smbatey1952
Employees Worked With
Nicholas Ram
