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Big Star Hyundai
Friendswood, TX
6,621 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,621 reviews
February 14, 2025
I just bought a car from Mo and he was amazing! So kind, explains everything and reallly tries to help you. I will be recommending him to anyone looking for a new car. He is the best! And big star So kind, explains everything and reallly tries to help you. I will be recommending him to anyone looking for a new car. He is the best! And big star was great! Thank you More
by Natashasaad12
Employees Worked With
February 13, 2025
Service is not good I'm always having a issue with the service department. The service department is not good not good it needs I'mprovement service department. The service department is not good not good it needs I'mprovement More
by waynebrown2800
Verified CustomerFebruary 13, 2025
Bryan “listens” and is always courteous. Tries to make sure the work gets completed in time frame given. Tries to make sure the work gets completed in time frame given. More
by jimr.cornelison
Employees Worked With
February 13, 2025
We felt taken care of from the moment we walked into Big Star Hyundai. We worked with Rose in the sales department. She was very knowledgeable and welcoming. Great experience!! Star Hyundai. We worked with Rose in the sales department. She was very knowledgeable and welcoming. Great experience!! More
by robby.burdsall
Employees Worked With
Rose
February 12, 2025
Juan is very helpful and he has done great job taking car of my issues. of my issues. More
by Jinfeng
Employees Worked With
February 12, 2025
Got a great deal on a truck thanks to salesman Justin he was on point with all my questions an concerns.and very knowledgeable in his sales position thanks again.james stark was on point with all my questions an concerns.and very knowledgeable in his sales position thanks again.james stark More
by JAMESSTARK62
Employees Worked With
Justin in sales
February 11, 2025
Extremely frustrating process, staff seemed rude and were impossible to get information from regarding my car. impossible to get information from regarding my car. More
by Boosted
Employees Worked With
February 11, 2025
Upon arriving we greeted right away, everyone was nice. Throughout the process everyone was responsive and helpful. The sales process was average for a car buying process with the exception of the inabilit Throughout the process everyone was responsive and helpful. The sales process was average for a car buying process with the exception of the inability to pay for the car outright with our credit card, we were forced to finance the car incurring finance charges when we wanted to pay it off in full using our own credit card. We agreed because my daughter needed a car. When we test drove the car the sales person unlocked the car with the key fob so we completely missed the fact that front passenger door lock isn't working as well as, as soon as we drove the car home saw the driver side front door handle pop off. I contacted the finance manager we dealt with as his was the only email address I had, but we also contacted the sales person via text. After several days he has yet to respond. I understand the car was as is but reached out in hopes the dealership would be willing to help given the circumstances. My wife and I like a couple Hyundai SUVs that we have been looking at for when we are ready to replace one of our other vehicles, unfortunately at this point, if we do proceed with one of those SUVs at that time, I'm not sure it will be from this dealership. I can deal with the answer if the answer is no regarding the items above, but not responding at all doesn't speak well to wanting future business. I bought a car from another dealer over two years ago and still have open communication with that sales person who I would definitely buy another car from. More
by Cmonice77
February 10, 2025
I was seen quickly and it did not take as long as it has in the past. in the past. More
by Lori1_17
Employees Worked With
February 09, 2025
This dealership has made is feel confident in the maintenance services they provide. Not the cheapest, but making things right! maintenance services they provide. Not the cheapest, but making things right! More
by 1982_ADRIAN
