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Big Star Hyundai
Friendswood, TX
6,899 Reviews
We are Big Star Hyundai. You might expect a car company’s top priority to be cars, but not at Big Star Hyundai. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,899 reviews
November 13, 2025
I have been a Hyundai buyers for the last 10 years. I love the dealership and will continue. Very efficient and reliable and dependable. I love the dealership and will continue. Very efficient and reliable and dependable. More
by VANESSA.COFF
Verified CustomerEmployees Worked With
November 13, 2025
Great xxxxxxall around. Very impressive. We’re very accommodating in my wants and needs highly recommend big star big star Hyundai Very impressive. We’re very accommodating in my wants and needs highly recommend big star big star Hyundai More
by Kaylynn
Employees Worked With
Other Employees :
zzTony zzGomez
November 09, 2025
Shop is always kept clean Paul is a very patient and pleasant person to communicate with. pleasant person to communicate with. More
by MYMEL20
November 09, 2025
I brought my 2025 vehicle in for an oil change, as well as getting the vehicle checked out for some lights that have been coming on. The abs and esc lights had been coming on for a while, so service stated as getting the vehicle checked out for some lights that have been coming on. The abs and esc lights had been coming on for a while, so service stated they figured out it was a certain part some kind of pump and they replaced it. They stated this would fix the issue which it did not. The next day the lights came on again. I tried getting a hold of the service department to let them know this is unacceptable since they stated this would fix the issue. I never got a hold of anyone, and I had left messages for them to give me a call and they never did. Finally, a week later I got a second appt scheduled to get this issue looked at for the second time, but I could not speak with anyone in service directly. They have a second party that schedules appointments for the service department. They make it a hassle to be able to get a rental or a loaner vehicle. I have two kids and job in which I cannot afford to go without a vehicle. I still have set to receive a call to see about getting some kind of loaner ready before my appointment. More
by heathernicole0116
Employees Worked With
Mary
November 09, 2025
Excellent service! The staff was professional, friendly, and made the car-buying process smooth and enjoyable. Highly recommend! The staff was professional, friendly, and made the car-buying process smooth and enjoyable. Highly recommend! More
by GONZALEZ_ROSA832
Employees Worked With
Michael Southern
November 08, 2025
Alex was very helpful and knowledgeable and made the whole experience seamless. Would recommend shopping here to anyone. whole experience seamless. Would recommend shopping here to anyone. More
by gregorycarri
November 08, 2025
It’s close to my residence. Did a good job relaying information. Took to long to schedule an appointment. Did a good job relaying information. Took to long to schedule an appointment. More
by jorge.morales
Employees Worked With
November 07, 2025
Making service appointment was easy for oil change ,both Jacinda and valet woman were friendly and efficient had my Lyft ready so I could go to work and ready to pick me up when done best experience since J Jacinda and valet woman were friendly and efficient had my Lyft ready so I could go to work and ready to pick me up when done best experience since Juan More
by Donnarey
Employees Worked With
Jacinda Woods was excellent
November 07, 2025
Always courteous and upfront on costs. Easy scheduling. Good at notifying of upcoming due maintenance. Easy scheduling. Good at notifying of upcoming due maintenance. More
by FIFEMARY
Employees Worked With
