Big Star Ford

GREAT experience all the way through! Jarrod my salesman was extremely knowledgeable about the vehicle. Clay (acquisitions manager) and John (finance manager) were a pleasure to work with Jarrod my salesman was extremely knowledgeable about the vehicle. Clay (acquisitions manager) and John (finance manager) were a pleasure to work with. I know I got top dollar for my trade in and a price that couldn’t be beat on the new vehicle. I highly recommend this dealership. More

Very pleasant and no long wait. My service advisor Renee Troncoso was awesome. She is very knowledgeable about my service needed, sweet and polite. She made sure all my services wa My service advisor Renee Troncoso was awesome. She is very knowledgeable about my service needed, sweet and polite. She made sure all my services was done to my satisfaction. More

I didn't wait long to be helped. Mr Ray was very nice . I liked the service. And the sales person was friendly and he got me want I was looking for. I like the way he treated me and he went straight to work I liked the service. And the sales person was friendly and he got me want I was looking for. I like the way he treated me and he went straight to work on want I needed.. More

Awesome The truck buying process was very quick 2hrs max!!! I am very happy with my truck and my sales person. I will return for future purchases!!! The truck buying process was very quick 2hrs max!!! I am very happy with my truck and my sales person. I will return for future purchases!!! More

Miracle! Alfred "Al"Wade fixed what I thought was a horrible financial situation; in a matter of hours. He turned my prayer into a miracle. He is very knowledg Alfred "Al"Wade fixed what I thought was a horrible financial situation; in a matter of hours. He turned my prayer into a miracle. He is very knowledgable and cares about your safety. If you want the best Ford experience, please request his service.  More

Great service! Daniel and the team were fast and friendly. They made the process very easy. We did a lot of the work over the phone which made the paperwork quick. Daniel and the team were fast and friendly. They made the process very easy. We did a lot of the work over the phone which made the paperwork quick. More

Outstanding customer service As soon as I walked in, I felt like family. They were super patient with me and my deciding factors. I told them what I wanted and they made it work As soon as I walked in, I felt like family. They were super patient with me and my deciding factors. I told them what I wanted and they made it work! I appreciate all of the staff, especially Alfred and Rafael! More

Great team From the sales personnel we dealt with, jarrod and alfred, to the sales manager Clay, to the finance personnel everyone was helpful and professional From the sales personnel we dealt with, jarrod and alfred, to the sales manager Clay, to the finance personnel everyone was helpful and professional and explained things in detail More

Great Customer Service The staff treated me like we were family. Alfred was very knowledgeable about Ford’s product line. This is hands down the best dealership I have the p The staff treated me like we were family. Alfred was very knowledgeable about Ford’s product line. This is hands down the best dealership I have the pleasure to work with in Pearland area. More

All Star Service from Jarrod I was so impressed with the service that I received...but ESPECIALLY my salesman Jarrod McDaniel! He was so professional, well knowledged on product, I was so impressed with the service that I received...but ESPECIALLY my salesman Jarrod McDaniel! He was so professional, well knowledged on product, GREAT personality, and found me the absolute BEST deal available!!! He even had lunch delivered while we completed the process. WOW...in all my years of shopping for cars, i’ve NEVER HAD A BETTER EXPERIENCE WITH ANY SALESMAN!!! He wasn’t pushy, was honest and let me decide for myself. And YES I bought it!!!! More