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Big Star Ford

Manvel, TX

4.2
757 Reviews

17717 South Fwy

Manvel, TX

77578

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757 Reviews of Big Star Ford

July 03, 2019

Quick, easy deal Had a good experience with Cory. Worked the deal over the phone, came in to the dealership and signed the papers. Very easy to work with. More

by Rm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
June 25, 2019

Purchase of 2018 Flex Limited Brandon did a great job of taking me through the process negotiating and purchasing this vehicle. Tommy was helpful in the final financing and sale do More

by MKH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Butler, Tommy Le
June 25, 2019

Sold! Jimmy in Pre-Owned was great! He didn’t rush me when I arrived. He allowed me to come in my own time, understood my dislike of the vehicle purchasing More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chen, Jimmy
June 17, 2019

Awesome easy buying experience Derek Frank was a awesome sales man! He was very knowledgeable and we were in and out in no time. He made the buying experience a great! More

by Matthewlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Frank
June 15, 2019

New Truck Purchase Fantastic service from the sales associate (Kirk Vanderslice/Brian Martin), sales manager (Clay Sanford) and finance department (Raymond Bruner). I wi More

by YoursTruly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Sanford, Kirk Vanderslice, Raymond Bruner and Brian Martin
June 10, 2019

Outstanding customer service and outstanding helpful personnel. I would definitely recommend Big Star Ford to anyone who is looking for a new vehicle. Big Star Ford is the best i More

by Fer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten
June 04, 2019

2018 F-150 Purchase Buying my truck from Bjg Star Ford was a good experience. They were easy to deal with and I love the truck. Everyone at Big Star was polite and courte More

by Roland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Sujiwade
May 29, 2019

The experience The Salesman and Finance Manger was very helpful. I would highly recommended this dealership for purchasing a vehicle. Raphael was very detailed and More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
May 23, 2019

Great experience. I was very pleased with the service I received at Big Star Ford. Other dealers I visited didn't seem to want my business. Everyone at Big Star treat More

by Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taaha
May 23, 2019

Finance guy is terrible with the Costomer never buy a car I buy a truck 2019 raptor and the finances Rafael add all coverage without accepted and show number I think I finance like 53000 and I ask wen I p More

by melobf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael finance person
May 28, 2019 -

Big Star Ford responded

Hi, we are very sorry that your experience buying a car with us did not go as you had hoped it would. I would like to know more about this situation you were in. Please email me at rlaw@bigstarford.com and we can discuss your time here and what we as a dealership can do for you in order for you to have a better experience with us, thank you. – Rick Law, General Manager

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