Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,726 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,726 reviews
December 27, 2024
They provide excellent customer service and keep me informed about the status of my vehicle. informed about the status of my vehicle. More
by MELROSE71
Verified CustomerEmployees Worked With
December 27, 2024
Matthew was very helpful throughout the entire process. He made everything very easy and convenient for us. Would definitely refer him and Big Star to others! He made everything very easy and convenient for us. Would definitely refer him and Big Star to others! More
by JIMMY.SIEGEL
December 27, 2024
Mr, Lee provided great customer service, he explained what will be needed to get done & was very friendly. what will be needed to get done & was very friendly. More
by laurag_67
Employees Worked With
December 27, 2024
Our representative was professional and knowledgeable about the vehicles. We had great car buying experience. about the vehicles. We had great car buying experience. More
by amortiz_99
December 26, 2024
She was professional and kind. Wiem is trustworthy and stuck to her word. Would recommend her! Wiem is trustworthy and stuck to her word. Would recommend her! More
by BChappel22
December 26, 2024
Very nice and attentive staff good service overall very happy with my experience and communication with Albert Ramirez happy with my experience and communication with Albert Ramirez More
by Pito84202
Employees Worked With
December 26, 2024
Really love bringing my vehicle to Big Star Cadillac. Because they provide great customer service. Because they provide great customer service. More
by johannasmith0530
Employees Worked With
December 26, 2024
The overall dealership was BEAUTIFUL but working with Mark Mauricio was EXCEPTIONAL!!! He truly was amazing! Mark Mauricio was EXCEPTIONAL!!! He truly was amazing! More
by SROD012
December 26, 2024
This was my second time getting my vehicle serviced and the customer service was great each time. the customer service was great each time. More
by MARYCHAMBER7
Employees Worked With
December 25, 2024
It was a good experience, communication could have been better but overall, a good experience. better but overall, a good experience. More
by GOYADI
