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Big Star Cadillac
Friendswood, TX
2,994 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,994 reviews
April 08, 2025
Isiah was very helpful and a nice gentleman and he has the greatest attitude yet. the greatest attitude yet. More
by JHEARD411
Verified Customer
April 08, 2025
Good service and excellent customer service. No complaints and have recommended several friends about the dealership. Thank you for everthing. No complaints and have recommended several friends about the dealership. Thank you for everthing. More
by LDFIAH
Employees Worked With
April 06, 2025
Always a pleasure. Bobby has been supporting for any and all services we have ever needed. I will always buy my vehicles there bc of his work. Excellent Bobby has been supporting for any and all services we have ever needed. I will always buy my vehicles there bc of his work. Excellent More
by LPERK11
April 06, 2025
The service department is great. I like how they get back you about your car and ride service. I like how they get back you about your car and ride service. More
by CMGORDON92
Employees Worked With
April 05, 2025
Mark was excellent. Professional And courteous. Made my buying experience over 300 miles away very simple. Thanks Mark ! Professional And courteous. Made my buying experience over 300 miles away very simple. Thanks Mark ! More
by Jb343
Employees Worked With
April 03, 2025
Matthew was easy to work with and patient with us while deciding on the purchase. deciding on the purchase. More
by CMCNEIL0
Employees Worked With
April 03, 2025
We only stopped to LOOK at the Cadillac XT5 and ended up driving one home. Matthew Purvis made buying our first Cadillac a great experience. driving one home. Matthew Purvis made buying our first Cadillac a great experience. More
by msmel05
Employees Worked With
April 02, 2025
Love the service provided by everyone at Big Star. I drive from Richmond,Texas to experience excellent service. I've purchased two cars from this dealership. I drive from Richmond,Texas to experience excellent service. I've purchased two cars from this dealership. More
by valencia fuller
March 31, 2025
The service is slow. Service reps are great. Difficult to get a loaner for service. Service reps are great. Difficult to get a loaner for service. More
by DTWOL
Employees Worked With
March 31, 2025
I always have a good experience, but this last time I asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noti asked a few times not to rotate my tires since I had it done in December and well they rotated my tires and also I drove around a while before I noticed they didn’t reset my oil. More
by jnbrimac
