Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,879 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,879 reviews
February 02, 2025
We had a great experience shopping at big star Cadillac. Cassandra was great helping us find the car we were looking for. Cassandra was great helping us find the car we were looking for. More
by MERC138
Verified CustomerEmployees Worked With
February 02, 2025
Ansley was great . Smooth appointment. Left my car and she called when my car was ready . Love that Big Star washed and vacuumed my carpets also . Very pleased with ove Smooth appointment. Left my car and she called when my car was ready . Love that Big Star washed and vacuumed my carpets also . Very pleased with overall appointment experience. More
by Elizabeth Crocker
Employees Worked With
February 02, 2025
Albert was so knowledgeable, professional, and friendly. He understood my issue and provided me accurate information. He took good care of me and provided me an excellent service. This is my second visit t He understood my issue and provided me accurate information. He took good care of me and provided me an excellent service. This is my second visit to this dealership and both times I had a great experience. Thank you so much! More
by MOHAMMED.BURAA
Employees Worked With
February 02, 2025
Jason was the best, very professional and efficient . Helped me out throughout my journey with buying the car Helped me out throughout my journey with buying the car More
by linythomas2003
February 01, 2025
Prompt, professional, great communication, welcoming, friendly, easy to close a deal with, great options, accommodating friendly, easy to close a deal with, great options, accommodating More
by M_VALLOT
February 01, 2025
My son had my vehicle serviced, he said the staff were very detailed and courteous very detailed and courteous More
by Joeva
Employees Worked With
February 01, 2025
Mark Mauricio is absolutely awesome! He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at his job and very personable. Mike Pierce was very kind and seems very genuine. Thank you Mark! You are the best! More
by Dana
February 01, 2025
Daisy was very sweet and professional. She made the experience easy and fast. Thank you. She made the experience easy and fast. Thank you. More
by arielturner_22
February 01, 2025
Top notch notch top top top top top top top top top top top top top top More
by joshpeterson1
Employees Worked With
February 01, 2025
The employees in the service department tend to go the extra mile to take care of the customers. extra mile to take care of the customers. More
by Lgoudeau61
