Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,960 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,960 reviews
March 18, 2025
Excellent customer service and fast turnaround! Bobby has always been great! Love Big Star Cadillac! Bobby has always been great! Love Big Star Cadillac! More
by loriwhistler8488
Verified Customer
March 17, 2025
While did not have best or engaged salesman overall I feel really good about the dealership. feel really good about the dealership. More
by JLOV1
March 17, 2025
I highly recommend George to anyone looking for a vehicle. He was knowledgeable, professional, and genuinely cares about his customers. vehicle. He was knowledgeable, professional, and genuinely cares about his customers. More
by ANALIESE.ROSAS
March 17, 2025
Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professional. Thank you Mike Pierce! More
by Esingleton
March 16, 2025
Great service! Everyone there is kind and respectful. My vehicle was also washed and vacuumed. Everyone there is kind and respectful. My vehicle was also washed and vacuumed. More
by Marlein
Employees Worked With
March 14, 2025
Jason was very attentive and helpful in our purchase of a new vehicle. He was responsive and willing to go out of his way to help us. new vehicle. He was responsive and willing to go out of his way to help us. More
by MToviqs
March 14, 2025
Big Star Cadillac is a very good dealership. Everyone that I have encountered has been very nice and professional. Isiah in the Service Department is a greay communicator. He explained my servic Everyone that I have encountered has been very nice and professional. Isiah in the Service Department is a greay communicator. He explained my service in detail and actually found my award points that was used for part of my payment! More
by Chief Dunn
Employees Worked With
March 14, 2025
Quick and easy process little time wasted through out the sales and signing process. Will recommend them sales and signing process. Will recommend them More
by ZayVal
March 14, 2025
Mario was the realest guy, super honest and easy going. He made my experience so easy. As a salesman myself I must admit I look for the “scummy” salesman tactics.. and Mario did not exhibit any of them. Gr He made my experience so easy. As a salesman myself I must admit I look for the “scummy” salesman tactics.. and Mario did not exhibit any of them. Great guy and great experience. Couldn’t recommend anyone better! More
by reidwwinthrop
Employees Worked With
