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Big Star Cadillac
Friendswood, TX
2,879 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,879 reviews
December 11, 2024
Thank you for serving as properly during our visit. Will recommend this place to all our friends. Will recommend this place to all our friends. More
by YEPARSHALL
Verified CustomerEmployees Worked With
December 11, 2024
Need to put a trash can in the handicap stall in restrooms. Sometimes people need to change out. restrooms. Sometimes people need to change out. More
by CHELSEABRENNANJUMP
Employees Worked With
December 11, 2024
Best experience I have ever had buying a vehicle. Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professio Daisy, Angela, and I apologize for missing the lady’s name who helped me with the technical gadgets and features, were all not only dressed professional but were professional. I plan to be a repeat buyer with Big Star and will recommend you to friends and family. Thank You. More
by patrickmatula
December 11, 2024
The hospitality and services were perfect. Couldn't have asked for any more from the salesman and the staff was helpful and provided details to every question that I had. Definitely coming bac Couldn't have asked for any more from the salesman and the staff was helpful and provided details to every question that I had. Definitely coming back. More
by GearTech, LLC
December 09, 2024
Friendly, nice, quick and great service. Thank you for your hard work and dedication. It was appreciated. Thank you for your hard work and dedication. It was appreciated. More
by yolandanimmerwilliams
December 09, 2024
I’ve been a customer for over 12 years and have had good experiences with Big Star Cadillac when it comes to fixing my car. The only thing I would suggest is that if a service needs to be done that’s been d experiences with Big Star Cadillac when it comes to fixing my car. The only thing I would suggest is that if a service needs to be done that’s been done on the vehicle already the dealership should have some sort of way to flag that in the system. On two different occasions I have had to tell my service associate that the work they recommended was done and under warranty. If I had not said anything I fear I would have been charged twice unnecessarily. More
by MESCHET
December 09, 2024
It was great experience being first time customer with Big Star. The staff was very very helpful getting the deal done. overall excellent experience with the dealership. Big Star. The staff was very very helpful getting the deal done. overall excellent experience with the dealership. More
by Raj
December 09, 2024
Whole process was made very easy from entering garage to check in to waiting area.no loaner needed for oil change. Afterwards Lee explained maintenance items needed on my schedule. Thanks check in to waiting area.no loaner needed for oil change. Afterwards Lee explained maintenance items needed on my schedule. Thanks More
by RLANKFORD77
Employees Worked With
December 09, 2024
Great service and awesome salesman victor is great at explaining the process and he's understanding and great person explaining the process and he's understanding and great person More
by CLEMENTE.ZAMORA.JR
Employees Worked With
December 09, 2024
Always getting me in and out with no issues or problems very respectful and recommended to anyone needed help with there vehicle. very respectful and recommended to anyone needed help with there vehicle. More
by DRON_1234
Employees Worked With
