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Big Star Cadillac
Friendswood, TX
2,976 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,976 reviews
January 09, 2025
No, you’re over charging for cars like back in the pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. More
by CARLOS_RAED
Verified Customer
January 08, 2025
Very helpful and got me a good deal, did almost everything through phone saved mevalot of time everything through phone saved mevalot of time More
by garcia_sergio45
January 08, 2025
Bought a new XT5 about three months ago. I made a huge mistake going to this dealership. Once you sign the papers they could not care less about you or the car. I made a huge mistake going to this dealership. Once you sign the papers they could not care less about you or the car. More
by HAWKINSDG352
Employees Worked With
January 08, 2025
My sales rep Cassandra help me find the right car for me and I appreciate her professionalism. and I appreciate her professionalism. More
by LP
January 07, 2025
Rochan was very helpful in the purchase of the Cadillac XT4 at Big Star Cadillac XT4 at Big Star Cadillac More
by jpoti
Employees Worked With
January 07, 2025
Customer service was great. Upon arriving, I was met quickly by Matt on the sales floor and taken to the car which had already been parked out front. The test drive went well an Upon arriving, I was met quickly by Matt on the sales floor and taken to the car which had already been parked out front. The test drive went well and I was able to complete the purchase within ~2 hours of arriving. The car was not able to be taken home that day but I was given a very nice loaner car and the car I bought was delivered to my house the next working day. Overall it was a great experience compared to other dealers I have visited recently. More
by secbeta13
January 06, 2025
Very helpful and informed staff I was extremely impressed with their professionalism The show room and facilities were very clean impressed with their professionalism The show room and facilities were very clean More
by DWING967
January 06, 2025
Appreciate the good service and the updates on what service will be necessary on the next visit. Thank you Jose. service will be necessary on the next visit. Thank you Jose. More
by LDFIAH
Employees Worked With
January 06, 2025
Good and fast service even without an appointment. Good place to go to for service on your vehicle. Good place to go to for service on your vehicle. More
by caavila2002
Employees Worked With
January 06, 2025
Wiem was very professional and very helpful in making this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would hi this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would highly recommend her to a friend or colleague. More
by DRWAHEED
