Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,467 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,467 reviews
August 29, 2022
Very knowledgeable, she knew exactly what we wanted and worked with us until we walked away happy worked with us until we walked away happy More
by Rowebster2
Employees Worked With
August 27, 2022
The dealership was nice and clean and the breakroom was great with coffee, water and snacks. Would recommend this dealership to other people. great with coffee, water and snacks. Would recommend this dealership to other people. More
by Cbailey
Employees Worked With
Other Employees :
zzJeremy zzRodabaugh, zzIsaac zzGarza, zzAngelika zzFelix
August 26, 2022
My experience with Chris was great! He walked me through the process of purchasing as I am a 1st time buyer and I got to say he is the real deal.! Even after the process was finished he He walked me through the process of purchasing as I am a 1st time buyer and I got to say he is the real deal.! Even after the process was finished he still goes out his way to reach out to me and answer all of my questions. I will definitely recommend people to him personally. More
by MikeReyesJr
Employees Worked With
August 26, 2022
George Castillo was a great knowledgeable salesman that kept me very updated even after the sale. I would recommend George for any new or used car needs. Great dealership experience with what seems kept me very updated even after the sale. I would recommend George for any new or used car needs. Great dealership experience with what seems to be genuinely nice people. They make sure that you are serviced as soon as you walk in. Their inventory was greater than other dealerships I visited. Thanks Big Star. More
by DBerry
August 25, 2022
Great customer service. Everyone is always asking if we need help. Always have a smile very polite. Very clean,very welcoming. Everyone is always asking if we need help. Always have a smile very polite. Very clean,very welcoming. More
by Vsalmon71
August 23, 2022
Daisy was great with us. She was friendly and asked what we were looking for. She explained everything to detail. She made the purchase process easy and quick. She was friendly and asked what we were looking for. She explained everything to detail. She made the purchase process easy and quick. More
by Eva150928
Employees Worked With
zzDaisy zzGutierrez
August 22, 2022
Mr. Sanchez is a true fire ball…lol He was persistent and thorough throughout the entire purchase. I did an out of state purchase which is very difficult due to all the drama going on with Covid and this and thorough throughout the entire purchase. I did an out of state purchase which is very difficult due to all the drama going on with Covid and this chip shortage nonsense. I had a minor issue with my vehicle which he rectified almost immediately. He is an asset to your company More
by blkbyrd69
Employees Worked With
August 19, 2022
Chris M great man has always been very helpful since we got our CT6!very great sales man highly recommend him! got our CT6!very great sales man highly recommend him! More
by Victor61216
Employees Worked With
August 19, 2022
Our 2nd Cadillac…honestly because my husband & I are so comfortable doing business with Gary Yannibelli. He’s calm, personable, & always knows what he’s talking about…can answer any question we have about comfortable doing business with Gary Yannibelli. He’s calm, personable, & always knows what he’s talking about…can answer any question we have about the car and works fast!! Does what he says he’s going to do. And of course, I love my Cadillac!! More
by Pattersonnl13
August 16, 2022
Daisy has been more than amazing! Not only was the car buying super quick and easy, after the purchase she has been extremely helpful. We had some questions and needed a little assist Not only was the car buying super quick and easy, after the purchase she has been extremely helpful. We had some questions and needed a little assistance, she was on top of it! Friendly and helpful is the best way to describe her. She definitely has won us over for future purchases, she is the one we seek out!! More
by vkleonard
Employees Worked With
zzDaisy zzGutierrez
