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Big Star Cadillac

Friendswood, TX

4.7
2,881 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,881 reviews

December 22, 2024

My experience has been good at this dealership. I am coming from a different location to Big Star because customer service has been amazing! More

by VMARTINEZ9192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

Lee was incredibly helpful and communicated with me the through the entire process! The quality of workmanship was top notch! More

by BREMERGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

The visit was quick and seamless. The staff at Big Star were eager to assist and close the deal without being pushy. More

by FreddieGreen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

Big Star is a nice place. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. More

by Craftingbyknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 22, 2024

Ainsley is best service advisor I ever had couldn’t get any better Merry Christmas and Happy New Year’s More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Thank you for your review. Our goal is to 'fix it right' the first time. There are a varity of reasons why this is not always possible and we apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your specific concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

December 21, 2024

The service at dealership is ready Outstanding, Bobby is very informative regarding your car needs. More

by LHAYES82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 21, 2024

Zulfiqar Choudhry is a very helpful person and also knowledgeable about Cadilac at Big Star Cadilac. Go see him!!! More

by Eaglehole18@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zulfiqar Choudhry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 21, 2024

What I expected when buying a Cadillac excellent service definitely returning to this dealership for any of my future purchases. More

by GearTech LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 21, 2024

Mark Mauricio was unbelievable. He helped me remotely find my dream car with ease and handled the delivery flawlessly. I recommend Mark for anyone interested in purchasing a vehicle More

by Harry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 20, 2024

We have been customers since 2018. Mr. Bobby has been with us for many of those years. He is exceptionally professional , knowledgeable and caring to make sure we are comfortable and More

by LORA2140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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