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Big Star Cadillac
Friendswood, TX
2,881 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,881 reviews
January 02, 2025
Jason Ramsland Went over and beyond to help our daughter get into her Honda pilot. There was some issues with the headlight and he put her in a loaner twice because there was some problems. He sent it to Ho get into her Honda pilot. There was some issues with the headlight and he put her in a loaner twice because there was some problems. He sent it to Honda and they replaced the headlight. Best experience we have had so far with a dealership. Hopefully we will have the pleasure of working with Jason again in the future. More
by MISTYROD
Verified CustomerEmployees Worked With
January 02, 2025
Friendly and professional. Car detailed was an added plus. I would have preferred a loaner a lot sooner. Car detailed was an added plus. I would have preferred a loaner a lot sooner. More
by Caddy
January 02, 2025
Easy, quick and efficient. Ainsley is great. She recognized me smiled and greeted me. Reviewed my scheduled services and then moved to get them done..Perfect! However the othe Ainsley is great. She recognized me smiled and greeted me. Reviewed my scheduled services and then moved to get them done..Perfect! However the other service agents looked grouchy and did not smile nor say good morning when I entered shortly before my appt at 7:45am. More
by SLDICKERSON
Employees Worked With
January 02, 2025
Always a pleasant experience with the maintenance team. Ainsley has always been on top of things! Ainsley has always been on top of things! More
by tpond
Employees Worked With
January 02, 2025
A+++ Experience with Mark Mauricio and Mike Pierce! They went above and beyond and made this car buying process super simple, especially for someone out of town! They definitely have a customer for lif They went above and beyond and made this car buying process super simple, especially for someone out of town! They definitely have a customer for life! More
by RC
Employees Worked With
January 01, 2025
We had a great experience; I want to thank Charles Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. More
by Sumeet Misra
Employees Worked With
Other Employees :
I didn't catch the name of the lady who trained us on different features of the vehicle. I'll give her 5 starts too.
January 01, 2025
Amazing ! Thoughtful! Detail oriented ! EVERY interaction was the epitome of customer service ! Thank you to all !!! Thoughtful! Detail oriented ! EVERY interaction was the epitome of customer service ! Thank you to all !!! More
by Rtblilley
January 01, 2025
Great customer service and responsive on new year eve. Took time to do the research. Took time to do the research. More
by MLYNNLONERGAN
Employees Worked With
December 30, 2024
Exemplary service department, and Bobby Miller’s customer service consistently goes the extra mile! He’s a keeper! service consistently goes the extra mile! He’s a keeper! More
by MPYBURN
December 30, 2024
Good experience. Seemed a bit too busy for the staff available to help the guests. Seemed a bit too busy for the staff available to help the guests. More
by john@diversemetalproducts.com
