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Big Star Cadillac
Friendswood, TX
2,879 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,879 reviews
February 14, 2025
Nice person, Very professional He knows how to deal with customer Thanks Dude ❤️.... 5 start with customer Thanks Dude ❤️.... 5 start More
by Fazalabbas19801
Verified CustomerEmployees Worked With
February 13, 2025
Matthew was great to work with. Very professional and responsive. Transparent, and informative. Highly recommend. Very professional and responsive. Transparent, and informative. Highly recommend. More
by aobenland
February 12, 2025
Very good customer service by everyone. We had a lot of questions that were answered completely We had a lot of questions that were answered completely More
by SHAYALHALABY
February 12, 2025
Great experience and service with Bobby he was really helpful in my maintenance experience at BIG star helpful in my maintenance experience at BIG star More
by g.mejia04
Employees Worked With
February 11, 2025
I’ve been a customer of the Cadillac dealership for over two years now and have always had a great experience with the service department. My service advisor, Bobby Miller is always friendly and helpful wit two years now and have always had a great experience with the service department. My service advisor, Bobby Miller is always friendly and helpful with any issues I come in with. More
by Brian
Employees Worked With
February 11, 2025
I love this dealership. It's nice having Ainsley as our representative when we come in for service. Other places have high turnover and she's been with us since the beginnin It's nice having Ainsley as our representative when we come in for service. Other places have high turnover and she's been with us since the beginning. I will definitely consider staying with the Starr Cadillac family for our next car purchase because of the friendly, quick service from Ainsley. More
by Susanwalker.us
Employees Worked With
February 11, 2025
Mark Mauricio was wonderful, I purchased new car and Mike Pearce were so helpful and made sale smooth sailing! I love there service and kindness great place to buy vehicle 5 stars!!!! Pearce were so helpful and made sale smooth sailing! I love there service and kindness great place to buy vehicle 5 stars!!!! More
by patticlendening
February 11, 2025
Isaiah took the time to listen to my concerns and investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that wa investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that was done and asked if I had any questions. I appreciate his thoroughness. More
by LBARRIER61
Employees Worked With
February 10, 2025
Bringing my vehicle in for an oil change and tire rotation service was a breeze. Check in my service rep, Bobby Miller, was seamless and I was able to work remotely in the waiting area of the servic rotation service was a breeze. Check in my service rep, Bobby Miller, was seamless and I was able to work remotely in the waiting area of the service department. More
by kaelaolson
Employees Worked With
February 10, 2025
Lee made the entire experience smooth Lee kept me informed. He was extremely pleasant. Customer service skills are the best I've experienced at Cadillac. informed. He was extremely pleasant. Customer service skills are the best I've experienced at Cadillac. More
by toni1958long
