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Big Star Cadillac
Friendswood, TX
3,467 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,467 reviews
March 14, 2026
Jason was very personable and professional! He was not pushy and so friendly. Great experience ! He was not pushy and so friendly. Great experience ! More
by COURTNEY.EMMERICH
Verified CustomerEmployees Worked With
March 14, 2026
Albert is always very helpful and knowledgeable. Thanks for all you do. Big Star Cadillac Thanks for all you do. Big Star Cadillac More
by yskipper
Employees Worked With
March 13, 2026
Mark did a great job, I already knew what I was looking for and usually you spend forever at the dealership waiting on paperwork. Mark was able to explain everything and made it a quick painless transactio for and usually you spend forever at the dealership waiting on paperwork. Mark was able to explain everything and made it a quick painless transaction. More
by Leo B
Employees Worked With
March 13, 2026
We were looking for a specific color combination that Mauricio was able to locate at his dealership. We were buying from out of state and the communication was excellent. I would do business with him in Mauricio was able to locate at his dealership. We were buying from out of state and the communication was excellent. I would do business with him in the future for sure, thanks Mauricio! More
by Wayne
Employees Worked With
March 13, 2026
Let start off by saying Lee was and is always great. Communicates very well through the service process and always has good attitude. My complaint about the service is that when I ask for something to b Communicates very well through the service process and always has good attitude. My complaint about the service is that when I ask for something to be checked. And bring it in for service and 4 days later I get my car back. With 1 problem fixed but the other seemingly not even checked on. Really don’t want to have my car back in service for something that should’ve been taken care of before picking it back up. More
by adamsorola
March 12, 2026
Benjamin is an excellent service representative during my visit. He is very helpful and a people person. visit. He is very helpful and a people person. More
by hannah
Employees Worked With
March 11, 2026
Excellent Albert provided great customer during my windshield replacement. He provided regular status updates on the arrival of my new the windshield. And it only took a day for the install windshield replacement. He provided regular status updates on the arrival of my new the windshield. And it only took a day for the install More
by BROWN7557
March 11, 2026
The service was excellent and efficient. No long wait times and immediate help when you enter the service department. No long wait times and immediate help when you enter the service department. More
by BROWN7557
March 09, 2026
Mark and the dealership were easy to work with. We did most of our purchase over the phone and Mark answered all of my questions, even the dumb ones. We did most of our purchase over the phone and Mark answered all of my questions, even the dumb ones. More
by scarves.factoid-90
Employees Worked With
March 09, 2026
Amazing experience. Classic Galveston dealership has my car for a total of five and a half weeks and did not fix the issue. Big star had it for 4 hours and issue was fix Classic Galveston dealership has my car for a total of five and a half weeks and did not fix the issue. Big star had it for 4 hours and issue was fixed. More
by Russellrac1978
Employees Worked With
Benjamin
