Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,975 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,975 reviews
February 01, 2025
My son had my vehicle serviced, he said the staff were very detailed and courteous very detailed and courteous More
by Joeva
Verified CustomerEmployees Worked With
February 01, 2025
Mark Mauricio is absolutely awesome! He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at He was so kind and patient with me throughout the whole process. He made sure that I was happy with the XT4 that I was purchasing. He is very good at his job and very personable. Mike Pierce was very kind and seems very genuine. Thank you Mark! You are the best! More
by Dana
February 01, 2025
Daisy was very sweet and professional. She made the experience easy and fast. Thank you. She made the experience easy and fast. Thank you. More
by arielturner_22
February 01, 2025
Always receive great customer service from the service department at Big Star, wouldn’t want to go anywhere else. department at Big Star, wouldn’t want to go anywhere else. More
by Gen
February 01, 2025
Prompt, professional, great communication, welcoming, friendly, easy to close a deal with, great options, accommodating friendly, easy to close a deal with, great options, accommodating More
by M_VALLOT
January 31, 2025
Ainsley was very magnificent super talented she took care of all my car needs Melvin did great as well Thank you so very much of all my car needs Melvin did great as well Thank you so very much More
by ABDULALSAHLI
Employees Worked With
January 31, 2025
Gary was great, would recommend him to anyone. He made everything easy and has been helpful after the purchase as well. He made everything easy and has been helpful after the purchase as well. More
by jenkahla
January 31, 2025
Ainsley made sure I knew the status of my vehicle every step of the way. Great service! step of the way. Great service! More
by jtd11485
January 31, 2025
Gary was very knowledgeable about the vehicle and what I wanted to purchase. Very professional and friendly. wanted to purchase. Very professional and friendly. More
by Marilyn Hill
January 31, 2025
Bobby is a great service advisor! He is always kind and is pleasant to work with. He is always kind and is pleasant to work with. More
by Anita
