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Big Star Cadillac
Friendswood, TX
2,881 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,881 reviews
January 10, 2025
Lee is very helpful and professional. The dealership is very clean. I will definitely be coming back for future service. The dealership is very clean. I will definitely be coming back for future service. More
by dtagle
Verified CustomerEmployees Worked With
January 10, 2025
I like the dealership, but sometimes you wait a long time for your car to be ready. for your car to be ready. More
by allen630
Employees Worked With
January 10, 2025
It’s well organized, clean and efficient with professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: More
by cakk
Employees Worked With
January 10, 2025
Big Star Cadillac made it easy buying our 2021 Cadillac and again with our 2025 Cadillac! Definitely great and easy to work with! and again with our 2025 Cadillac! Definitely great and easy to work with! More
by Keturah Sanders
January 10, 2025
This is a great dealership. I would recommend people to come here every time. They get you in and out. I would recommend people to come here every time. They get you in and out. More
by Stefanboyer3
January 09, 2025
Isaah is super helpful and makes it easy to deal with. Never have an issue with his service. Never have an issue with his service. More
by tony426tamez
Employees Worked With
January 09, 2025
No, you’re over charging for cars like back in the pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. pandemic. There are other dealers that do not over charge above MSRP. Only reason. Otherwise, the staff was all friendly. More
by CARLOS_RAED
January 09, 2025
Very informative and patient. Just a regular guy, didnt act like a car salesman. Grateful for his attitude and patience. Only complaint was I bought this car for my wife for Ch Just a regular guy, didnt act like a car salesman. Grateful for his attitude and patience. Only complaint was I bought this car for my wife for Christmas, since it was a surprise, I didn't know she wanted the black rims on it. Haven't been able to trade out the chrome rims for the black rims, but I guess it was my fault since I did not negotiate this before closing the deal. More
by JEFFANDLEITHA
January 08, 2025
Bought a new XT5 about three months ago. I made a huge mistake going to this dealership. Once you sign the papers they could not care less about you or the car. I made a huge mistake going to this dealership. Once you sign the papers they could not care less about you or the car. More
by HAWKINSDG352
Employees Worked With
January 08, 2025
My sales rep Cassandra help me find the right car for me and I appreciate her professionalism. and I appreciate her professionalism. More
by LP
