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Big Star Cadillac

Friendswood, TX

4.7
2,983 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,983 reviews

February 15, 2025

Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. More

by AWBURN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 15, 2025

I received a very helpfull information about the car and the paperwork on closing the deal thanks More

by rcvccc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nina Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 14, 2025

Bobby is great to deal with I have allways been satisfied with all work done with him. He is the best More

by charliehindspb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

February 14, 2025

Nice person, Very professional He knows how to deal with customer Thanks Dude ❤️.... 5 start More

by Fazalabbas19801
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Mascorro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 13, 2025

Matthew was great to work with. Very professional and responsive. Transparent, and informative. Highly recommend. More

by aobenland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 12, 2025

Great experience and service with Bobby he was really helpful in my maintenance experience at BIG star More

by g.mejia04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 12, 2025

Very good customer service by everyone. We had a lot of questions that were answered completely More

by SHAYALHALABY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 11, 2025

I’ve been a customer of the Cadillac dealership for over two years now and have always had a great experience with the service department. My service advisor, Bobby Miller is always friendly and helpful wit More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 11, 2025

Mark Mauricio was wonderful, I purchased new car and Mike Pearce were so helpful and made sale smooth sailing! I love there service and kindness great place to buy vehicle 5 stars!!!! More

by patticlendening
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

patticlendening responded

I purchased 2 cars from Star Cadillac and Mark went extra way to insure the dents were taken out and scratches and the customer service is top notch, I highly recommend Mark Mauricio, he is great!!

Feb 13, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 11, 2025

Isaiah took the time to listen to my concerns and investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that wa More

by LBARRIER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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