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Big Star Cadillac
Friendswood, TX
2,881 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,881 reviews
January 16, 2025
Ainsley treats everyone with the utmost respect. Love her interaction with all the customers bringing vehicles to be serviced. Keeps us all updated 👍😊 Love her interaction with all the customers bringing vehicles to be serviced. Keeps us all updated 👍😊 More
by LASPALMASMGR
Verified CustomerEmployees Worked With
January 15, 2025
Very easy to work with and had great customer service would definitely recommend her to anyone looking for a vehicle would definitely recommend her to anyone looking for a vehicle More
by RACHAELROBLES
January 15, 2025
Awesome place George Castillo made it happen instantly with no hard pressure,very professional and honest with no hard pressure,very professional and honest More
by JOEMONSEBAIZ.TREES
January 15, 2025
Best experience I have had at this and any cadillac dealership since I have had my car. Lee is a pleasure to deal with. Actually seemed to care that my car was in 100% working order. He kept me up dealership since I have had my car. Lee is a pleasure to deal with. Actually seemed to care that my car was in 100% working order. He kept me up to date and answered all my questions. I have been using Classic in Galveston and was told it would be a week before they could assess the problem (after i dropped the car off). I switched to Classic after a not so good experience at Big Star. Have been looking for an SUV and was not looking at cadillac. Might have to put it back on the list. Thank you Lee nd Big Star for a great experience More
by KARIN
Employees Worked With
January 15, 2025
Really good, nice waiting area, good attention to the costumer keep up the good work costumer keep up the good work More
by DAO_621
Employees Worked With
January 15, 2025
She is great and efficient. Very nice and helpful. She always takes care of me and works hard Very nice and helpful. She always takes care of me and works hard More
by KIMROLIVAREZ
January 15, 2025
Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while maintaining the utmost professionalism. David Bukrinsky impressed us with his extensive knowledge and genuine willingness to help. Sales greeter Rachel Ruiz went above and beyond, making us feel comfortable, welcomed, and well taken care of. Kelly Wilson, the sales manager, was honest, straightforward, and answered all our questions with integrity, which we truly appreciated. And last but certainly not least, Kevin Sonnier, the “Boss,” made us feel genuinely valued with his warm and welcoming demeanor. We are so grateful for such an exceptional team! More
by e.sam.a
Employees Worked With
January 15, 2025
Service/dealership looks very nice since the remodel. The place looks awesome and very clean. The place looks awesome and very clean. More
by BAGARCIA28
Employees Worked With
January 15, 2025
Mr. Lee Velasquez, excellent customer interaction person. If this was a place where they worked on ALL vehicles, my Ram truck would be there for repairs. If this was a place where they worked on ALL vehicles, my Ram truck would be there for repairs. More
by Severancejf1
Employees Worked With
January 15, 2025
It was good experience, good service, good people. Did not take to long to service the car. Did not take to long to service the car. More
by SANTI.F22
Employees Worked With
