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Big Star Cadillac
Friendswood, TX
2,983 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,983 reviews
February 28, 2025
Excellent experience in both purchasing a new car and in servicing my 2018 XT 5. Employees were helpful, personable, and professional. servicing my 2018 XT 5. Employees were helpful, personable, and professional. More
by CEWUBBENA
Employees Worked With
Other Employees :
Girl who instructed me on features of car. Cannot remember her name, but she was excellent!!!!!, zzPhillip zzConnor
February 25, 2025
Awesome salesman and great dealership! Easiest car buying experience. Will recommend Big Star to many others! Easiest car buying experience. Will recommend Big Star to many others! More
by JENKINSJOSLYN
Verified CustomerFebruary 24, 2025
Lee is always courteous and professional. I really enjoyed working with him every time I need to take my car. I really enjoyed working with him every time I need to take my car. More
by j173130
Employees Worked With
February 23, 2025
Albert in service is great every time he makes sure he gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease More
by atobajeun
February 23, 2025
Lee Velazquez at Big Star Cadillac is the best! He’s super helpful, always goes the extra mile, and makes everything so easy. Whether I need advice, help with a car, or just have questions, Lee is He’s super helpful, always goes the extra mile, and makes everything so easy. Whether I need advice, help with a car, or just have questions, Lee is always there to take care of it. He’s honest, friendly, and really knows his stuff. If you’re looking for great service, go see Lee—you won’t be disappointed! More
by maliksamran
February 22, 2025
David is the best salesman ever! !! The entire process was so easy and they even delivered our vehicle for us!! !! The entire process was so easy and they even delivered our vehicle for us!! More
by Charlene Howland
Employees Worked With
February 22, 2025
Dealership took care of my car needs in a timely and professional manner! The associate was very helpful. professional manner! The associate was very helpful. More
by PDHCD
Employees Worked With
February 20, 2025
Kevin Sonnier & George Castillo gave me the best possible information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking int information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking into your dealership until I drove away in my new car. I will recommend Big Star Cadillac to everyone because of their excellent service, inventory availability and unmatched customer care! Karen Savage 281-779-3755 More
by bobsegerrocks
February 17, 2025
Ainsley was very professional and had my car ready in a very timely manner which is very important to me very timely manner which is very important to me More
by SHIRLYNNWING
Employees Worked With
February 17, 2025
Big Star Cadillac is all about service. Ainsley is really good at what she does. She is very informative and always looks after the customer. Great customer support skills. Ainsley is really good at what she does. She is very informative and always looks after the customer. Great customer support skills. More
by RUSSELL17
Employees Worked With
