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Big Star Cadillac
Friendswood, TX
3,421 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,421 reviews
February 21, 2026
Upon being greeted when first arriving, customer service was exceptional. I addressed my issues, Bobby looked up the parts needed as well as my warranty and everything was handled quickly and without any is was exceptional. I addressed my issues, Bobby looked up the parts needed as well as my warranty and everything was handled quickly and without any issues. Big Star Cadillac has always been my first go-to for purchases and service. More
by sarasimmons2002
Verified Customer
February 20, 2026
They always come to the rescue and very nice and professional to work with I will most definitely come back again and refer all my family and friends professional to work with I will most definitely come back again and refer all my family and friends More
by DEXTERWALLEY
Employees Worked With
Amy G
February 20, 2026
It was the quickest, most enjoyable experience I've had I would definitely come back based solely on my experience and how it was to the point without a bunch of hidden add-ons, etc. would definitely come back based solely on my experience and how it was to the point without a bunch of hidden add-ons, etc. More
by weston.voss
Employees Worked With
Lori and Edwardo
February 19, 2026
Excellent service. Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service. Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service. More
by johannasmith0530
February 19, 2026
Cristian Mascorro our Salesperson went above and beyond to make this deal happen. If you are looking for the quality Cadillac service team go to Big Star Cadillac. I look forward to working with their se to make this deal happen. If you are looking for the quality Cadillac service team go to Big Star Cadillac. I look forward to working with their service department in the future; however, I am beyond impressed with their Sales team already! More
by ms.kell2017
February 19, 2026
Very pleased with sales, finance, and girl that showed me how to set up my car. how to set up my car. More
by charlesdickson
Employees Worked With
Other Employees :
Girl that showed me how to set up car
February 18, 2026
Great and smooth Great, smooth, cool, profesional, courtesy, friendly, etc, etc, etc, etc, etc, etc, etc... courtesy, friendly, etc, etc, etc, etc, etc, etc, etc... More
by ABURGUENO
February 18, 2026
Great job as always. Appreciate the service and care we receive here. Keep it up. Appreciate the service and care we receive here. Keep it up. More
by joel1
Employees Worked With
February 18, 2026
We had a great experience other than being surprised by the Big Star Package which added $5,995 on top of the advertised sales price of the vehicle. Jason was a great salesman and Casandra was super helpf the Big Star Package which added $5,995 on top of the advertised sales price of the vehicle. Jason was a great salesman and Casandra was super helpful setting everything up and educating me on the features of the vehicle. More
by JWILLIAMSON12
February 17, 2026
Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More
by abdalimoreno
