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Big Star Cadillac
Friendswood, TX
3,467 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,467 reviews
March 20, 2026
Very Poor communication. Had to make several calls to get updates, and then different answers. Had to make several calls to get updates, and then different answers. More
by PLSRNC
Verified Customer
March 19, 2026
Jose is a great service representative. He communicates and follows up appropriately. My service experience is seamless. He communicates and follows up appropriately. My service experience is seamless. More
by emac1
Employees Worked With
March 19, 2026
Easy to schedule, great customer service and communication. Service is quick, convenient and professional. Albert is always professional and strives to provide quality service. The waiting area communication. Service is quick, convenient and professional. Albert is always professional and strives to provide quality service. The waiting area is comfortable and offers coffee, water and snacks while you wait. I'm very impressed and pleased with Big Star Cadillac . More
by bettybuckaroo
March 18, 2026
The online process was fast and effortless, Jason did a great job communicating pretty much 24/7. The dealership had allocation for this car so it worked out well. great job communicating pretty much 24/7. The dealership had allocation for this car so it worked out well. More
by mike@talton.com
Employees Worked With
Other Employees :
Ms. Deymel was fantastic with the car basics.
March 18, 2026
I went to trade in my lease for a new vehicle. My salesperson, Lisa V. addressed all my concerns, made the transition very easy and the whole process quick! My salesperson, Lisa V. addressed all my concerns, made the transition very easy and the whole process quick! More
by SUSANAG_CP
Employees Worked With
March 17, 2026
Great service and personality’s everything was done in a timely manner and I was always made aware of what needed to be fixed timely manner and I was always made aware of what needed to be fixed More
by qbe1990
Employees Worked With
March 17, 2026
Jose informed me how long the service would take. They did a great job. First class all the way They did a great job. First class all the way More
by K9PKK
Employees Worked With
March 16, 2026
Great customer service. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. More
by jmhenderson1972
March 16, 2026
I come here only to take care of my new car, always have the best service! the best service! More
by 0melanievo0
March 15, 2026
Lee is always so helpful and gets everything taken care of in a timely manner. My only complaint is the lack of loaner vehicles but I know lee can't control that! of in a timely manner. My only complaint is the lack of loaner vehicles but I know lee can't control that! More
by mandij16
Employees Worked With
