Big Star Cadillac

I’m so grateful to have worked with George. He was very informative and made the process of leasing a vehicle so smooth. He was very informative and made the process of leasing a vehicle so smooth. More

It was my first time buying on line and Gary and Big Star Cadillac made it a very easy experience. Gary was very patient with me and answered all of my questions! Highly recommend! Cadillac made it a very easy experience. Gary was very patient with me and answered all of my questions! Highly recommend! More

Victor was a great Sales man and not pushy and had lots of patience with us. Albert was awesome also and took care of some things for us of patience with us. Albert was awesome also and took care of some things for us More

I’ve always had excellent service at Big Star from my salesman to the concierge that comes and drop off a car if I have to have a loaner and especially my service representative Ainsley, she always takes salesman to the concierge that comes and drop off a car if I have to have a loaner and especially my service representative Ainsley, she always takes great care of me More

We found our CT5 3 hours away in Houston. From the initial phone call with Casandra everything was executed perfectly. She knows what she’s doing. We didn’t need to be sold on the car so we w From the initial phone call with Casandra everything was executed perfectly. She knows what she’s doing. We didn’t need to be sold on the car so we went straight into numbers and working with everyone. Big Star Cadillac gave us an amazing deal on our vehicle and Casandra plays a big part in that. When she says “let me go to work for you” she certainly does. Everyone was so kind from Angela with our finance docs to Deyme taking the time to show us super cruise and other unique features. The car was spotless and presented with a red bow. We appreciated everyone so much for making this such an easy transaction and for everyone being so kind. If we find ourselves wanting another Cadillac in the future we would certainly reach out to Casandra! Thank you! More

Mario Paniagua recommendation: Mario was the consummate salesman in the purchase of my 2022 Cadillac XT5. He was honest, transparent (a rare talent), and his communication skills were off the ch consummate salesman in the purchase of my 2022 Cadillac XT5. He was honest, transparent (a rare talent), and his communication skills were off the charts. For every question I asked, and I had many, he responded in a timely manner and most of the time he included pictures to show the answers to my questions. His knowledge of the vehicle and his expertise gave me confidence in the Cadillac. Mario followed up several times after the sale which I consider an exceptional effort on his part. He made the buying experience pleasurable and rewarding. It did not surprise me that he completed the sale with this special effort. I highly recommend that if you are looking to buy a car, in particular a Cadillac, I would contact Mario Paniagua at Big Star Cadillac and utilize his skills and talents to find that vehicle for you. You will not be disappointed. When I look for another vehicle somewhere down the road, my first phone call will be to Mario because of this exceptional experience. Thank you sincerely, Richard Collura Ashland, NE More

Very helpful, and accommodating. They saved me some cash and still got me where I wanted my payments to be. Very comfortable waiting areas They saved me some cash and still got me where I wanted my payments to be. Very comfortable waiting areas More

Time for warrant reprogram took 30 minutes but reticle sat 3hrs and 45min to before work was done sat 3hrs and 45min to before work was done More