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Big Star Cadillac

Friendswood, TX

4.7
2,879 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,879 reviews

February 23, 2025

Albert in service is great every time he makes sure he gives me the best service and Lisa in sales is truly the WUEEN she made the impossible for me with a new lease More

by atobajeun
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Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Lee Velazquez at Big Star Cadillac is the best! He’s super helpful, always goes the extra mile, and makes everything so easy. Whether I need advice, help with a car, or just have questions, Lee is More

by maliksamran
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Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Purvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Dealership took care of my car needs in a timely and professional manner! The associate was very helpful. More

by PDHCD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

David is the best salesman ever! !! The entire process was so easy and they even delivered our vehicle for us!! More

by Charlene Howland
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Yes
Employees Worked With
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Kevin Sonnier & George Castillo gave me the best possible information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking int More

by bobsegerrocks
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Sonnier
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 17, 2025

Ainsley was very professional and had my car ready in a very timely manner which is very important to me More

by SHIRLYNNWING
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Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 17, 2025

Big Star Cadillac is all about service. Ainsley is really good at what she does. She is very informative and always looks after the customer. Great customer support skills. More

by RUSSELL17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 15, 2025

Service department always ensures you are well taken care of. Appointments are easy either online or over the phone. More

by AWBURN23
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 15, 2025

I received a very helpfull information about the car and the paperwork on closing the deal thanks More

by rcvccc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nina Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 14, 2025

Bobby is great to deal with I have allways been satisfied with all work done with him. He is the best More

by charliehindspb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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