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Big Star Cadillac
Friendswood, TX
2,772 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,772 reviews
January 21, 2025
We've been dealing with Big Star for a while now and have always had good service. The latest visit has been exceptional with all the help Benito has given us. always had good service. The latest visit has been exceptional with all the help Benito has given us. More
by prostreetbug
Verified CustomerEmployees Worked With
January 19, 2025
2.5 hours for an oil change is a little ridiculous. Not to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was lef to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was left! Yes, I called back to let them know but my call wasn't answered nor returned. More
by Kayla
Employees Worked With
January 19, 2025
Beautiful show room and very friendly staff. We felt very welcomed and appreciated. Very good experience. We felt very welcomed and appreciated. Very good experience. More
by M202SABO
January 19, 2025
Service was great and this was my 1st time being there, this is a recommendatin for sure. this is a recommendatin for sure. More
by rlperez54
Employees Worked With
January 19, 2025
Great place to do business. Benito was an outstanding salesman to deal with. Easy transaction. Thanks Benito was an outstanding salesman to deal with. Easy transaction. Thanks More
by edgarsilguero
January 19, 2025
Great service received from Bobby Miller He is the best person in the service center. person in the service center. More
by rnhead
Employees Worked With
January 19, 2025
Been a Cadillac owner since 2005. Bobby Miller has been my service rep from the beginning ! He is awesome. Albert help me this week an he did a wonderful job as well! Bobby Miller has been my service rep from the beginning ! He is awesome. Albert help me this week an he did a wonderful job as well! More
by lindeerambeau
January 18, 2025
Excellent! ! Good, great, wonderful, clean, friendly, easy to get to, good staff,help full, thanks. ! Good, great, wonderful, clean, friendly, easy to get to, good staff,help full, thanks. More
by JAMESROYSTER46
Employees Worked With
January 18, 2025
Ainsley was very knowledgeable and answered all of my questions. When the car was ready she reviewed everything that was done. Thanks Ainsley questions. When the car was ready she reviewed everything that was done. Thanks Ainsley More
by EBATER
Employees Worked With
January 18, 2025
The service was good but the only thing is I had to wait like over 2 hours and the tv was stuck on the same news over and over. But nothing serious !! like over 2 hours and the tv was stuck on the same news over and over. But nothing serious !! More
by joy-2da-world
Employees Worked With
