Bert Smith BMW

Thank you Bert Smith Thank you for the attention to detail and working us through the order process for this new vehicle (our third from Bert Smith – you are now caught up Thank you for the attention to detail and working us through the order process for this new vehicle (our third from Bert Smith – you are now caught up with that "other" dealer across the Bay) – our preferred way to purchase, thus getting the items we want in a unit. Susie and I talked about the entire process on the trip home and commented on how satisfied we were with not only Bert Smith but working through you (Michael Grace) on this process. Thank you again – if we can ever be of assistance on our end please let us know. Jay & Susie B More

Best experience at Bert Smith BMW! I had the best experience at Bert Smith BMW! Mr. William Stephens was very helpful and patience through the whole process, he explained every single n I had the best experience at Bert Smith BMW! Mr. William Stephens was very helpful and patience through the whole process, he explained every single number and gave me the best deal on my new 4 series. I was treated like family which was very important for me, not like other dealerships that only cared about selling me a car and not truly getting to know what my needs were. I would definitely continue to do business at Bert Smith BMW in the future. More

Excellent Buying Experience Excellent experience buying a new 2015 3 series! Client Advisor Mel Steves was friendly, personable, and professional. Had an absolutely phenomenal ti Excellent experience buying a new 2015 3 series! Client Advisor Mel Steves was friendly, personable, and professional. Had an absolutely phenomenal time and Bert Smith BMW gave me a great deal. More

Best car buying experience yet We are older and knew what we wanted,and that is exactly what we got, but alot more.We were treated very well,price was great,service was quick and th We are older and knew what we wanted,and that is exactly what we got, but alot more.We were treated very well,price was great,service was quick and thorough. William Stephens is the best!!! More

Love dealing with Bill Pryor on my 3rd BMW lease! I travel about an hour to St. Pete to lease a BMW 3 series because Bert Smith BMW offered a better deal than the Lakeland group. This is my 3rd lease I travel about an hour to St. Pete to lease a BMW 3 series because Bert Smith BMW offered a better deal than the Lakeland group. This is my 3rd lease and I love the car and feel appreciated by this dealership and especially by Bill Pryor who is the reason I first came to know Bert Smith BMW. Thank you Bill for negotiating a good deal for my BMW 3 series! Nancy More

I had a great time buying my BMW. I was actually looking for a 2012 328i and never thought I would find a 2014 for less money! I am sure my new baby will love this car. Thanks. I was actually looking for a 2012 328i and never thought I would find a 2014 for less money! I am sure my new baby will love this car. Thanks. More

Not Pushy! My fiance and I both couldn't stop raving about how great Michael Grace was at BMW Bert Smith. NEVER pushy, extremely informative, and responded to e My fiance and I both couldn't stop raving about how great Michael Grace was at BMW Bert Smith. NEVER pushy, extremely informative, and responded to every request we had regarding pricing information. We went to other dealerships and he was by far the best. I really hope to work out deal him some time in the near future. He is a very professional individual. More

very satistied found the car we were looking for and the sales people were flexible with the price and worked with us in a friendly and professional manner. we woul found the car we were looking for and the sales people were flexible with the price and worked with us in a friendly and professional manner. we would recommend them to anyone. More

Wonderful experience at Bert Smith!! My trade-in and purchase of a BMW 328i convertible was conducted respectfully, fairly and professionally. My salesman Gerry Marks explained all of t My trade-in and purchase of a BMW 328i convertible was conducted respectfully, fairly and professionally. My salesman Gerry Marks explained all of the process step by step and even hooked up my Bluetooth before I pulled away in my new car! The facility is run the way a dealership should be, where the customer feels he was treated fairly. More

Awesome Experience It was an amazing experience buying a new BMW with you. Michael Grace was a very outgoing and friendly salesperson...but never "pushy", he was always It was an amazing experience buying a new BMW with you. Michael Grace was a very outgoing and friendly salesperson...but never "pushy", he was always accessible and he worked in a very straight forward manner to bring me to a fair trade-in deal that I am very satisfied with. Makes me very proud to be a BMW owner for the first time. Our new BMW X5 is perfect for the family ...he was able to get me all the extras we wanted, very, very happy about that.. Thank you for a job well done.. I am one happy customer!! I will definitely recommend your dealership to my family and friends.!! Thanks! More