Bert Smith BMW

Great Customer Service! Alex got us in and out in a timely manner and the car was serviced and delivered as promised! Alex got us in and out in a timely manner and the car was serviced and delivered as promised! More

The service manager Alex is very knowledgeable and took care of the issues. They are accomodating with a loaner as the repair took longer than expected. Bert Smith does a great job. care of the issues. They are accomodating with a loaner as the repair took longer than expected. Bert Smith does a great job. More

I recently made my second car purchase from this dealership, and once again, I was thoroughly impressed with the excellent customer service Tyler, Michael, and Iwonda. From the moment I walked in, t dealership, and once again, I was thoroughly impressed with the excellent customer service Tyler, Michael, and Iwonda. From the moment I walked in, the staff was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. They made the entire process smooth and stress free, just like my first experience with them. I highly recommend Bert Smith to anyone looking for a reliable dealership with top-notch service. Thank you for making my car buying experience such a pleasant experience! More

Working with Bert Smith was straight forward without any of the usual dealership games. Leonardo was very knowledgeable about the different models and features and most of all - still rare among car sales g of the usual dealership games. Leonardo was very knowledgeable about the different models and features and most of all - still rare among car sales guys - understood that the vehicle was for my wife and fully focused on her needs and wishes. The only thing I had to to was the negotiations, which were straight forward without any of the annoying upselling schemes. Was the second vehicle I purchased at Bert Smith, will not be the last one. More

Personnel always professional and friendly. Good experience every time I get my car serviced. Natalie is exceptional service advisor. She is why I would buy my next car at Bert Smith. Good experience every time I get my car serviced. Natalie is exceptional service advisor. She is why I would buy my next car at Bert Smith. More

Good experience Everytime I I have been with them through 5 cars. They have always taken good care of me 5 cars. They have always taken good care of me More

I had a tire that was losing pressure. Natalie from Service ordered me a new tire,and arranged for it to be replaced on the same day. She and the dealership staff were very responsive to m Natalie from Service ordered me a new tire,and arranged for it to be replaced on the same day. She and the dealership staff were very responsive to my urgent need. Great first service experience for my new M2! More

My adviser Mirnes is amazing, always taking care of my car and very helpful when is needed . car and very helpful when is needed . More

Very good experience with our purchase. Service was excellent, car was clean before delivery. Great customer service. Service was excellent, car was clean before delivery. Great customer service. More

very poorly cleaned car, no one explained to me how the car works, tires with a 10 pound difference car works, tires with a 10 pound difference More