
Bert Smith BMW
St Petersburg, FL
Filter Reviews by Keyword
By Type
602 Reviews of Bert Smith BMW
Purchase vehicle Dan the man was outstanding Delivered on his promise The whole Burt smith team performed well Thanks to Larry in finance as well Thank you Ber Dan the man was outstanding Delivered on his promise The whole Burt smith team performed well Thanks to Larry in finance as well Thank you Bert Smith Team Regards Tim More
Great Experience Loved my experience at Bert Smith BMW. My salesperson Jenny Glisch was fantastic. She was the only one in a 50 mile radius of where I lived that coul Loved my experience at Bert Smith BMW. My salesperson Jenny Glisch was fantastic. She was the only one in a 50 mile radius of where I lived that could put together a deal for me exactly for what I wanted. No heavy pressure. Most of the deal was done through email, phone and text. All the numbers were in place before I ever left my home. All I had to do then was come see and drive the car. Delivery went just as smooth. And when I had a little issue after I got home, it was addressed without issue. Jenny was the BEST! Dino in financing was also outstanding. He got me in and out quickly, didn't try to pressure me to purchase add ons and helped my get met deal done on time. More
Excellent experience from start to finish Bert Smith BMW helped me get out of my lease a few months early into a more luxurious model with a lower monthly fee (how can you beat that?). My sale Bert Smith BMW helped me get out of my lease a few months early into a more luxurious model with a lower monthly fee (how can you beat that?). My salesperson, Keith Robertson, was conscientious in smoothing out all the wrinkles (and there are always wrinkles) smoothly and efficiently. Overall, it was a pleasurable experience and I am confident, going forward, that should any issues develop, they will be swiftly handled. More
My new home! Traded in my car today and bought a used BMW 335i. Excellent service and they gave me a good value For my car! Wouldn't buy a BMW from anywhere else. Traded in my car today and bought a used BMW 335i. Excellent service and they gave me a good value For my car! Wouldn't buy a BMW from anywhere else. More
Great long distance car purchase experience We throughly enjoyed our recent used car purchase at Bert Smith. Our salesman John Grima and the finance man Larry treated us with respect and courte We throughly enjoyed our recent used car purchase at Bert Smith. Our salesman John Grima and the finance man Larry treated us with respect and courtesy throughout. We are delighted with the purchase. The car was represented accurately. Ease of availability to reach by phone and text was appreciated. Any questions and concerns we had were taken seriously and addressed to complete satisfaction. At our request additional photos were provided and test drive by our son living in the area was arranged accommodating his schedule. When completely unforeseen obstacles were encountered, on our end, while preparing for the travel in from Minnesota to finalize the purchase and drive home, both John and Larry truly went the extra mile to help us work through the problems. More
Great car buying experience...Thank you Dan Brandano I walked into Bert Smith BMW on Saturday thinking I was just going to do some window shopping. While taking a look at some of the vehicles on the lot I walked into Bert Smith BMW on Saturday thinking I was just going to do some window shopping. While taking a look at some of the vehicles on the lot, Dan B approached me. Dan B was very professional, courteous, and a wealth of knowledge. He has a very good since of humor as well. I ended up driving out with a BMW X5. The staff was very helpful with all of my questions. Blair, the BMW genius assisted me with some of the many features of my new BMW. I am very happy with the excellent service I received from the professionals at BMW. I will definitely be spreading the word. More
Best Experience Ever Over the years I have leased or purchased 9 BMWs at three different BMW dealers. Last week I leased my 6th vehicle from Bert Smith BMW, St. Petersbur Over the years I have leased or purchased 9 BMWs at three different BMW dealers. Last week I leased my 6th vehicle from Bert Smith BMW, St. Petersburg, FL and it was the best such experience ever. The people at Bert Smith are true professionals who really know what they are doing. My sales consultant, Keith Robertson was knowledgeable, attentive and truly had my best interests at heart. He was available to answer every question, even after hours. I had done my research, but Keith kept surprising me with good suggestions and advice. I'll be looking for him again when it's time for my tenth BMW. The dealership's finance professional, Larry Bearnarth was a whiz on paper who handled the financial aspects of the deal in record time. Natalie Swain of the service department is one of the reasons I keep coming back to Bert Smith. And sales manager Steve Phillips put it all together in a deal no one could refuse. If you're looking for a BMW you can start with any dealer you like, but if you take the time to compare, you'll end up at Bert Smith. More
Service We bought a certifyed 428i BMW from this dealer and had great service and a great sales person in Michael Grace. We took the vehicle in for work on th We bought a certifyed 428i BMW from this dealer and had great service and a great sales person in Michael Grace. We took the vehicle in for work on the wheels that was promised when we bought it.Michael did a great job in helping us. More
A Great Car Buying Experience Keith Robertson sold me my 2017 BMW X1 and thanks to him, the whole experience was the most pleasant car buying experiences I've ever had. There were Keith Robertson sold me my 2017 BMW X1 and thanks to him, the whole experience was the most pleasant car buying experiences I've ever had. There were several options that I was interested in and Keith took the time to explain them all to me and also guided me through the BMWUSA.com online tools that were available to explain the options even further and configure my car. I wanted to take my time and configure my car just he way I wanted it to be and Keith was patient and understanding and encouraged me to do this without any pressure. Once I had completed this process, Keith found the car I was looking for with the options I wanted and the purchase was completed quite quickly. The rest of the staff at Bert Smith BMW were helpful and responsive as well, and I feel confident that my car will be well taken care of at Bert Smith BMW as I continue my relationship with them in servicing my X1. More
Amazing 2011 335 and amazing salesperson I am a student and Keith Robertson agreed to hold the car for me with a deposit. He did a great job showing us the performance of the 335 and we are I am a student and Keith Robertson agreed to hold the car for me with a deposit. He did a great job showing us the performance of the 335 and we are totally satisfied with our purchase experience. Thanks again! More